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Please be aware of the following as it relates to ACN Group, Inc.
1. The referral requirement for physical therapy services has been eliminated. This applies to all provider agreements however the member EOC will prevail as to whether a referral is needed or not for services to be considered for reimbursement.
2. Providers are encouraged to submit notifications electronically as this facilitates a faster turn-around time when no other information is required.
3. ACN has provided a new link on the web page under "tools and resources" that will assist in understanding current policies and procedures.
Please contact AngelaSBrooks@... with any questions regarding this information.
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