Well, today was a serious lesson in self-discipline, and how little of it I have
:) I had booked a new client for 10:30am. Thanks to a problem at my son's school
he didn't go in today, so I was pretty cranky and didn't get everything done
that I needed done before I left to see my client (like eat breakfast). Found
her easily enough and got there on time. Dealt with the usual pleasantries and
got set up. But it was when I started taking the case history that the trouble
started, because she started to unload. And I mean really unload. Luckily I
didn't have any other clients booked in today, because she talked for 4 straight
hours! I now know everything about her children and step-children, her mother,
her father, her husband's family, all the places she's lived in the last 20
years, her former job.........you name it, I was told it. I didn't actually get
near her feet at all.
And then it occurred to me. With all this talk about how we're reflexologists
and feet (or hands or ears) is what we do, we're also listeners. Sounding
boards. Someone to bounce off of. And let's be honest, I still picked up
everything I needed for the case history from our extended counselling session,
and a lot more besides. So I have a lot to work with. Happily she paid me for
today (although not for 4 hours but hey ho) and she's booked in for next week.
Hopefully we'll get to her feet next time! :)
Lynne
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Well, today was a serious lesson in self-discipline, and how little of it I have :) I had booked a new client for 10:30am. Thanks to a problem at my son's...
Hi Lynne It's always a tricky one. If it's of any help in the future I use a little ruse, when people are whittering on (offloading) I say something like, "I...
Oh don't Kay. I kept looking at the couch and thinking, we should be doing this while you're on there! Trouble is, there was no natural break and no...
I am with Lynne, Kay. It isn't always easy to find a break. They usually cool off next session or you may a bigger problem. Kevin Kunz ... you're on there!...
Hi Lynne, Oh I've been in a similar situation. People like to tell me all their problems on a normal day but then add reflexology and whammo, I'm stuck lol!...
Wow, Lynne, four hours that is patience! Yes we are sounding boards, but from my perspective I also run a business and must maintain boundaries when I work. I...
Hi all, Yes, though...one of our best tools as therapists is the one that can alos put us on troubles sometimes: our ability and will of listening. This is...
Kevin I do agree, sometimes it's difficult to find a gap but I always do, even if it's mid-sentence. "Would you mind if I just stopped you there...." kindly...
Hi all, I learned my lesson with a boss of a construction company who would come to sessions when he had the time and his phone would ring. I politely...
David I LOVED the quote at the end of your email!!! In regards to the "talker" in your session - I recvd a wonderful mini reflex session at the RAA conference...
Lynne, Just thought I would respond to your initial complaint ( no food til after 2pm!) since there have been so many wonderful suggestions on working with a ...
Hooray! Someone noticed! And I'm such a dumbo. That would have been such an easy thing to do, and so obvious. Four hours listening to a woman talking, in...