I am a current employee of EGW in their West region. My Regional
manager is Kris Schrage, if you want I can give you his cell phone
number. He told our store that if someone needed corporate to give
the corporate number, 1-800-584-4150 and give his extension 3062, to
any patient with a problem. If he heard a problem patient, we call
them PIA's, he would just delete the message. My assistant manger
quit after being allowed to finish her 2 week notice period. She
left because she didn't feel like lying to the pt's by using the
phone qoute sheet. Where are the $29 SV lenses? Where are the $59
FT Bifocals? Where are the $89 progressives? When I asked Kris this
he said we USED to sell AO Truvision for $89 a pair. What a crock.
An area manger came in today and asked how much for SV clear and
suns in a Guess and Liz Claiborne frame would cost I told her
orignally $149 for the frame and $59 for the lenses and $38 for tint
it came to $246 + Tax. she left without taking a card and returned
10 minutes later and stated Pearle qouted me 2 for $120 can you match
it. I said the best I could do is for for $138 complete with free
exam. She wrote me up. F**K her.
I have been in Optics for 6 years. I am an ABO Certified Optician, I
feel like I am a used car sales man.
Has anyone told the public about the fact tags on the frames? On
the tags where the info on the frame is those 9 large numbers are
actually prices the Musa brothers want to sell the frame at. Just
substitute a 1 for any 6 in the code. The 1st block of 3 numbers is
what the frame should be sold at, the last 3 numbers are the average
or next price down. the middle 3 are the lowest they want it sold at.
But if you seem unsure about the sale, balk at the price and you can
get ANYTHING for 2 pairs complete for $99.00