airsnetworker : Messages : 8484-8513 of 9712

Hi all,
Would appreciate some info regarding entering client's names that
begin with St.  I always add the period after the St.  another co-
worker doesn't feel that is so.  She doesn't put the . after.  Which
is the proper form.  I was taught that you put the . after

Thanks a bunch!
Ruth

#8512

From: airsnetworker@yahoogroups.com
Date: Wed Mar 19, 2008 9:41 pm
Subject: New file uploaded to airsnetworker

airsnetworker@yahoogroups.com

Hello,

This email message is a notification to let you know that
a file has been uploaded to the Files area of the airsnetworker
group.

   File        : /Reports/Trial by Fire.pdf
   Uploaded by : paztino <tinopaz@...>
   Description : The report summarizes the enormous accomplishments of 2-1-1 and
its multi-sector network of partners and volunteers during the October 2007
wildfires; examines the development of 2-1-1 California, particularly its
ongoing commitment to disaster preparedness; and makes recommendations on how
best to build upon the lessons of October 2007 to achieve and maintain the
maximum state of readiness.

You can access this file at the URL:
http://groups.yahoo.com/group/airsnetworker/files/Reports/Trial%20by%20Fire.pdf

To learn more about file sharing for your group, please visit:
http://help.yahoo.com/l/us/yahoo/groups/original/members/web/index.htmlfiles

Regards,

paztino <tinopaz@...>

Reply | Forward | Messages in this Topic (51)

#8511

From: "Pheobie" <phanover@...>
Date: Wed Mar 19, 2008 4:04 pm
Subject: Re:Foreclosure Information

reneasun1

Offline

My apologies to everyone.  I didn't provide all of the
information.    Thank you Donna for finding that and sharing.

Pheobie

--- In airsnetworker@yahoogroups.com, First Call For Help
<firstcall1330@...> wrote:
>
> I found the site that Pheobie had mentioned earlier.  It was
missing a few things:
>
>   http://www.yourmoneynowonline.org/  This is the correct Treasurer
site.
>
>   Donna Fowler CRS, CIRS-A
>   First Call for Help, Inc.
>   600 Freedom Drive
>   Napoleon, OH 43545
>   www.firstcallnwo.org
>   firstcall@...
>
>
> Jeanne Carroll <jcarroll@...> wrote:
>             Hi Pheobie
>   Wanted to let you know that I tried www.yourmoneynow.org and it
didn't appear to be the Treasurer's website. It looked like a for-
profit entity. Also tried www.avoidforeclosuretoday.com and the site
couldn't be found.  I did get on Care Connect USA and that seems like
a good website to get info on helplines for specific financial
problems.
>   Jeanne Carroll, CRS
> Greater Nashville Area Agency on Aging & Disability
> 501 Union Street, 6th Floor
> Nashville, TN  37219
> Ph (615) 862-8828
> Fax (615) 862-8840
>
>
>
>
>
> ---------------------------------
> Never miss a thing.   Make Yahoo your homepage.
>

#8510

From: First Call For Help <firstcall1330@...>
Date: Wed Mar 19, 2008 11:50 am
Subject: Re: Re:Foreclosure Information

firstcall1330

Offline

I found the site that Pheobie had mentioned earlier. It was missing a few things:

http://www.yourmoneynowonline.org/ This is the correct Treasurer site.

Donna Fowler CRS, CIRS-A

First Call for Help, Inc.

600 Freedom Drive

Napoleon, OH 43545

www.firstcallnwo.org

firstcall@...

Jeanne Carroll <jcarroll@...> wrote:

Hi Pheobie

Wanted to let you know that I tried www.yourmoneynow.org and it didn't appear to be the Treasurer's website. It looked like a for-profit entity. Also tried www.avoidforeclosuretoday.com and the site couldn't be found. I did get on Care Connect USA and that seems like a good website to get info on helplines for specific financial problems.

Jeanne Carroll, CRS
Greater Nashville Area Agency on Aging & Disability
501 Union Street, 6th Floor
Nashville, TN 37219
Ph (615) 862-8828
Fax (615) 862-8840

Never miss a thing. Make Yahoo your homepage.

#8509

From: First Call For Help <firstcall1330@...>
Date: Wed Mar 19, 2008 11:45 am
Subject: Re: Re:Foreclosure Information

firstcall1330

Offline

Jeanne, I just tried the following link and it works. http://www.avoidforeclosuretoday.net/

It does appear that the other is a for-profit agency.

Donna Fowler CRS, CIRS-A

First Call for Help, Inc.

600 Freedom Drive

Napoleon, OH 43545

www.firstcallnwo.org

firstcall@...

Jeanne Carroll <jcarroll@...> wrote:

Hi Pheobie

Wanted to let you know that I tried www.yourmoneynow.org and it didn't appear to be the Treasurer's website. It looked like a for-profit entity. Also tried www.avoidforeclosuretoday.com and the site couldn't be found. I did get on Care Connect USA and that seems like a good website to get info on helplines for specific financial problems.

Jeanne Carroll, CRS
Greater Nashville Area Agency on Aging & Disability
501 Union Street, 6th Floor
Nashville, TN 37219
Ph (615) 862-8828
Fax (615) 862-8840

Never miss a thing. Make Yahoo your homepage.

#8508

From: "TRACY GALWAY" <galwat@...>
Date: Tue Mar 18, 2008 5:40 pm
Subject: Re:Foreclosure Information

tracygalway

Offline

If you're referring to the Ohio Treasurer, the site is http://www.yourmoneynowonline.org/

Tracy

>>> "Jeanne Carroll" <jcarroll@...> 3/18/2008 1:30 PM >>>

Hi Pheobie

Wanted to let you know that I tried www.yourmoneynow.org and it didn't appear to be the Treasurer's website. It looked like a for-profit entity. Also tried www.avoidforeclosuretoday.com and the site couldn't be found. I did get on Care Connect USA and that seems like a good website to get info on helplines for specific financial problems.

Jeanne Carroll, CRS
Greater Nashville Area Agency on Aging & Disability
501 Union Street, 6th Floor
Nashville, TN 37219
Ph (615) 862-8828
Fax (615) 862-8840

This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain private, confidential, and/or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, employee, or agent responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original e-mail message.

#8507

From: "Jeanne Carroll" <jcarroll@...>
Date: Tue Mar 18, 2008 5:30 pm
Subject: Re:Foreclosure Information

jkcarroll813

Offline

Hi Pheobie

Jeanne Carroll, CRS
Greater Nashville Area Agency on Aging & Disability
501 Union Street, 6th Floor
Nashville, TN 37219
Ph (615) 862-8828
Fax (615) 862-8840

#8506

From: "David Smith" <dsmith@...>
Date: Tue Mar 18, 2008 4:06 pm
Subject: Social Bookmarking for health and human services

azdavidsmith

Offline

Does anyone have any experience using one of the social bookmarking
services (i.e. delicious, digg, blinklist, etc) as part of sharing
information about your community's health and human services?

