Yhis is not about ONE office in ONE area..Although that was one
office that was talked about, it is a PATTERN with this company. In
this company it is grounds for firing if you "reschedule". Not just
the OD ut the staff as well. The "independent" OD, in this company,
is a lie..The appointments are made at the corporate level AND in the
store.

Reschedule a patient? Make him/her wait too long? Now somehow you're
an incompetent OD!! This is about less then adequate care, pressure
from the Bro's who operate this circus, and loss of patients rights
or any care for the patients eyes. These guys could care LESS about
your eyesight. They want your money..period...end of story. There is
nothing wrong with wanting to be profitable...but at what cost to the
patient? How far are you willing to go to help the Bro's Grim make a
buck off of the guy who just wants to see right again?


--- In eyegw@yahoogroups.com, "kb9efn1" <kb9efn1@y...> wrote:
> Movie Quotes? Whatever......Military Doctor IEEEEE........
> The point being attempted was rather than just bitching about a
> situation, why not try to improve it....if the lighting circuit was
> overloaded by a hand dryer, it must have been one helluva unit to
pop
> a 20 amp circuit. Why not place some paper towels in the area, and
> put an out of order sign on the dryer, or just close down the mens
> room and make the ladies room unisex? God gave us a mind to
use,,,try
> it. Being an electronics hobbyist, I was unaware that flourescent
> bulbs were not replaceable.
> I prefer not to divulge the names of my past "high profile"
> employers, but if you know your stuff, there are only a handfull of
> practices that perform more than 500 penetrating keratoplasty
> procedures yearly, artificial iris implants and scleral fixated
IOLs.
> I have never delvered a pizza there, but have refilled the soda
> machine, primarily because it was out of product, and I wanted a
> soda, I didn't hop on the web and cry about the machine being empty.
> The practice manager tried in earnest to reduce waiting time for
> patients, only to discover that we had more patients than time, we
> employed 3 O.D.s 2 Fellows and 9 techs so backups were not due to a
> lack of staff, most patients didn't enjoy waiting, but were willing
> to do so, as they were receiving a level of surgical care
unavailable
> elsewhere.Patients that were on a tight schdule were offered the
> first appointments of the day or right after lunch, hence less
> waiting.You must understand that these unfortunate patients had
> serious ophthalmic issues and already been passed off by there PCPs
> or told by less astute M.D.s that there was nothing available to
> improve their situation.
> Lets just remember,,without patients, there would not be jobs for
> either of us,and it is OUR DUTY to ensure that the patient receives
> the best care we are capable of providing, this includes going
above
> and beyond a "job description" and doing whatever it takes to
> accomplish that. I think if I was being way overbooked, I would
have
> some of those patients moved to another day, or tell them there
would
> be a considerable wait if they perfer to keep the initial
appointment.
> Where there is a will there is a WAY, but not everyone subscribes
to
> that.
> OH,BTW, it only takes one doctor to change a lightbub, he (she)
> mearly holds the bulb up to the socket,,and waits for the world to
> revolve around it......