Hi Lynne
It's always a tricky one. If it's of any help in the future I use a little
ruse, when people are whittering on (offloading) I say something like, "I would
love to hear everything you say as getting it all out is a good thing, but why
don't we just make a start on your feet at the same time, otherwise we're going
to run out of time." Once you actually touch them, that may well take the place
of the need to offload, as their body will do the releasing, not their mind. The
reflexology will take over.

Also, just a little heads up - don't think it's all over. You may need to
remind her at the beginning of the next session that you have a client to follow
on her treatment (whether true or not) and that you won't be able to spend as
long as last time.

Hope that helps
Kay

----- Original Message -----
From: Lynne Morgan
To: reflexologycommunity@yahoogroups.com
Sent: Thursday, May 15, 2008 3:36 PM
Subject: [Reflexology Community ] Self-discipline


Well, today was a serious lesson in self-discipline, and how little of it I
have :) I had booked a new client for 10:30am. Thanks to a problem at my son's
school he didn't go in today, so I was pretty cranky and didn't get everything
done that I needed done before I left to see my client (like eat breakfast).
Found her easily enough and got there on time. Dealt with the usual pleasantries
and got set up. But it was when I started taking the case history that the
trouble started, because she started to unload. And I mean really unload.
Luckily I didn't have any other clients booked in today, because she talked for
4 straight hours! I now know everything about her children and step-children,
her mother, her father, her husband's family, all the places she's lived in the
last 20 years, her former job.........you name it, I was told it. I didn't
actually get near her feet at all.

And then it occurred to me. With all this talk about how we're reflexologists
and feet (or hands or ears) is what we do, we're also listeners. Sounding
boards. Someone to bounce off of. And let's be honest, I still picked up
everything I needed for the case history from our extended counselling session,
and a lot more besides. So I have a lot to work with. Happily she paid me for
today (although not for 4 hours but hey ho) and she's booked in for next week.

Hopefully we'll get to her feet next time! :)

Lynne

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