Thanks.

David Smith, Strategic Services Manager
Government Information Technology Agency
www.azgita.gov <http://www.azgita.gov/>
Arizona 2-1-1 Online
www.az211.gov <http://www.az211.gov/>

work: (602) 364-4894
cell: (602) 501-6869
email: dsmith@...
mail: 100 N. 15th Avenue, Suite 440
Phoenix, AZ 85007

#8505

From: rmaniko@...
Date: Tue Mar 18, 2008 4:06 pm
Subject: MI-AIRS Announces Two Day-Long Training Sessions

dickmanikowski

Offline

I&R specialists from Michigan and adjoining states are invited to full-day
training sessions which MI-AIRS will stage on April 30 (The Basics of I&R)
and June 9 (The Basics of I&R Resource Database Management).  Details can
be found on the Upcoming Events page of the MI-AIRS Web site
(www.mi-airs.com/upcomingevents.html)



Dick Manikowski, User Support Specialist
Detroit Public Library--TIP Database & Subscriptions

#8504

From: "Clive Jones" <clivemjones@...>
Date: Sun Mar 16, 2008 11:15 pm
Subject: Need an I&R Trainer? Find an I&R Trainer.

clivejns

Offline

http://www.airs.org/pub/trainersreferral.asp

More Stuff from AIRS ...

In a recent survey, our members requested more availability of experienced I&R trainers. In response, the AIRS Training Committee has developed the AIRS Training Self-Referral Service to provide you with some informed options on selecting I&R trainers and increasing the availability and consistency of quality I&R training.

There is some fine print that will explain more fully how this works � but essentially, any contracts are between the agency purchasing the training and the person/organization providing it.

If your agency provides training, you may wish to complete the application form to be listed.

Whether this initiative will prove useful and further evolve (for example, searching by area of training expertise and more formal feedback on training delivery) will depend on � well, whether it is useful for those seeking training and those providing it.

Here's where you can find out more �

(If the link does not work, copy and paste into your browser ...)

#8503

From: "David H. Smith" <josmith@...>
Date: Fri Mar 14, 2008 1:51 am
Subject: RE: Special Projects/Contracts

tylee_smith

Offline

I think this is very dependent on both your software and the level of detail at which you classify progrms. Suggest that you contact other users of your software or at least filter responses by what software people are using & how (or whether) they use the Taxonomy.

Good luck,

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Tylee S. Smith, ACSW, CRS
Manager, Information & Referral Program

e-mail: tylee@...
Phone number: 703.642.4638
Fax: 703.642.5077

Northern Virginia Regional Commission
3060 Williams Drive, Suite 510
Fairfax, VA 22031

Visit the Quick Guide On-Line at www.novaregion.org/quickguide
Find National Capital Region services at www.211metrodc.org
Or Virginia-wide information at www.211Virginia.org
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

-----Original Message-----
From: airsnetworker@yahoogroups.com [mailto:airsnetworker@yahoogroups.com]On Behalf Of Jennifer Pollak
Sent: Thursday, March 13, 2008 11:49 AM
To: airsnetworker@yahoogroups.com
Subject: [airsnetworker] Special Projects/Contracts

We are trying to figure a formula for costs for contracts when database time is involved. Has anyone participated in a contract or project which needed to calculate cost for time vs cost per call? In particular, is there a formula in calculating an estimated time it takes to add sites and service groups for records? We were thinking that could help be a judge if an agency had 3 sites and 6 service groups we could just add up an estimate of time it should take to work that record/project. Any ideas would be great!

Jennie Pollak, CRS

Resource Specialist

Central Michigan 2-1-1

1200 N West Ave :: Jackson, MI 49202

Toll-free (866) 561-2500

Jennifer.pollak@lifewaysmco.com

#8502

From: "Pheobie" <phanover@...>
Date: Thu Mar 13, 2008 5:37 pm
Subject: Foreclosure Information

reneasun1

Offline

In the OHIO AIRS meeting today we discussed foreclosure information
and resurces.  The following contacts are resources we have in our
database.  We also utilize the local OSU Extension office as a
referral for mortgage and budget counseling.   You can also utilize
the Treasurer's webiste at

www.yourmoneynow.org


Care Connect USA
www.careconnectusa.org


Law & Associates
www.avoidforeclosuretoday.com

Good luck and I hope this will help.
Pheobie

#8501

From: "211LC" <211LC@...>
Date: Thu Mar 13, 2008 5:10 pm
Subject: FW: [PNRNews] Health-related news and resources

the211lc

Offline

Below is the most recent newsletter from the Pacific NW office of the National Networks of Libraries of Medicine. There are a variety of useful items in this edition, including the lead article on Women’s Health Resources, an article on Native American health care and a related link to a growing online resource about native life and culture called NativeWiki. The link to the MedlinePlus Magazine takes you to even more good resources. The magazine has an informative set of materials for a healthy pregnancy with a list of ten pregnancy information sources on page 27.

The NN/LM is based at the National Institute of Health and is a great place to find reliable health-related information resources. You can also join the NN/LM to get their newsletters, access free trainings and learn about funding opportunities. Membership in the Network is free – check your regional office site for details on how to sign up. Find your local affiliate by clicking on the map at http://nnlm.gov/.

Regards,

Tom

Tom Page

211 Leadership Council

211LC@...

Work: 503-922-2411

Cell: 206-619-5711

From: pnrnews-bounces@... [mailto:pnrnews-bounces@...] On Behalf Of NN/LM PNR
Sent: Thursday, March 13, 2008 9:15 AM
To: pnrnews@...
Subject: [PNRNews] News Shorts for the Network 3-13-08

News Shorts for the Network is compiled and sent by the Regional Medical Library of the National Network of Libraries of Medicine, Pacific Northwest Region (NN/LM PNR), to deliver short messages of interest to providers of health information. Please feel free to share this information with others, and visit Dragonfly, the PNR Blog at http://nnlm.gov/pnr/.

News Shorts in this email:

Women's Health Resources from the National Library of Medicine
Medical Library Association recognizes NN/LM PNR members
PHSKC info access project funded by AIDS Community Information Outreach Award
American Indian and Alaska Native health care - New legislation and report findings
NativeWiki
Unnatural Causes...is inequality making us sick?
New plan to expand primary health care access across America
ALA-APA celebrates National Library Workers Day and workplace wellness
Ricin in the news
National Poison Prevention Week March 16-22
Even more brain awareness, and Hot Links for Helmets
MedlinePlus Magazine Winter 2008 issue available online
NLM Technical Bulletin Jan-Feb 2008 issue
National Center for Biotechnology Information suspending courses
Pick a link for National Nutrition Month (March) - Virtual dietitian, anyone?

