I don't know if they are looking for the person or the people doing
the impersonating, but at least it is a start. Much love, Julie aka
snowbody

Dear Julie,

Hello and thank you for writing. We apologize for the problems you
have encountered. We have had similar complaints in the last few
weeks and this very moment we are in the process of re-launching the
new and improved version of the Hepatitis Neighborhood.

After the re-launch is complete we hope that the problems will be
resolved.

Thank you for your patience and understanding. And hope to see you
online soon.