qualityfirst37 <dckorn61@...> wrote:Angela-
Was this done in 2004 (new management) or earlier (old management)?


--- In eyegw@yahoogroups.com, Angela <alglona@y...> wrote:
> Yea, I had lasik done at LVI in Houston, TX and before I had the
surgery I decided I did not want the stupid plugs they claim need to
be put in your tear ducts for $300. They gave me a choice of either
not having the surgery and leaving the place or paying for the plugs
because they claim they had specially ordered a pair for me. Of
course, I was dropped off there for my surgery so I was definitely
going to have it done or sit there for four hours with no ride to
get picked up anyways. But after surgery they tried one pair of
plugs and they were too big so they through them in the garbage can
and got a smaller pair of plugs for me. I asked how come they could
just throw a pair of plugs away if they costs so much they would not
let me cancel them on my order....nobody had an answer for me to
that. The policy says to have an eye check up once a year to
maintain the life insurance plan...it does not say u have to have it
done there...but ask LVI and they will say you have to have it
> done there once a year for $100.
>
> mosquito32308 <jross@j...> wrote:I am an investigator reviewing
complaints about Eyeglass World and
> LVI. Please take a minute to tell me your experiences. I can be
> reached by telephone at 1-866-566-7326.
>
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> Angela Glona
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