Women's Health Resources from the National Library of Medicine

A new Web resource providing scientists and consumers with the latest information on significant topics in women’s health research from scientific journals and other peer-reviewed sources is now available through the National Library of Medicine (NLM). The NLM Division of Specialized Information Services, Office of Outreach and Special Populations has partnered with the NIH Office of Research on Women’s Health (ORWH) to create this one-stop resource. (Official press release: http://www.nih.gov/news/health/mar2008/od-10.htm.)

The 2008 National Institutes of Health (NIH) Research Priorities for Women’s Health were used to identify overarching themes, specific health topics, and research initiatives in women’s health. Within each section of the Web site are topics with links to relevant and authoritative resources and research initiatives for women’s health.

Women's Health Resources from the NLM Web site can be found at: http://sis.nlm.nih.gov/outreach/womenshealthoverview.html

Women's Health Resources from the ORWH Web site can be found at: http://orwh.od.nih.gov/nat_lib_med.html

Medical Library Association recognizes NN/LM PNR members

Each year, MLA gives a variety of awards, grants, and scholarships to individuals to recognize and support the valuable contributions they have made to the health sciences librarianship profession. From research and instruction to outstanding service and leadership, MLA's professional recognition program supports and encourages the best and brightest in the field. Congratulations to these 2008 winners, our fellow network members!:

Sarah K. McCord, AHIP, Owen Science and Engineering Library, Washington State University/Pullman - Lucretia W. McClure Excellence in Education Award

Michelle Goodwin, Medical Library, Northwest Hospital & Medical Center/Seattle - Hospital Libraries Section/MLA Professional Development Grant

Read about MLA's awards, fellowships, grants and scholarships at http://www.mlanet.org/awards/awards_2008.html.

PHSKC info access project funded by AIDS Community Information Outreach Award

Congratulations to our friends at the HIV/AIDS Program of Public Health - Seattle King County (PHSKC), awarded one of only nine AIDS Community Information Outreach Awards given nationally! Note that the PHSKC Digital Library plays a part in this project; PHSKC Digital Library (http://www.metrokc.gov/health/library/) is a PNR member and Ann Madhavan is the librarian. Project description:

“Creating and Maintaining an Empowered HIV/AIDS Community through Information Access”

The HIV/AIDS Program of Public Health - Seattle King County (PHSKC) will improve access to HIV/AIDS information by patients, affected communities, their caregivers, persons at high risk for HIV infection, HIV prevention organizations, and the general public. The “Creating & Maintaining an Empowered HIV/AIDS Community through Information Access” project will accomplish the following goals: 1) Provide training and skills development on how to find and use accurate and reliable HIV/AIDS information to CBOs, public health staff, and people at risk or living with HIV/AIDS; 2) Develop a user-friendly guide to access HIV/AIDS journals found in the PHSKC Digital Library; 3) Utilize email listservs and the Internet to create and distribute HIV/AIDS information; 4) Provide technical assistance to local HIV/AIDS organization on information gathering and dissemination; and 5) Provide document access and delivery through the HIV/AIDS Resource Center & Library to public health and CBO staff. PHSKC - HIV/AIDS Program: http://www.metrokc.gov/health/apu

Read about other HIV/AIDS award projects: http://www.nlm.nih.gov/news/aisdprojs07.html
Learn more about NLM's HIV/AIDS Information Outreach: http://sis.nlm.nih.gov/outreach/outreachaids.html

For general grant information and health sciences funding opportunities, check out NN/LM's Grant Information Resources page at http://nnlm.gov/funding/grants.html, and PNR's Funding page at http://nnlm.gov/pnr/funding/.

American Indian and Alaska Native health care - New legislation and report findings

On February 26 the Senate passed the Indian Health Care Improvement Act to modernize the Indian health care delivery system. The legislation addresses issues such as care for veterans in rural areas, domestic violence, dental health, suicide, and long term/hospice care, and increases opportunities for American Indians and Alaska Natives to enter health professions. For more information, see:

http://murkowski.senate.gov/public/index.cfm?FuseAction=PressOffice.PressReleases&ContentRecord_id=66051212-b592-53c3-18ae-79c7e0cae65e&Region_id=&Issue_id=

http://seattlepi.nwsource.com/local/352846_healthcare27.html

The Urban Indian Health Institute/Seattle Indian Health Board has just released its report titled "Reported Health and Health-Influencing Behaviors Among Urban American Indians and Alaska Natives"; the report outlines the difficulties between these populations and the rest of the country in terms of access to health care, risk behaviors, threats to health, and health outcomes.

Read the report: http://www.uihi.org/wp-content/uploads/2008/03/health_health-influencing_behaviors_among_urban_indians.pdf

NativeWiki

Alison Aldrich, NN/LM PNR's Technology Outreach Coordinator says check out NativeWiki at http://www.nativewiki.org/Main_Page.

NativeWiki announces itself as a "free, open-to-the-public library of information about indigenous nations and peoples (past and present) of the world. We feature major sections on Nations and Peoples (http://www.nativewiki.org/Nations_and_Peoples) Documents and Materials (http://www.nativewiki.org/Documents_and_Materials), Geographic Regions (http://www.nativewiki.org/Geographic_Regions) and a Picture Gallery (http://www.nativewiki.org/Picture_Gallery) of selected images."

It is less than a year old, but it already has 800+ contributors and an impressive amount of content. However, there are no links yet under Health and Elder Resources (under Documents and Materials). Anyone can register and contribute...PNR network members with pertinent Web pages might want to consider linking to NativeWiki.

Unnatural Causes...is inequality making us sick?

Unnatural Causes is a four-hour documentary exploring America's racial and socioeconomic inequities in health. It airs in late March and April on PBS (check local listings).

Go to http://www.unnaturalcauses.org/ to read about the Public Engagement Campaign, watch a preview clip, and access materials and downloads.

New plan to expand primary health care access across America

On March 12 a Congressional staff briefing hosted by the National Association of Community Health Centers (NACHC) outlined the ACCESS for All America plan to bring primary health care services to 30 million people by the year 2015, addressing the needs of those in urban and rural communities lacking basic access to health care largely because of a growing lack of primary care doctors. Release of the ACCESS plan coincides with the 2008 NACHC Policy Issues Forum in Washington, DC which draws thousands of health center professionals from across the nation.

