EVERYTHING YOU NEED TO KNOW ABOUT THE AIRS NETWORKER Last Updated August 2007 -- changes since the August 2005 version Changed subscriber count : up to 800 ...
airsnetworker@yahoogr...
Oct 1, 2007 11:31 am
8195
Greetings from Fresno, CA! Attached you will find an announcement for the Central Valley Call Center in Fresno, CA. If any of your bilingual (English/Spanish)...
United Way of Volusia-Flagler Counties Tim Sylvia 2-1-1 Director 3747 W. Int'l Speedway Daytona Beach, FL 32124-1011 386-253-0563 Ext: 228 FAX 386-253-9517 ...
Tim Sylvia
tsylvia@...
Oct 8, 2007 4:10 pm
8197
Hi All, I need to see examples from 211's with statewide coverage that have mou's in place with their state's emergency management organization. We have an...
United Way of Volusia-Flagler Counties Tim Sylvia 2-1-1 Director 3747 W. Int'l Speedway Daytona Beach, FL 32124-1011 386-253-0563 Ext: 228 FAX 386-253-9517 ...
Tim Sylvia
tsylvia@...
Oct 9, 2007 4:01 pm
8199
From: NYSAIRSMembers@yahoogroups.com [mailto:NYSAIRSMembers@yahoogroups.com] On Behalf Of Betty Eberhardt Sent: Tuesday, October 09, 2007 3:38 PM To:...
Dear all, The AIRS Standards Committee is engaged in a line-by-line (well, OK, sometimes it feels like a letter-by-letter) review of the AIRS Standards as we...
Apologies for those vainly trying to contact: "Comments can either be sent directly to clivemjones@... or shared within the thread." I was being far too...
Dear all, I received a voicemail the other day from "Nancy" at an Air Force Family Support Center asking about the military track at the AIRS Conference. ...
(586)307-5991 From: airsnetworker@yahoogroups.com [mailto:airsnetworker@yahoogroups.com] On Behalf Of Clive Jones Sent: Thursday, October 11, 2007 2:28 PM To:...
Our 211 call center is considering iCarol software. I would like to hear feedback from anyone who has been using it longer than six months. We do I & R only....
kcghrc
kcghrc@...
Oct 11, 2007 8:06 pm
8206
Greetings from Fresno, CA! The director of the local Agency on Aging I&A and myself, local 2-1-1, came across a need that we were unsure of how to answer. See...
I'm trying to set up 211 service for all the cell phone providers in our area. We need cell phone users to be able to dial 211 in our county and get directed...
Bill Ferguson
BFerguson@...
Oct 15, 2007 5:20 pm
8208
I was our agency's liaison with the cell phone companies when we set up 211 service a couple of years ago. The issue of the pre-pay cards has never come up...
Hi Everyone, I am assigned with the task of developing goals and objectives for our 2-1-1 call center and am having a hard time thinking of new goals that we...
Dear all, One of those *"wouldn't it be a good idea if"* items that has been floating around for a few years, is the idea of a single method of reporting ...
I am not an I&R practitioner so I'll let others comment on the appropriateness or otherwise of these draft reporting categories. Just to say congratulations...
Deborah Woods
deborahwoods@...
Oct 17, 2007 11:15 pm
8212
How do we access the draft? it was not attached to the message. ... floating ... I&R ... this ... categorizing ... naturally, ... properly ... to try ... ...
Clive-- I think the committee has done a magnificent job setting up the system, but that there's been a hiccup in presenting the it to the list. (And I hope...
Dick, Good catch on the misleading placement of the word "Exclusion"! I would probably prefer not to move Research solely on the basis (as you suggest) of its...
Hi all, We include some private providers in our database because of one of our specialized lines. Recently someone called alleging that she experienced...
Good morning! Considering the seriousness of this allegation, I believe that you have to take some sort of action, but to what extent? Since no one has the ...
Clive, Great work on everyone's part of course. Having been on the fringe of a previous effort, I know there are awful challenges, and even understanding what...
John, Thanks for running a sample (I think a few more agencies should do so to find out what is working and what doesn't ... !) At a national level, I don't...
You've taken on a huge task and I appreciate how much work it is to put it together and make it meaningful. So much of identifying the call issue is to answer...
Maggie, The YZ never occured to us, although it is a neat idea. However as there are 97 of them, I imagine that you still have had to consolidate some of them ...
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