EVERYTHING YOU NEED TO KNOW ABOUT THE AIRS NETWORKER Last Updated August 2007 -- changes since the August 2005 version Changed subscriber count : up to 800 ...
airsnetworker@yahoogr...
Jan 1, 2008 12:14 pm
8344
Our practice is to offer the direct number, then transfer the caller to the correct call center. Burlie Williams, CIRS Assistant Director, United Way 2-1-1 &...
Burlie Williams
burliew@...
Jan 2, 2008 2:39 pm
8345
Although privately we voice frustration when these things happen, the first consideration for me is the caller. We transfer the call to the correct call...
Suzanne Foubert
fFoubert@...
Jan 2, 2008 3:26 pm
8346
We have calls routed to our 2-1-1 call center on a regular basis; we have a verbal agreement with surrounding counties to transfer the calls, if it's a call...
Becky Scarlato
bscarlato@...
Jan 2, 2008 3:26 pm
8347
ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer 2-1-1 Santa Clara County Manager ABOUT US United Way Silicon Valley is committed to...
Eden I&R, located in the San Francisco Bay Area, is recruiting for a Development/Marketing Officer. The agency manages multiple programs that help link people...
Bill Ferguson
BFerguson@...
Jan 4, 2008 12:20 am
8349
Happy New Year, everyone! Hope you've all had the opportunity to relax and enjoy the holidays (no, that is not necessarily impossible) and that your new year...
Word just arrived from Brian Wagner of the Wisconsin Department of Health and Family Services that "The Wisconsin Public Service Commission approved 211...
Tom Page
tom.page@...
Jan 8, 2008 8:38 pm
8352
*Dear all,* * *The 2008 AIRS Conference is looking for presenters relating to any and all aspects of I&R. Workshops last 90 minutes and presentations can be...
This time *with* the Call for Papers attachment. Please forgive the double-posting! Nancy The National Human Services Data Consortium has announced its Spring ...
Nancy C Shank
nshank@...
Jan 9, 2008 4:48 pm
8354
Clive, I'd like to consider something like this, but am not sure what element to possibly pursue. Given all that you've seen, heard, and observed here, is...
Dear Colleagues, I'm very excited about this opportunity (see attached fact sheet) to support 2-1-1s in becoming more integrated with their local community's ...
I will be out of the office starting 01/09/2008 and will not return until 01/10/2008. I will respond to your message when I return. Please contact Brad...
Does anyone have a written policy or procedure regarding how to handle a serious caller complaint about a referral? By serious, I mean a complaint about a...
Hello, I am presently developing a similar written policy. I would also love to see anything that is already organizations are using. Thanks so much! ...
Woodcock, Becky
Becky.Woodcock@...
Jan 10, 2008 5:00 pm
8359
I was wondering if anyone would be willing to share with me any games or icebreakers they use for new staff during their I&R training. I searched the archive...
Dear all, We are looking for 3 new members to join the AIRS Training Committee. We would prefer people who are have designated training responsibilities within...
If anyone read my User Friendly column in the most recent AIRS Newsletter and tried to follow those instructions for setting a PC running Windows XP to shut...
Greetings! We are updating our 2-1-1 organizational chart and were wondering if anyone would be willing to share? We specifically would like to see the ...
Thanks so much to everyone who volunteered to be on the AIRS Training Committee .. we took the first 3 credentialed volunteers as promised. It is good to think...
I will be out of the office starting 01/15/2008 and will not return until 01/16/2008. I will respond to your message when I return. Please contact Brad...
My name is Cordelia Miller I am the Director of Emergency Services for the Red Cross of the Greater Lehigh Valley located in Bethlehem, Pa. Our I&R Program is...
LewisCa@...
Jan 15, 2008 9:17 pm
8367
Cordelia, Sounds like a workshop that would be of interest to many of us. I have attached the proposal form for presenters ... as not all Networker recipients...
If anyone on this listserv has information about services for the aging in the Central NY area (Herkimer) and could send me some referrals, I would appreciate...
The Area Agency on Aging for the Herkimer area can be reached at HERKIMER COUNTY OFFICE FOR THE AGING (NEW YORK) 109 Mary St., Suite 1101 Herkimer, NY...
There is nothing sexier than an I&R specialist who can present a workshop at an AIRS Conference! We would love your ideas for anything having to do with the...
Looking for the wisdom and experience of this group - especially those who use taxonomy. When you have a well known program that usually provides assistance...
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