Among those delivering the Congressional briefing was Anita Monoian, CEO of Yakima Neighborhood Health Services, Yakima, WA (http://www.ynhs.org/index.html).

Read about the plan at NACHC's site, http://www.nachc.com/access-for-america.cfm.

ALA-APA celebrates National Library Workers Day and workplace wellness

ALA-APA, the organization for the advancement of library employees is celebrating National Library Workers Day (http://www.ala-apa.org/about/nlwd.html) with its Submit a Star/See the Stars feature. Library users, students, children, colleagues, faculty or management can let everyone know about stellar library staff or library Workplace Wellness programs by filling out a Submit a Star nomination form at http://www.ala-apa.org/about/nlwdstarsform.html. See the Stars at http://www.ala-apa.org/about/nlwdstars.html.

Ricin in the news

Are you fielding any questions regarding the reported incident of ricin poisoning in Las Vegas that has been in the news (http://www.newsweek.com/id/119641)? For information on ricin, visit the National Library of Medicine's Specialized Information Services (http://sis.nlm.nih.gov/) Enviro-Health Topic page on Chemical Warfare, http://sis.nlm.nih.gov/enviro/chemicalwarfare.html (see Featured Sites).

National Poison Prevention Week March 16-22

March 16-22 is National Poison Prevention Week. The MedlinePlus Health Topics page on Poisoning is a good place to start for information; it includes links to such awareness sheets as the Environmental Protection Agency's "Read the Label First" (http://www.epa.gov/opptintr/labeling/pubs/rtlf/home.pdf) and "In Case of Pesticide Poisonings" (http://www.epa.gov/pesticides/safety/incaseof.htm), also available in Spanish at http://www.epa.gov/pesticides/safety/spanish/incaseof.htm.

Poison Prevention.org offers poison awareness and prevention materials, most free via SASE, at http://www.poisonprevention.org/materials.htm. Also for Poison Prevention Week: American Academy of Pediatrics' "Poison Prevention and Treatment Tips" (http://www.aap.org/advocacy/releases/poisonpreventiontips.cfm), and "Health & Safety Tips" from the American Red Cross (http://www.redcross.org/services/hss/tips/poison.html).

Remember these NLM resources: Tox Town, addressing environmental health concerns and toxic chemicals where you live, work, and play (http://toxtown.nlm.nih.gov/), available in Spanish and including materials for teachers; ToxMystery, learning about chemical hazards for Grades K-6 (http://toxmystery.nlm.nih.gov/), also available in Spanish; TOXNET, the portal to databases on toxicology, hazardous chemicals, environmental health and toxic releases (http://toxnet.nlm.nih.gov/); and the Household Products Database (what's under your kitchen sink? - http://hpd.nlm.nih.gov/).

Some great regional resources:

2-1-1 Idaho/Mr. Yuk: http://www.idahocareline.org/eLibrary/Mr%20Yuk.html
Oregon Poison Center: http://www.ohsu.edu/poison/
Rocky Mountain Poison & Drug Center: http://www.rmpdc.org/
Washington Poison Center: http://www.wapc.org/

Even more brain awareness, and hot links for helmets

Thanks to PNR network member Vicki Croft for letting us know that Washington State University’s Program in Neuroscience celebrated Brain Awareness Week early on March 4 with hands-on activities to help kids understand the importance and function of the brain. As part of The Amazing Brain presentation, children judged brain models (covering topics like brain electrical currents, the blood brain barrier, neurons, hearing, taste, and memory) developed by undergraduate students in the Neurophysiology course. Learn more about this interesting program at http://www.vetmed.wsu.edu/depts-vcapp/BAW/.

Not only is March 10-16 Brain Awareness Week, March is Brain Injury Awareness Month (http://www.biausa.org/media.htm). Read the MedlinePlus Health Topics page on Head and Brain Injuries at http://www.nlm.nih.gov/medlineplus/headandbraininjuries.html, and check out these sites for helmet info:

What's geeky, dorky and round? Brain busters for kids who ride bikes: http://www.cpsc.gov/kids/bb.html
Lids on Kids: http://www.lidsonkids.org/home.asp
OHSU's helmets page, with helmet fitting instructions in English and Spanish: http://www.ohsu.edu/thinkfirst/helmets.htm
Bicycle helmet proper usage: http://www.nlm.nih.gov/medlineplus/ency/imagepages/19474.htm
Helmet use in snow sports: http://www.sportsmed.org/secure/reveal/admin/uploads/documents/ST%20Helmet%20Use%20in%20Snow%2008.pdf
WSU's "Every time...every ride" video for horseback riders: http://4h.wsu.edu/foundation/everytime.htm
Paraglide over Alaska, via helmet cam: http://www.youtube.com/watch?v=ZtBTqH8E1pg
ATV helmet cam, St. Anthony, Idaho: http://www.youtube.com/watch?v=_9_vcKAEPNI

MedlinePlus Magazine Winter 2008 issue available online

The latest issue of MedlinePlus Magazine, the quarterly guide for patients and their families, is now available online at http://www.nlm.nih.gov/medlineplus/magazine.html. Winter 2008 topics include:

Preventing and controlling diabetes and kidney disease
Healthy pregnancy
Best buy drugs
Emotions and health

NLM Technical Bulletin Jan-Feb 2008 issue

The January-February 2008 NLM Technical Bulletin is now complete at http://www.nlm.nih.gov:80/pubs/techbull/jf08/jf08_issue_cover.html.

Table of contents includes:

OLDMEDLINE Content Continues to Extend Back in Time
Funding Support Web Page Revised
PubMed Central: New Journals Participating and New Content Added
Carcinogenic Potency Database Now Accessible via TOXNET
Updated Training Materials Available
Skill Kit: NIH Manuscript Submission System - Get the Help You Need
PubMed Subject Subset Strategies Updated for 2008
NLM Resource Update - Special Populations: Emergency and Disaster Preparedness
NLM Resource Update - TOXMAP: New Health Data, Roads
New SNOMED CT Available

National Center for Biotechnology Information suspending courses

Due to current budget constraints, NCBI will be suspending its educational programs, including the Introduction to Molecular Biology Information Resources course described at http://www.ncbi.nlm.nih.gov/Class/MLACourse/index.html.

Although NCBI will offer two courses already scheduled for April, no additional courses will be offered. The courses on the dates and at the locations below are the last courses that will be scheduled.

