I'm going to see if I can get a copy via my NHS links. It sounds very useful.
In a recent exchange with one of my senior colleagues - someone I would have
expected to be on 'our side'- I probably made too many assumptions about her
willingness to be overtly keen on 'story' as a way of making change. She looked
at one of the Junior Doctor stories - not one of the best, unfortunately - and
came to the conclusion that digital stories are a bit like home-made hospital
soaps. (It did make me think about the music we choose, though ... the use of
piano to signify drama may be a bit of a cliche). She then went into some
postmodern stuff about digital and binary, and suggested that what they already
have on their website - long and boring audio files of the converted talking
about their experiences - are much cheaper and just as powerful. Not true, but
how do you argue without alienating?!
As is often the case, her less senior colleagues are very open to the potential
of digital stories and do have some budget-power, so I shall persist. The
Medical Directors are particularly likely to be persuaded by something from
Innovation and Improvement, so I shall also go 'higher' in the hierarchy with
the potential for story.
Thanks Steph. If anyone gets hold of an electronic copy that they can share ....
Jo



--- In patientvoices@yahoogroups.com, "stephstanwick" <stephstanwick@...> wrote:
>
> I cam acros this resource recently its a booklet produced ny the NHS
Institute for Innovation and Improvement - its quite a good learning resource
and I got it for my Consultant Prasctitioners Trainees. The reason for bringing
it to everyones attention is that it talks about capturing stories, identifying
emotions, (emotional mapping) finding touch points etc. At our weekend we
discussed the unique selling point for the Patient Vopices stories but I think
this is well presented whtever you might think about the way it broadens stories
etc. and its a good context against which to understand the processes that are
in the NHS at the moment - worth thinking about too in view of our taking
further the ideas and future for Patient Voices and positioning it in the wider
NHS
> anyone else seen this yet?
> Steph
>