Hi Maria, Good question, one that most of us have faced at some point. For me, it really depends on who's questioning the taxonomy's value. If I'm doing a...
The trick to this is that most Walgreen's do not have the walk-in
clinics! Here's the list of the cities that do:...
Carol.Davis@...
Apr 1, 2009 8:39 pm
9222
Thanks Carol, to bad they have none in Sarasota, Manatee or DeSoto L But thanks again for the list. Kimberly M Vorias, Data Resource Manager, C.I.R.S United...
Kim Vorias
kvorias@...
Apr 2, 2009 12:48 pm
9223
Good afternoon, Our 2-1-1 has been approached by County Emergency Management to assist with Reverse 911 Registration. We would be taking calls from ...
Juett, Chris
cjuett@...
Apr 2, 2009 7:00 pm
9224
*April 2009 Call Center Forecast Challenge : How Many Calls Will You Receive Next Monday?* AIRS is sponsoring an international challenge to help promote call...
Chris, The closest example that comes to mind is disaster transportation registry. Sandra Ray and I gave a presentation at the 2007 AIRS conference on the ...
I asked this question a few weeks back but didn't hear from anybody, so giving it another shot. Is anybody out there currently in a partnership, or in the...
So far three people have accepted the April 2009 Call Center Forecast Challenge -- kudos to Mark Lewis, Lisa de Bates, and Linda Zink Marx. If you missed the...
I would appreciate the thoughts of the group on the following: When we became 211 we started to refer to ourselves as a 211 call center and while we never...
I have long felt that the term "call center" is a poor choice. It associates 2-1-1 with consumer experience with the more usual call centers that are designed...
When I do a presentation or submit a press release I consistently use the term 2-1-1 Information and Referral Specialists, and mention that there is a degree...
Hello Everyone, If you have a creative way to include your I&R specialists into agency-wide staff recognitions while ensuring that the phone lines are covered,...
I don't know how creative this is, but the most common solution is to negotiate with your "after hours" back up call center to allow you the ability to...
In Pennsylvania there is Compass at https://www.humanservices.state.pa.us/compass/CMHOM.aspx. This is the common application for state benefits. Also, the...
FOR IMMEDIATE RELEASE CONTACT: Marshall Ellis, 703-516-6768 SECRETARY NAPOLITANO TO ANNOUNCE AREA FUNDS FOR EMERGENCY FOOD AND SHELTER PROGRAM ARLINGTON, VA...
Just a quick reminder that Friday is the last day to enter the call center forecast. Details below. So far eleven of your peers have thrown their hat into the...
Dear Colleagues, In February, AIRS, 2-1-1 US and UWA joined hands with 911, 811, 711, 511, poison and suicide hotlines to create a new national partnership ...
Daily.Linda
Linda.Daily@...
Apr 13, 2009 9:20 pm
9238
Imagine having eleven experienced resource specialists available to your organization to do whatever needs to be done with your resource database. DGI...
dgiassociates
dgiassociates@...
Apr 13, 2009 9:20 pm
9239
Interesting idea. I wonder what the cost is. Diane M. Huff Director of Community Services 211 Palm Beach/Treasure Coast PO Box 3588 Lantana, FL 33465 Phone:...
We have several agencies in our county that provide services titled Behavioral Healthcare. To key these correctly takes two taxonomy terms: mental health and...
Is anyone offering access to their online database as a subscription service for a fee? Wayne Everingham Project Manager 2-1-1 Sacramento (916) 447-7063, ext...
Wayne Everingham
weveringham@...
Apr 15, 2009 3:04 pm
9243
Enter your vote today! A new poll has been created for the airsnetworker group: The Pikes Peak 2-1-1 is quoted in a recent television broadcast that suicide...
airsnetworker@yahoogr...
Apr 15, 2009 3:13 pm
9244
Behavioral Healthcare is not a new or different service that might be a candidate for a new term. It is a different way of organizing mental health care and...
Hi Georgia, Can you help me to understand this : Because "Behavioral" begins with a "B", the code for the section could no longer be R. ? Isn't Mental Health...
Anne, The first level terms in the Taxonomy are in alphabetical order: Basic Needs, Consumer Services, Criminal Justice and Legal Services, etc. If Mental...
Behavioral healthcare is not equivalent to mental health care as I understand it. Mary Clark, MA, CRS 211 Database Administrator Contra Costa Crisis Center ...
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