April 2-4, 2008, New York University, New York, NY
April 14-16, 2008, Washington University, St. Louis, MO

Pick a link for National Nutrition Month (March):

Eat Right Montana
http://www.eatrightmontana.org/

American Cancer Society's virtual dietitian
http://www.cancer.org/docroot/subsite/greatamericans/content/EatRight_Get_Started.asp?loadId=eatingHabits

Your online personalized nutrition plan
http://www.mypyramid.gov/mypyramid/index.aspx

NIH dietary supplements site
http://ods.od.nih.gov/health_information/health_information.aspx

Nutrition education resources from the American Dietetic Association
http://www.eatright.org/cps/rde/xchg/ada/hs.xsl/NNM_2007_landing_14985_ENU_HTML.htm

Healthy schools...successful students
http://depts.washington.edu/waschool/csh/partners.html
Network member UW Center for Public Health Nutrition (http://depts.washington.edu/uwcphn/) received an award from NN/LM PNR to partner in this school nutrition program. For more information about funding from NN/LM PNR visit http://nnlm.gov/pnr/funding/.

Your free membership in NN/LM PNR opens the door to services such as resource sharing, outreach support, training, and funding opportunities.

For more about NN/LM PNR activities and what your Regional Medical Library can do for you, please visit our Web site: http://nnlm.gov/pnr/.

National Network of Libraries of Medicine Pacific Northwest Region
http://nnlm.gov/pnr/ 1-800-338-7657
Funded by National Library of Medicine (NLM), National Institutes of Health (NIH), Contract NO1-LM-6-3506

_______________________________________________
PNRNews mailing list
PNRNews@...
http://mailman1.u.washington.edu/mailman/listinfo/pnrnews

#8500

From: "Dianne Littwin" <dlittwin@...>
Date: Thu Mar 13, 2008 4:19 pm
Subject: RE: Special Projects/Contracts

littwin1938

Offline

Jennifer.pollak@lifewaysmco.com

Jennie,

We have not been able to come up with a specific formula for researching and inputting update for agencies and sites, as they vary so much. One agency may have one site, and one service or one service at several sites; or you may have an agency that has only one site, but 5 or 20 or 20 different services that need to be set up as separate service groups.

From more than 7 years of updating a database for a small I&R, I can tell you that our estimates, and actual time records, come to at least 1 hour per agency update, on average. This is for a db with 3,500 agencies, with 5,500 sites. It includes about 400 very large multi-service agencies, some with as many as 25+/- sites.

Our group narrative includes up to 24 different labels, although not all labels are used for each service.

I too would be interested in hearing about others research and input time estimates.

Dianne

Dianne Littwin

Director of Publications

Resources for Children with Special Needs, Inc.

116 East 16th Street/5th Floor

New York, NY 10003

Phone: 212 677-4650

FAX: 212 254-4070

Looking for Programs and Services for Children with Disabilities? Visit our Database on the Web™ at www.resourcesnycdatabase.org

-----Original Message-----
From: airsnetworker@yahoogroups.com [mailto:airsnetworker@yahoogroups.com] On Behalf Of Jennifer Pollak
Sent: Thursday, March 13, 2008 11:49 AM
To: airsnetworker@yahoogroups.com
Subject: [airsnetworker] Special Projects/Contracts

We are trying to figure a formula for costs for contracts when database time is involved. Has anyone participated in a contract or project which needed to calculate cost for time vs cost per call? In particular, is there a formula in calculating an estimated time it takes to add sites and service groups for records? We were thinking that could help be a judge if an agency had 3 sites and 6 service groups we could just add up an estimate of time it should take to work that record/project. Any ideas would be great!

Jennie Pollak, CRS

Resource Specialist

Central Michigan 2-1-1

1200 N West Ave :: Jackson, MI 49202

Toll-free (866) 561-2500

#8499

From: "Jennifer Pollak" <jennifer.pollak@...>
Date: Thu Mar 13, 2008 3:49 pm
Subject: Special Projects/Contracts

jopey31

Offline

Jennie Pollak, CRS

Resource Specialist

Central Michigan 2-1-1

1200 N West Ave :: Jackson, MI 49202

Toll-free (866) 561-2500

Jennifer.pollak@...

#8498

From: "211LC" <211LC@...>
Date: Wed Mar 12, 2008 5:24 pm
Subject: Call for workshops at LGBT Aging conference

the211lc

Offline

A long-time friend and colleague, Karen Taylor asked me to post the following request for presenters at an upcoming conference on lesbian, gay, bisexual, and transgender aging. Karen has been working in GLBT aging for many years and recently began working as the Director of Training and Advocacy for Services and Advocacy for GLBT Elders (SAGE). If you would like more information about the conference or are interested in learning about training opportunities with SAGE, please contact her at ktaylor@....

Regards,

Tom

Tom Page

211 Leadership Council

211LC@...

Work: 503-922-2411

Cell: 206-619-5711

Services and Advocacy for GLBT Elders (SAGE) is calling for proposals for its Fourth National Conference on LGBT Aging, entitled It’s About Time: LGBT Aging in a Changing World. The Conference, presented by AARP, will be held October 12-14, 2008 at the Marriott New York at the Brooklyn Bridge.

Goals of the Conference are to:

· Increase awareness of the diversity of LGBT people ages 50 and older for professionals and policymakers working in aging services, LGBT programs, HIV areas, and related fields.

· Provide concrete, tangible examples of replicable work that will build capacity in agencies providing or seeking to provide services to LGBT seniors.

· Provide an interactive and educational setting where experts share information with attendees on the latest issues, services, programs, policies, research and trends addressing the future of LGBT aging.

· Offer “skills-building” training for professionals seeking to begin or increase their capacity to provide services and programs that look to the future of LGBT aging in the United States.

· Offer “best practices” or “lessons learned” in the development of programs and services for underserved senior populations that have applicability to LGBT seniors.

Over the next quarter century, the number of seniors in America is projected to grow from 12% to 20%. Since 6-8% of these individuals are likely to be lesbian, gay, bisexual, and transgender (LGBT), by the year 2030 LGBT seniors age 65 and above are expected jump from 2.5 million to as many as 4.7 million. The current generation of LGBT seniors came of age during times when being open about one’s sexuality was a life-threatening act of extraordinary courage. As a result, their expectations often have been shaped by the necessity of “surviving” rather than the aspiration of “thriving.” The current generation of LGBT seniors differs from their heterosexual counterparts in profound ways:

« Twice as likely to live alone

« Half as likely to have life partners or significant others

« Half as likely to have no close relatives to call for help, and

« More than four times more likely to have no children to help them.

Are You Ready? The next generation of LGBT seniors, part of the “Boomer” generation, has decisively and proudly embraced their sexual orientation and gender identity. Collectively they will be a powerful and insistent force in combating the marginalization and invisibility that has historically plagued older members of the LGBT population. They will (and do) harbor high expectations about opportunities and fulfillment in their later years.

