EVERYTHING YOU NEED TO KNOW ABOUT THE AIRS NETWORKER Last Updated August 2005 -- changes since the February 2004 version Updated the number of participants to...
airsnetworker@yahoogr...
Jul 2, 2006 3:02 am
7098
Please remove me from the airsnetworker ... From: airsnetworker@yahoogroups.com [mailto:airsnetworker@yahoogroups.com] Sent: Saturday, July 01, 2006 11:03 PM ...
peter bishop
peterbishop@...
Jul 2, 2006 4:07 pm
7099
I am compiling information on models of effective working relationships and MOUs or MOAs between 2-1-1 and Workforce Development programs. Please email me...
Whoops... I made a mistake - the CD was only available at the conference. Sorry. United Way Teresa - give me a call or email me. Sharon Doner Director, Jewish...
To all supporters of 2-1-1 in Washington State: United Way of America is seeing a very positive response to its campaign to show Congress the national support...
Tom Page
tompage@...
Jul 5, 2006 4:55 pm
7103
Bridget, I assume you have seen these. Did FIRSTLINK sign on? If not, if appropriate, perhaps you could, as it would look better coming from you. Mark ... ...
I did not get started in time to attend the conference. Do you know does the ABC Book of I and R would it be helpful? I am just trying to find out what would...
I am interested in purchasing the CD of the conference presentations and would like to find out how to go about it, Thanks, Jeanne Carroll Jeanne Carroll ...
Hi Teresa, There are three pieces of material I ask our staff to study as they prepare for the test. Two are free: 1) The AIRS Standards for Professional...
We are looking to update our policy manual and need to include follow-up procedures for suicide calls. Does anybody have any already in place that they would...
Hi. How does one go about receiving a copy of the ABC's? We are members of AIRS. Kevin Manning Systems Support Human Services Information and Referral Program ...
Go to http://www.airs.org/pub/pub_publications.asp to see the prices, as they vary with the type of membership that you have. Click on the order form to place...
I am sorry if I am late in responding to this, and if someone has all ready responded, please feel free to delete this. The CD of conference presentations was...
Hi - Would someone mind sharing information regarding the following call presentation settings? I am trying to determine if we are close to industry standard. ...
Our wrap time is 8 seconds. Gary Lever The Medical Foundation Information and Referral Services 95 Berkeley Street Boston, MA 02116 617-279-2240 x 302 ...
Dear all, In May, an online survey was distributed to AIRS members to gain some insight into their needs and priorities. 247 responses were submitted --...
At our call center, if an available agent doesn't answer within 4 rings, he or she is logged out and the call returns to the queue. Our break or wrap time is...
I believe Basic I&R Using the Taxonomy Preparation for Certification Sharon Doner Director, Jewish Information and Referral Service 301-230-7288 Direct ...
We would like to have a basic introduction to I and R that we could have all new employees and volunteers sit down and go through on their first day, as phase...
Adrienne, Thanks for the responses ... in addition to including your ideas in the report that will go to the Training Committee, I will try and answer a couple...
Good rainy day afternoon to all, I would like to see the following types of trainings: 1. Basic phone etiquette (you have to start somewhere) 2. Effective...
Our call center uses the same the United Way's 2-1-1 of WNC. Mark Lewis I&R Program Manager Community Information & Referral Phoenix, Arizona ... From:...
Mark Lewis
mark@...
Jul 14, 2006 8:54 pm
7123
As our I&R prepares to go 2-1-1, I am searching for an existing 2-1-1 that is interested in providing night and weekend services during our first year (perhaps...
Rita Icenogle
rita@...
Jul 14, 2006 9:03 pm
7124
Each one has the state name on a tab. It seems such a shame to throw them away. Any one have a need for them? I will gladly mail them to you. Sharon Doner ...
Hi All - We are in the process of writing an advocacy policy for our agency. Would anybody be willing to share theirs? You can email me directly at ...
Call Center Manager Immediate opening for full-time Call Center Manager. Responsible for managing day to day operations of 24-hour call center. Position...
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