Employee Engagement and Empowerment through Humor

Date: May 20, 2009
Time: 9:00 AM - 5:00 PM
Venue: Renaissance Makati City Hotel Manila

 

Workshop Overview:

Employee engagement, also called Work engagement scores account for as much as half of the variance in customer satisfaction scores. This translates into millions of dollars for companies if they can improve their scores. Studies have statistically demonstrated that engaged employees are more productive, more profitable, more customer-focused, safer, and less likely to leave their employer. Leaders with a sense of humor breed more loyal employees and happier customers; and business people who are considered humorous are vastly more likely to get their messages across-in sales presentations, customer meetings or employee gatherings.

In these turbulent times, employee engagement is essential to an organization's survival. In what is guaranteed to be a fast-paced and humorous session, Scott will provide you with many strategies for becoming a victor in times of change instead of a victim. Sharing how you can create teams of employees who are driven by your organization's values and purpose, rather than circumstances beyond their control...all through laughter!

Workshop Objectives:

• Understand the value and benefits of using humor and creativity to open up, reach out and engage staff for a more responsive workforce
• Gain insights of putting in place creative motivations for staff to be more responsive and involved in contributing to the organization
• Learn innovative techniques to create an open and engaging culture/environment at the workplace
• Learn to make change more fun and exciting through the power of "GPS"
• Use the Power of Story, Humility and Self-Effacing Humor in building a connected culture.
• Engage all employees and stakeholders through Planned Spontaneity
• Identify Appropriate and Inappropriate Uses of Humor in the Workplace
  Combat stress with the "One Minute Humor" Breaks
• Use Humor Rituals to build more effective teams in the workplace and on the field.
  

Workshop Content:

• Power of Humor for Rapport Building
• Defining your Unique Sense of Humor
• Humility and Self Effacing Humor
• Planned Spontaneity Dynamics
• Employee Engagement, Change and Benefits
• Empowerment through Trust and Openness
• Storytelling Development and Applications at Work
• Humor Rituals for Build Powerful Teams
  

Workshop Methodology:

This workshop is high-octane, interactive and will leave you rolling in the aisles with laughter. It will also inspire and equip you to reach peaks of excellence when it comes enhancing your personal and organizations goals of engaging employees.

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TESTIMONIALS

"THE RAVES ARE IN! We have had many talented speakers over our 45-year history, however none have held our audience spell bound as you did! Everyone left with a new concept of communication with humor; information that can prove beneficial as they administer their daily care and throughout
their lives. Most impressive - full of surprises."

Carol Rogers, Director of Membership Services, New Jersey Assn. of Health
Care Facilities, Trenton, NJ

"I want to compliment you on your performance. You are a very smart guy. When you and I spoke, I had no idea how you were going to use the stuff we discussed. The result was that you were able to talk about our industry as if you intimately knew it. That impressed me."

Tony Drost, First Rate Property Management, Boise, ID The National
Association of Residential Property Management (NARPM)

“Full of fun and foibles that make you ponder, explore and grow!”                      

                                                                                                                Janice Hung, Model, Tai Chi Athlete

“Raju is a lively and entertaining speaker, who can WOW any crowd. He is a compleat package of speaker and writer. 

Sheila Dela Cruz, HR Manager, S-Tech, Ltd.

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Who is Scott Friedman?

Scott Friedman, CSP, (Certified Speaking Professional), 2004-05 President of the National Speakers Association, is the author of 2 books and co-author of 4 others. An internationally recognized professional, Scott speaks on a variety of topics over 80 times a year. His areas of focus include employee and customer engagement, branded customer service, and personal branding. Scott's varied experience has brought him success in many industries including: hospitality, meetings, real estate, insurance, health care, education, government and just about any association.

In 1998, Scott started working in Singapore and now spends 20% of his time speaking throughout Asia and other locations around the globe. His international clients include Singapore Airlines, the Singapore Government, Gold Fields of South Africa, Young President's Organization, Hyatt Asia, and many of the Fortune 1000 companies. He offers to all of his clients a global and culturally sensitive perspective on how to get more out of work and out of life. He is always sure to do his homework to ensure that all groups feel at home no matter where they might be.

Who is Raju Mandhyan?

Motivational Speaker and author of the Heart of Public Speaking and the Heart of Humor, Raju started his speaking-training career as a part-time Communications

Skills Coach for the British Council in Manila. He is an Advanced Toastmaster Gold, NLP practitioner, Buzan Licensed Instructor for Mind Mapping® and a trainer certified by the American Management Association.

 

A long time resident of the Philippines, his work often takes him to India, USA and other Asian countries.