To date, no national mainstream aging service organization has paid sustained and meaningful attention to the needs of LGBT seniors. It’s About Time: LGBT Aging in a Changing World will offer you resources, information, tools, insights, and networking opportunities to effectively address what aging will look like in the 21^st century.

Over 75 sessions planned in the areas of service delivery, program development, health & wellness, spirituality and faith issues, policy shifts, cultural competency training, advocacy, current research trends, sexuality, access challenges, long term care, housing, and more.

Who should attend?

Professionals in aging service delivery, long term care, programming, case work, health, elder law, housing, policy, and advocacy;
Researchers in the fields of aging, HIV and other health concerns, and LGBT studies
Policymakers in offices for aging, retirement organizations, grantmaking programs and others affecting aging policy and service delivery
Professionals, board members and activists in LGBT agencies ready to address an aging participant population; and
others interested in LGBT aging

Completed application proposals need to be submitted by 5:00 p.m. EST on May 15, 2008 in hardcopy or electronic version to Karen Taylor, Director of Advocacy & Training, Services & Advocacy for GLBT Elders (SAGE), 305 Seventh Avenue, 6th Floor, New York, NY 10001, ktaylor@..., phone: (212) 741-2247.

#8497

From: "Diane Huff" <diane.huff@...>
Date: Wed Mar 12, 2008 1:24 pm
Subject: RE: AAAs and 2-1-1

jwhdelchica

Offline

Teri – In Florida each AAA district is different but in our 5 county area in eastern Florida, our 211 is the AAA contracted Elder HelpLine answering about 38,000 elder calls per year which is about 1/3 of our call volume. If you would like any additional details, please contact me.

Diane M. Huff

Director of Community Services

211 Palm Beach/Treasure Coast
PO Box 3588
Lantana, FL 33465
Phone: (561) 533-1061

FAX: (561) 547-8639

www.211palmbeach.org

www.211treasurecoast.org

- Call 211 for information, referral, crisis intervention, and community education 24 hours a day, 7 days a week.

-------------------------------------------------------------------------------------------------
CONFIDENTIALITY NOTICE: This E-Mail, including attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this communication in error, please do not distribute it. Please notify the sender by E-Mail at the address shown and delete the original message. Thank you.

From: Teri Perkins [mailto:tperkins@...]
Sent: Tuesday, March 11, 2008 11:37 AM
To: airsnetworker@yahoogroups.com; 2-1-1DISCUSSION-L@...
Subject: [airsnetworker] AAAs and 2-1-1

I work on the Nebraska Integrated Information & Referral project and am interested in finding out about how Area Agencies on Aging and 2-1-1 systems are working together in other states.

Please reply to <tperkins@nebraska.edu>.

Thank you,
Teri

Teri Perkins, Research Specialist
University of Nebraska Public Policy Center
215 Centennial Mall South, Suite 401
Lincoln NE 68588-0228

Tel: (402) 472-5620
Fax: (402) 472-5679
Web: http://www.ppc.nebraska.edu
email: tperkins@nebraska.edu

#8496

From: Teri Perkins <tperkins@...>
Date: Tue Mar 11, 2008 3:36 pm
Subject: AAAs and 2-1-1

rosie70tp

Offline

I work on the Nebraska Integrated Information & Referral project and am interested in finding out about how Area Agencies on Aging and 2-1-1 systems are working together in other states.

Please reply to <tperkins@...>.

Thank you,
Teri

Teri Perkins, Research Specialist
University of Nebraska Public Policy Center
215 Centennial Mall South, Suite 401
Lincoln NE 68588-0228

Tel: (402) 472-5620
Fax: (402) 472-5679
Web: http://www.ppc.nebraska.edu
email: tperkins@...

#8495

From: "Clive Jones" <clivemjones@...>
Date: Tue Mar 11, 2008 7:06 pm
Subject: Free Suicide Prevention Course Available

clivejns

Offline

Dear all,

There is a new online course "AIRS: Database Maintenance" available at www.cequick.com/airs

We now have 10 (!!!) online I&R training courses available:

AIRS: The Information and Referral Process
AIRS: Introduction to Taxonomy and Indexing
AIRS: Confidentiality
AIRS: Database Maintenance
AIRS: Serving People with Mental Health Issues
AIRS: Inclusions and Exclusions
AIRS: Disaster Preparation and Staff/Volunteer Management
AIRS: An Overview for Resource Specialists
AIRS: Working with Challenging Clients
AIRS: Introduction to I&R

However, in a recent survey, 64% of member agencies said that their staff had yet to try an online course ... for half of those, it was because they were too expensive and for the other half, it was because they were not aware that courses were available. AIRS online courses cost between $20 and $30. Some other courses cost as little as between $5 and $10.

And here is one valuable course that - for a limited time - is available for free ...

AIRS' online training partner, Essential Learning, is offering the course, Suicide Prevention, provided by Didi Hirsch Community Mental Health Center, free of charge through April 30. This course is available at www.cequick.com/airs and to AIRS/Essential Learning organizational customers. Course content discusses the prevalence and risk factors associated with suicide.

Many thanks,

Clive Jones

AIRS

(To access the Suicide Prevention course, go to www.cequick.com/airs and on the left hand bar, under Select an Accreditation, choose Generic Completion and then click the "Next" button. The courses will display in alphabetical order ...)

#8494

From: CLHUWIR@...
Date: Mon Mar 10, 2008 5:28 pm
Subject: DTV Materials Available on AIRS Web SIte

clhuwir2002

Offline

The following DTV materials are now available on the AIRS web site at

http://www.airs.org/aboutairs/about_dtv.asp The materials are in both English and Spanish and have been cobranded with the AIRS logo.

Charlene Hipes
Chief Operating Officer
Alliance of Information & Referral Systems
PO Box 33095, Portland, OR 97292
(503) 257-3537
Fax: (503) 251-8383
charlenehipes@...
www.airs.org

AIRS National Headquarters
11240 Waples Mill Road
Suite 200
Fairfax, Virginia 22030
(703) 218-AIRS (2477)
Fax: (703) 359-7562
info@...

It's Tax Time! Get tips, forms and advice on AOL Money Finance.

#8493

From: "Kim Hardison" <kim@...>
Date: Mon Mar 10, 2008 5:13 pm
Subject: RE: Abandoned calls, wait times

kim@...

Kathy -

We have an ACD now, but before that we discovered that there was some rudimentary reporting we could access tied in with our phone system itself. We found this out from the company that we purchased the phones from - we work with a separate company for our actual phone lines.

Hope this helps!

