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The Royal College of Speech
and Language Therapists in partnership with Action On ENT present a conference
INNOVATION IN SPEECH AND LANGUAGE THERAPY SERVICES –
A FOCUS ON ENT
Sharing quality improvements in service delivery within speech and language therapy services in the NHS
Aims of the day:
To share a vision for the future of ENT services
To enable participants to have an understanding of the political context with regards to the future of the NHS and the role SLTs will play within it
To provide an overview of how the Modernisation Agency can facilitate service improvement and re-design
31st March 2004
New Connaught Rooms
61 - 65 Great Queen Street
Covent Garden
London WC2B 5DA
Arrival and coffee - 10.00am
Conference begins - 10.30am
To book your place contact: Tracey Worsfold
Email: tracey.worsfold@...
Fax: 0207 061 6799
PROVISIONAL PROGRAMME
CONFERENCE 31 MARCH 2004 THE NEW CONNAUGHT ROOMS – LONDON
INNOVATION IN SPEECH AND LANGUAGE THERAPY SERVICES ~A FOCUS ON ENT
Aims
1. To enable participants to have an understanding of the political context with regard to the future of the NHS and the role SLTs will play within it
2. To provide an overview of the role of the Modernisation Agency (MA) in facilitating service improvement / re-design
3. To share a vision for the future of ENT / SLT services
4. To update participants on the work undertaken by the MA to date and the establishment of an infrastructure to move forward
Outcomes
1. SLTs will be able to develop new ways of working
2. Organisers will identify a ‘cohort’ of SLTs to be supported via a programme to manage and deliver change in their services
3. SLTs will consider putting themselves forward to become regional speech and language modernisation advisors.
10.00 Arrival and coffee
10.30 Welcome Caroline Fraser – Chair of Council RCSLT
10. 35 Introduction and aims for the day Claire Jones/ Kamini Gadhok
10.45 The Modernisation Agency Tony Narula – ENT Consultant.
11. 00 Vision for the future of SLT services
Perspectives from two different teams –
Ø Sue McGowan – Tracheostomy Care - London
Ø Professor Paul Carding – Voice clinics - Newcastle
11.30 Workshops:
Presentations from SLTs who have developed extended roles across the ENT spectrum:
Ø FEEs – Annette Kelly
Ø Videofluoroscopy – Catherine Dunnett
Ø Voice clinics – Claire Wells and Sue Jones
Ø New ways of training- Fiona Robinson and Suzanne Slade
Ø Head and Neck Cancer Collaborative – Kaye Radford [tbc]
Ø Surgical voice restoration - Gary Wood
How the changes have impacted on:
Ø Improved patient care
Ø Reduction in waiting lists
Ø Improved patient satisfaction
Ø Improved job satisfaction
Ø Improved team working
12.15 LUNCH
Making it Happen
1.15 How to engage your local ENT colleagues - David Proops – President of
the British Association of Otolaryngologists
1.30 Tools and Techniques for Modernisation – plenary session
Ø Process mapping
Ø Capacity and demand management
– Barbara Zutchi – National Program Manager Head and Neck Cancer Collaborative
2.45 Workshops – Introduction by Claire Jones: Establishing an infrastructure
3.15 Feedback
3.30 Key note speaker – Andrew Foster – HR Director, Department of Health
3.50 Way Forward – Claire Jones/ Kamini Gadhok
4.00 Close
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