EVERYTHING YOU NEED TO KNOW ABOUT THE AIRS NETWORKER Last Updated August 2005 -- changes since the February 2004 version Updated the number of participants to...
airsnetworker@yahoogr...
Feb 1, 2007 6:29 pm
7674
Hello everyone, I'm researching the average wage for Resource Coordinators (managers) for Information and Referral Call Centers - the person who is responsible...
Linda Ekblad
lindae@...
Feb 1, 2007 7:57 pm
7675
I would be very interested in this information also. Hope Santonocito Deputy Executive Director Central Referral Service, Inc. (716) 851-5419 (716) 851-5414...
I am interested in receiving this information on salary range for Resource Mangers as well. Tara Sullivan-Hames Resource & Database Coordinator Butte County...
I would assume most of us involved in the AIRS/I&R community are very interested in learning the spectrum of wage scales throughout the United States. If I...
Hi all, I did a brief survey addressing this in November, and have just now gone to this listserve's Files section and uploaded it. It's called "National...
I am interested in hearing what the average length of time is for que calls holding; what's reasonable, are there standards, etc. Thanks...
anne.santora
anne.santora@...
Feb 2, 2007 5:16 pm
7682
United Way Silicon Valley, in San Jose, CA, has the following 2-1-1 position opening: ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY We are an Equal Opportunity...
I have seen many promotion/marketing plans from 2-1-1's. Does anyone out there have any data or educated guesses about what is most effective in generating...
Robert, Sounds like a good idea, I imagine that there are also quite a few geographic influences as well. We can look to making it an annual event in order to...
Clive, More than happy to help. Joe Robert J. Dildine, MS PCC Chief Executive Officer First Call For Help, Inc. 600 Freedom Drive Napoleon, OH 43545 ...
Dear all, This draft of the AIRS Style Guide is being made available to the I&R field for comment over the next few weeks. (If the previous sentence results in...
I'm wondering if other centers could share how often they listen in with I & R Specialists to ensure service delivery meets required standards? After the core...
There are quite a few listed on the AIRS I&R Toolkit at www.airsirtoolkit.org ... check under Agency Accreditation and then Service Delivery ... Clive Jones ...
Anne and Ellen, The Standards state that "during hours of operation, the I&R service shall provide timely access to an I&R specialist and shall have a written...
Faed Hendry
fhendry@...
Feb 8, 2007 2:19 pm
7693
The Washington Information Network 2-1-1 (WIN 211) seeks an Executive Director to lead and direct all aspects of the organization. WIN 211 has created a...
Our supervisor monitors and scores 2 agent calls per week. The agent then has a 1-1 with the supervisor to review the monitored calls and other items such as...
Applications are now being accepted for the position of Resource Department Manager at 211info, located in Portland, Oregon. This AIRS Accredited call center...
Dear all, Just to remind everyone that AIRS has reached a new agreement with Tele-Interpreters for live telephone language translation for 2-1-1 services. For...
As you know, there are thousands of payphones vendors throughout the county and it is very difficult for 2-1-1s to engage all of them to make them aware of...
Hey Clive, You mentioned a time change below but what is the date? Please note change in event time. It will now be held at 9:30AM in the U.S. Capitol...
Kim Vorias
kvorias@...
Feb 13, 2007 7:13 pm
7700
Posted with permission on behalf of El Cabrel Lee: Here's an update regarding the tornadoes that touched down in Orleans and Jefferson parishes early this...
Kim, Sorry -- it was "hidden" on top left hand side "Tuesday, February 13, 2007 " ... so it has come and gone but apparently went very very well ... something...
I am looking for anyone who might have an agreement with their 911 service and their environment control services. We have been to consider entering into an...
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