Kim Hardison, Director of Programs

LifeLine of Central Florida

-----Original Message-----
From: airsnetworker@yahoogroups.com [mailto:airsnetworker@yahoogroups.com]On Behalf Of The Help Center
Sent: Friday, March 07, 2008 6:18 PM
To: airsnetworker@yahoogroups.com
Subject: [airsnetworker] Abandoned calls, wait times

Are there any centers out there that do not use an automated
attendant? If so, how do you track call wait times, abandoned calls,
etc.
We are a rural center in Montana. We don't use an auto
attendant....we have a real person answering the phone within 2-3 ring
times.
We had great difficulty resolving this issue for our AIRS
certification b/c we cannot find a program that tracks ring times,
hold times, abandonded calls, on the phone unit itself, unless you are
using an auto attendant. Therefore, we've had to mannually/verbally
do surveys with callers.
Any ideas, suggestions would be greatly appreciated.
Kathy

#8492

From: "sanabria_f" <fsanabria@...>
Date: Sat Mar 8, 2008 3:02 am
Subject: Re: Abandoned calls, wait times

sanabria_f

Online Now

This Frank (Helpline Director) - Switchboard of Miami, Inc. (Miami, Fl.)
We have a telephone software program called TeleVantage that addresses
hold times, abandoned calls, etc.  It's a program offered through
Global Communications.  If you like, you can contact our IT Department,
Keith Thomas, Eddie Hernandez or myself at 305-358-1640.  We will be
more than happy to assist you.  Hope this helps.

--- In airsnetworker@yahoogroups.com, "The Help Center"
<helpcenter@...> wrote:
>
> Are there any centers out there that do not use an automated
> attendant?   If so, how do you track call wait times, abandoned calls,
> etc.
> We are a rural center in Montana.  We don't use an auto
> attendant....we have a real person answering the phone within 2-3 ring
> times.
> We had great difficulty resolving this issue for our AIRS
> certification b/c we cannot find a program that tracks ring times,
> hold times, abandonded calls, on the phone unit itself, unless you are
> using an auto attendant.  Therefore, we've had to mannually/verbally
> do surveys with callers.
> Any ideas, suggestions would be greatly appreciated.
> Kathy
>

#8491

From: "The Help Center" <helpcenter@...>
Date: Fri Mar 7, 2008 11:17 pm
Subject: Abandoned calls, wait times

hcbzn

Offline

Are there any centers out there that do not use an automated
attendant?   If so, how do you track call wait times, abandoned calls,
etc.
We are a rural center in Montana.  We don't use an auto
attendant....we have a real person answering the phone within 2-3 ring
times.
We had great difficulty resolving this issue for our AIRS
certification b/c we cannot find a program that tracks ring times,
hold times, abandonded calls, on the phone unit itself, unless you are
using an auto attendant.  Therefore, we've had to mannually/verbally
do surveys with callers.
Any ideas, suggestions would be greatly appreciated.
Kathy

#8490

From: "Tim Sylvia" <tsylvia@...>
Date: Fri Mar 7, 2008 9:50 pm
Subject: RE: AIRS Conference 2008 - Save $100 with Early Bird Registration

tsylvia@...

NONE of that matters now that I know there will be armadillo races. (The only people that go just want to see an armadillo crash).

A family joke of ours includes my mom miss-hearing 'Amaretto" as armadillo...Amaretto and OJ will forever be known as an 'Armadillo' in our circle. IF anyone wants to race a few of those with me, meet me in Houston in the hotel bar.

Tim

From: airsnetworker@yahoogroups.com [mailto:airsnetworker@yahoogroups.com] On Behalf Of Clive Jones
Sent: Friday, March 07, 2008 2:59 PM
To: 2-1-1DISCUSSION-L@...; airsnetworker@yahoogroups.com
Subject: [airsnetworker] AIRS Conference 2008 - Save $100 with Early Bird Registration

AND ... (in no order of cultural significance)

... The Houston Museum of Natural Science has a special exhibition of Leonardo da Vinci plus an IMAX film on the Galapagos

... the Houston Museum of Fine Arts has an exhibition on Pompeii

... the Houston Chamber Orchestra is jamming on some Shostakovich

... the TXRG Heartbreakers are hosting at the Houston Roller Derby

The Police are performing with Elvis Costello (shouldn't it be the other way around?)

Just register now to save $100 ... http://www.airs.org/events/events_conference.asp

On Fri, Mar 7, 2008 at 11:44 AM, Tim Sylvia <tsylvia@unitedwayvfc.org> wrote:

And the ASTROS have a home game series against the CUBS that week!

Tim

The National I&R Training and Education Conference takes place in Houston on May 18-21.

Check out the Conference registration brochure (particularly some very relevant Intensives) and find the registration form at:

http://www.airs.org/events/events_conference.asp

Remember that you can save $100 for registering before March 28th!!!

(and has anyone mentioned that the conference hotel is part of the Houston Galleria, the 5th largest shopping centre in North America ... Cheesecake Factory, anyone?)

#8489

From: "Clive Jones" <clivemjones@...>
Date: Fri Mar 7, 2008 7:59 pm
Subject: AIRS Conference 2008 - Save $100 with Early Bird Registration

clivejns

Offline

AND ... (in no order of cultural significance)

... The Houston Museum of Natural Science has a special exhibition of Leonardo da Vinci plus an IMAX film on the Galapagos

... the Houston Museum of Fine Arts has an exhibition on Pompeii

... the Houston Chamber Orchestra is jamming on some Shostakovich

... the TXRG Heartbreakers are hosting at the Houston Roller Derby

The Police are performing with Elvis Costello (shouldn't it be the other way around?)

Just register now to save $100 ... http://www.airs.org/events/events_conference.asp

On Fri, Mar 7, 2008 at 11:44 AM, Tim Sylvia <tsylvia@...> wrote:

And the ASTROS have a home game series against the CUBS that week!

Tim

The National I&R Training and Education Conference takes place in Houston on May 18-21.

Check out the Conference registration brochure (particularly some very relevant Intensives) and find the registration form at:

http://www.airs.org/events/events_conference.asp

Remember that you can save $100 for registering before March 28th!!!

(and has anyone mentioned that the conference hotel is part of the Houston Galleria, the 5th largest shopping centre in North America ... Cheesecake Factory, anyone?)

#8488

From: "Clive Jones" <clivemjones@...>
Date: Fri Mar 7, 2008 4:47 pm
Subject: AIRS Conference 2008

clivejns

Offline

http://www.airs.org/events/events_conference.asp

The National I&R Training and Education Conference takes place in Houston on May 18-21.

Check out the Conference registration brochure (particularly some very relevant Intensives) and find the registration form at:

Remember that you can save $100 for registering before March 28th!!!

