A sweet grandmother telephoned St. Joseph's Hospital,And she timidly
asked, "Is it possible to speak to someone who can tell me how a
patient is doing?"The operator responded, "I'll be glad to help, dear.
What's the patient's name and room number?"The grandmother in her weak
tremulous voice said, "Norma Findlay, Room 302."The operator replied,
"Let me place you on hold while I check with her nurse."
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