Financial Policy

Century Massage & Bodywork (CM&B) is implementing its Financial and Payment Policies in order to be clear and consistent in its dealings in the financial matters of the business. CM&B's source of income for operating expenses is the payments received from its patients and insurance payors for services received. In order to meet our goal, the hospital must remain in a sound financial position. We don't render services to collect money - but we must collect money to render services.

We need the support of our patients. By promptly meeting your obligations, we are better able to continue providing quality health care to the families of Western Washington.

Payment Policy:

1. Payment is expected to be paid in full at the day of service. We are happy to accept cash, your check or a credit card (Visa or MasterCard) for payment of your session.
2. We honor medical health insurance, within the First Choice Health Network, after verification.
3. You must bring your current health insurance card with you each time you come to the office. This is very important. You may not appreciate the subtle changes your employer has made in your benefit plan that will be reflected on you insurance card. Bringing your card with you each visit is important for you and for us.
4. If your insurance plan requires you to pay a "copay" for your visit with us, you must make that payment at the time of your visit. We are happy to accept cash, your check or a credit card (Visa or MasterCard) for payment of your copay. Be aware that most plans require a copay for each member of the family, so if you bring another member of the family with you, two or more "copay" amounts will be due.
5. Payment of the amount you owe is due within 30 days of the date of the statement. If payment of your portion of the bill for which you are responsible is not made after the second statement has been sent, you will be contacted by our office to arrange payment. We send all overdue accounts promptly to our collection agency and the credit bureau is notified.
6. Account balances between $400 and $1,000 - we will accept payment plans limited to four (4) months at length. The minimum acceptable monthly payment is $100.
7. We accept Personal Injury, Workman's Compensation, and L&I claims.
8. CM&B will limit its acceptance of third party insurance claims. This is usually an auto accident with the legal representation in which the case awaits settlement. CM&B will require a minimum payment of 30% of the cost of the day's service(s).

The above policy specifies the desired payment arrangements. From time to time, exceptions will need to be made based on the patient's circumstances. It is our intention and goal to be respectful of the patient's financial condition.