(and has anyone mentioned that the conference hotel is part of the Houston Galleria, the 5th largest shopping centre in North America ... Cheesecake Factory, anyone?)

#8487

From: jplonski@...
Date: Wed Mar 5, 2008 8:39 pm
Subject: Re: Looking for someone to be on a panel about sexual predators for the AIRS Conference

jeplonski

Offline

Sharon,

From the for what it is worth dept. If you get stuck I could help with the panel....though I sort of am not happy with using the term predator. Anyway the issue is covered in my difficult caller piece so it is a piece of cake for me...or if Jamie wants I could pass on my materials to her...whatever your hearts desire

John Plonski
Database Coordinator
Covenant House International
5 Penn Plaza, Second Floor
New York, NY 10001-1810
jplonski@...
Voice: (212) 727-4040
Fax: (212) 727-4964
http://www.nineline.org

"Doner, Sharon" <sharon.doner@...>
Sent by: airsnetworker@yahoogroups.com

02/28/2008 05:46 PM

Please respond to
airsnetworker@yahoogroups.com

To	<airsnetworker@yahoogroups.com>
cc
Subject	[airsnetworker] Looking for someone to be on a panel about sexual predators for the AIRS Conference

Crisis Link in Northern Virginia is interested in doing this and wants to know if there is anyone out there who would like to be part of a panel.

Could you contact me or Crisis Link at 703-516-6777? Thank you.

Sharon Doner

Director, Jewish Information and Referral Service

301-230-7288 Direct

www.jirs.org

JIRS–community service of The Jewish Federation of Greater Washington–made possible through the generosity of the Carl M. Freeman Foundation.

#8486

From: "crisiscenter_iris" <MClark@...>
Date: Tue Mar 4, 2008 5:02 pm
Subject: 211 Director Job Opening, Walnut Creek, CA

crisiscenter...

Offline

The Contra Costa Crisis Center is the authorized 211 provider in Contra Costa County. 211 is the national, toll-free, three-digit phone number to call 24 hours a day for information about local health and social services. 211 also is the number people call after a disaster for information about response and recovery efforts, off-loading non-emergency calls from 911.

We're searching for an experienced program director to manage 211 in Contra Costa County. Responsibilities include:

Hiring, supervising, mentoring, and guiding a multilingual, multicultural team of information and referral specialists.
Creating and implementing a 211 training program consistent with national standards.
Developing goals and objectives for 211 locally.
Monitoring and ensuring the quality of service being provided to 211 callers.
Working with public and private agencies (including emergency service providers) to establish protocols for handling 211 calls and conduct followup to ensure that callers are receiving effective referrals.
Supervising ongoing maintenance of CORD (County Online Resource Database).
Marketing 211 in the community.
Interfacing effectively with staff and volunteers who answer 24-hour crisis lines.

Requirements

At least three years of managerial experience, preferably in a call center environment.
Demonstrated expertise in providing high-quality customer service cross culturally.
Exceptional written and verbal communication/presentation skills.
Knowledge of local health services, social services, and emergency services.
Desire to understand complex technical systems (phone and computer).
Ability to work flexible hours as needed.

Compensation

Salary is based on experience. Excellent benefits. Supportive, team-oriented environment where differences of ethnicity, culture, sexual orientation, gender, physical ability, and age are valued and appreciated.

Application Procedure

Send a cover letter and resume by email, mail, or fax to John Bateson, executive director, at johnb@..., fax: 925.939.1933, or P.O. Box 3364, Walnut Creek, CA 94598.

#8485

From: "Bill Ferguson" <BFerguson@...>
Date: Tue Mar 4, 2008 11:35 pm
Subject: Job opening: Bilingual Phone Line Resource Specialist

BFerguson@...

Eden I&R, located in the San Francisco Bay Area, is recruiting for a Bilingual Phone Line Resource Specialist. If you or someone you know might be interested in this position, please review the job description and send us your resume as soon as possible.

Eden I&R (Information and Referral) is a nonprofit social services agency whose 30 year mission has been “linking people and resources” by providing information about human services and affordable housing in Alameda County. This is accomplished through a variety of services and programs accessible to agencies and the general public, including 2-1-1 Alameda County. Eden I&R is committed to improving and impacting the lives of individuals in our community.

Position: Bilingual Phone Line Resource Specialist

Program Description: Eden I&R's 2-1-1 & Community Housing and Information Network (CHAIN) Program, an information and referral service for low-cost housing and services, provides assessment of need and social service information and referral services for callers 24 hours a day, 7 days a week.

Position Description: Under the direct supervision of the 2-1-1 & Community Programs Manager, the Phone Line Resource Specialist will answer clients' questions and concerns over the phone.

Duties Include:

· Assess callers' needs, provide appropriate referrals to housing and services, and advocate for callers in complex and emergency situations

· Provide thorough assessment and follow-up with each caller

· Locate and collect information on agencies and services that would be useful to callers; includes developing contacts at agencies for the purpose of networking and obtaining services and clients

· Assist with outreach to potential clients through preparation of materials such as newsletters, flyers and cards

· Perform other duties as determined by the Community Projects Coordinator

Position Requirements:

· At least one year of work experience in case management, advocacy or customer service positions, or a BA or equivalent work experience

· Excellent time management and organizational skills

· Bilingual in Spanish and English REQUIRED; excellent oral and written communication skills

· Ability to handle clients in crisis and deal with crisis management

· Good computer skills; familiarity with database programs desirable

· Ability to work flexible hours, including evenings and weekends

Compensation: $27,560 per year; benefits

Letter /Resume to: Human Resources Administrator

Eden I&R, Inc.

570 B Street

Hayward, CA 94541

Email: jobs@...

www.edenir.org

Eden I&R, Inc. is conveniently located one block from the Hayward BART station.

Equal Opportunity Employer

#8484

From: "TRACY GALWAY" <galwat@...>
Date: Mon Mar 3, 2008 2:56 pm
Subject: Anyone in/near Florence, SC?

tracygalway

Offline

Anyone in or near Florence, SC need a great employee? My intern of two years is graduating this month and moving to Florence, SC. She has two years of IRis database management and will have a degree in journalism/public relations. She's been outstanding and I hate to see her go, but someone else should snatch her up! Here's her online portfolio: http://prtifact.blogspot.com/2007/11/online-portfolio.html

Any interest or questions, let me know!

Tracy

Tracy Galway, BS, MPA
Community Relations Coordinator
Athens County Job & Family Services
184 N. Lancaster Street
Athens, Ohio 45701
office: (740) 797-2523 or 800-762-3775
fax (740) 797-2201
http://jfs.athenscountygovernment.com
blog: http://athensJFS.blogspot.com