Hi (don't know your name)

Big issue in UK......

Zero tolerance policy in A&E departments.

In psychiatry we have a control and restraint policy which applies in other
hospital departments too.

Focus is on de-escalation, diffusion and calm down, no medication unless
absolutely necessary.

Repeated violent offenders are a major issue and some face bans from
departments where others the police called and formally charged. Depends on
patients
tbh-whether drunk as well.

Police prescence in A&E is becoming more prevalent and nurses have the right
to work without tolerating any abuse or risk or actual violence.

I don't work in A&E anymore and see patients there if scheduled to but I
know that zero tolerance is a mjor hot topic.

There are also managing violence and aggression courses on offer.

Fenella

In a message dated 14/05/2005 10:54:36 GMT Daylight Time,
nswriter@... writes:

I would like to know how common ER violence is against nurses. What types of

incidents occur and if hospitals have procedures or a protocol set in place
to respond to such things. What do they teach in nursing school on how to
handle these situations? Thanks.

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