10/29/2007 11:12 AM
Please respond to shanasemail

shanasemail@... wrote:

Referring Kaiser's Job HA.0700789 -- Hospice Bereavement Coordinator to you:

This position supports Kaiser Permanente's code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.

DEPARTMENT:  Hospice
SCHEDULE:  Part-time Regular; 32 hours/week; Variable shift; Sunday - Saturday.  
 
EDUCATION/LICENSE/CERTIFICATION:  Masters degree in Counseling, Social Work or related field. Current professional licensure (LCSW or MFCC), or certification.   Current CPR preferred, CA Driver's License preferred, LCSW in state of California preferred.

SKILLS TESTING:  N/A

POSITION SUMMARY:  Provides fiscal management, designs and provides training, and monitors the on-going bereavement activities.  Designs, implements, evaluates and improves the Hospice bereavement program. Ensures that high quality, coordinated bereavement services are provided to patients, families and/or caregivers.  Provides bereavement services that add value and are integrated with strategic/organizational goals and objectives.

QUALIFICATIONS:  Previous experience in program management, supervision, or oversight responsibilities, as well as direct counseling work with individuals/groups, in a health care setting (usually 3 years). Previous counseling experience (usually 3 years).  Experience in budget management, program planning, program development, and strategic planning experience. Understanding of new and innovative organizational change processes. Demonstrated expertise in working with grief /loss issues and crisis intervention. Must be able to work in a Labor/Management Partnership environment.

PREFERRED QUALIFICATIONS:  
·         Required Minimum Experience (typically): Previous bereavement administrative, supervisory, and counseling experience, preferred.  Works independently without direct supervision; is highly motivated and responsible; has strong analytical thinking skills and objective problem-solving skills; good judgment.
·         Required Age Specific Competencies: Appropriate age specific competencies to be successfully completed by end of orientation: Infant, Toddler, Child, Adolescent, Adult and Geriatric.
·         Physical Requirements: Moderate.
·         Mental Demands: Moderate.
·         Language Skills: Reading, writing and verbal communication.  
·         Mathematical Skills: Knowledge of arithmetic concepts and ability to use fraction, percentages, ratios, addition, subtraction and division.  Ability to use dates and understands principles of budget monitoring and statistical analysis.
 
Computer Skills:  Knowledge of Windows operating system and MS Office programs; ability to learn new software, (e.g. 3M CDS).
 
·         Reasoning Ability: Ability to define problems, collect data/information, establish facts and make valid conclusions/decisions.
·        Perceptual Abilities: Ability to achieve understanding through utilization of the senses.
 
DUTIES:  Consults and provides resource to designated interdisciplinary team members to maximize patient care outcomes and resource utilization. Ensures compliance with federal, state, and local regulations. Provides supervisory oversight regarding skills development, individual competency, capability and positive outcome participation as a team member in the development of integrated care plans, focusing on collaboration, and results oriented implementation functions. Manages staff to meet administrative expectations in the areas of standards of practice, policies and procedures, annual departmental goals and objectives, quality improvement, and licensure and accreditation. Designs, implements, monitors and evaluates the bereavement program services on an on-going basis for effectiveness and applicability. Oversees the bereavement volunteers. Responsible for developing and maintaining community relations and all community liaison activity. Provides primary lead for outside presentations, convening informational workshops, meetings and training sessions. Participates in the departmental quality assurance program, evaluating the social services and bereavement activities. Monitors and maintains the budget. Identifies and recommends opportunities for cost savings.
 
ACCOUNTABILITIES AND JOB-RELATED COMPETENCIES
Provision of Care
1.       Develops, plans, and directs the bereavement activities for survivors.
2.       Provide services to the family to assist them with adapting to the death of the family member.
3.       Assures that bereavement services shall be available to caregivers before and after the patient's death and available to the family for a period of at least one year following the death of the patient.
4.       Coordinates and provides on-going education and orientation programs for all staff and volunteers providing bereavement services in compliance with licensing and accreditation requirements.
5.       Develops processes to evaluate and continuously improve bereavement program.
6.       Identifies new opportunities both internally and externally for bereavement service improvement.
7.       Ensures volunteers and staff providing bereavement services are in compliance with federal, state and local requirements.
Documentation and Communication
1.       Ensures bereavement program compliance with licensing and regulatory requirements.
2.       Provides ongoing information to agency administrator on bereavement services.
3.       Documents the assessment and services provided in the Hospice clinical record.
Planning, Organizing and Productivity
1.       Plans and organizes work assignments, set priorities and completes work with a minimum of supervision per agency policy.
2.       Adheres to the service policy and principles of the Kaiser Permanente Medical Care Program.
Professional Behavior
1.       Behaves in a courteous professional manner with patients, health professionals and maintains patient confidentiality.
2.       Participates in Departmental Quality Assurance activities and Utilization Review activities as requested.
Self Development
1.       Selects and attends education programs to keep current in area of practice.
2.       Annually prepares realistic professional goals and reviews their progress with Supervisor.
3.       Utilizes new knowledge and skills in practice when working with patients, families, and staff.
4.       Participates in in-service programs within Kaiser and the community.

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures.

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