EVERYTHING YOU NEED TO KNOW ABOUT THE AIRS NETWORKER Last Updated August 2005 -- changes since the February 2004 version Updated the number of participants to...
airsnetworker@yahoogr...
Jul 1, 2007 11:26 am
8011
Dear Colleagues, Attached once again you will find the 211 Specialist announcement, Please forward to any interested parties. Thank you, James V. Matyas, CIRS ...
Good morning, One of the great concerns before and during a disaster is determining how we are going to help persons who have special needs, IE Oxygen ...
Dear AIRS network: With budget cuts on the horizon, one element under consideration is the ratio of personnel based on call volume and grade of service. My ...
Rita Icenogle
rita@...
Jul 9, 2007 2:52 pm
8015
First, ouch. I am making some assumptions on the options available to you, but here is the documentation that I would gather for management to use in their ...
No, you're correct. Unless I am missing something, my reading of the Aging in Place program is a certification program for builders and similar entities to...
You might also think about trying to use "Universal Design Home Construction" as one of the descriptors - well, actually, the preferred term is Accessible Home...
Networker, We are currently considering new ways in which we can track calls for which advocacy was provided as well as crisis calls which involve suicide,...
Nathan - I'm not a lawyer, nor do I play one on TV ;-) However, from my understanding of HIPAA, you may not have to worry about it. You may not be a covered...
If you search the archives for the Networker (http://groups.yahoo.com/group/airsnetworker <http://groups.yahoo.com/group/airsnetworker> ) you'll see that this...
FYI to Experienced Call Center Directors: At the request of an executive recruiting firm, I am forwarding out information about a Call Center Director...
Hi I am interested in learning if anyone has had any experience with pursuing legal action against a chronic caller. For example, the type of caller that...
Another suggestion: hospitals usually have a designated "HIPPA" officer that is well trained and may be a resource for your questions. Tracy Galway, BS, MPA ...
We use Service Point. This software has HIPAA compliance security all throughout. It allows for Release of Information so that information can be shared if...
I will be out of the office starting 07/13/2007 and will not return until 07/19/2007. I will respond to your message when I return. Please contact Joyce...
Hi all! I am wondering what others use to determine the value of their database. We currently sell a portion of our database (which includes quarterly updates)...
We are also beginning to license or sell subscriptions to our database and would like this information. For the libraries, we came up with a formula for...
Dear Friends: Community Action is seeking an accomplished, confident, and enthusiastic professional to serve as its Director of Development and Community...
I am looking for a short training manual that centers would use to train volunteers and/or temporary staffing that would be answering the phone in the event of...
Hello from Central Illinois, I'm currently revising a client satisfaction survey that we conduct on our phones. The survey is conducted at the end of a call...
Eden I&R, located in the San Francisco Bay Area, is recruiting for two positions; a Phone Line Resource Specialist and a Bookkeeper, part-time. The agency...
Bill Ferguson
BFerguson@...
Jul 20, 2007 6:32 pm
8034
FYI for those of you working with this population, or with persons affected by sexual abuse. Please forward as appropriate Cathleen From: Grant Brenner...
I will be out of the office starting 07/24/2007 and will not return until 07/26/2007. I will respond to your message when I return. Please contact Joyce...
Hello All, If anyone is selling subscriptions or licensing their databases to governmental agencies or large private agencies, would you be willing to share...
Hi all, We are in the process of decorating our new 211 call center and would like to ask for 211 posters representative of your areas. I have met many of you...
Dear Jim: The only posters we have so far are the exact same ones that Contra Costa got from a grant a couple of years ago. I will assume that this wouldn't...
Barbara Bernstein
BBernstein@...
Jul 27, 2007 4:37 pm
8039
Sorry about the last mass email. Mistake! Barbara Bernstein, Executive Director Eden I&R, Inc., 570 B Street, Hayward, CA 94541 Voice:...
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