EVERYTHING YOU NEED TO KNOW ABOUT THE AIRS NETWORKER Last Updated December 2003 -- changes since December 2003 version * Updated the number of participants to...
airsnetworker@yahoogr...
May 2, 2005 2:18 am
5968
Susie-- I shared this with Candace King of the DuPage Federation who responded to me as follows: There are two thoughts I'd share regarding this issue. One, is...
Mari Franklin
mfranklin@...
May 2, 2005 4:58 pm
5969
Hello AIRS Group: We have a website and on that website we offer the capability to download several information sheets on aging issues, as well as our...
Jan Libke
jlibke@...
May 3, 2005 3:36 pm
5970
Hello All I work for a 211 / crisis center in Louisville Kentucky and we use IRIS 3.0 as our database. We are looking to update our list of Keywords that we...
kja707@...
Jashby@...
May 3, 2005 4:07 pm
5971
I would also like a sample list of keywords. Please email to astevens@.... Thanks! April Stevens Database Resource Specialist ND 2-1-1 HELPLINE Bismarck,...
Is there a way to email the keyword list directly out of IRis (3.0)? If someone can give me instructions, I'd be happy to share... Joy Duperault, Information &...
Good afternoon all! Would you be willing to share a copy of your agency's start up as well as operating budgets for your 211 Call Center. We are a small...
jcutter1965@...
May 4, 2005 5:50 pm
5974
Dear All, Is there decent training for 211 staff on the topic of brain injury? Geoff...
YES! contact your states Brain Injury office. The national site has the listings of state offices. The url is: http://www.biausa.org/Pages/splash.html State...
The Texas Traumatic Brain Injury has developed a training module specific for I&R Specialist. They will be presenting a portion of that training at the AIRS...
Wick, Beth
Beth.Wick@...
May 4, 2005 6:10 pm
5977
Here are the TENATIVE ESTIMATES for start-up and operations for 2-1-1 in Montana. It is based on 4 regional call centers. One of them will be 24/7 and the...
... May I also have a copy of keywords - I am still using IRIS 2.0 -- From: April Stevens Sent: 5/3/2005 1:45:11 PM To: airsnetworker@yahoogroups.com Subject:...
rccccinfo@...
May 4, 2005 8:11 pm
5980
As a reminder, attachments are automatically deleted from the Networker as an anti-virus protection measure. Individuals interested in this information can...
Hi, I would appreciate hearing from folks about what percentage of your follow up calls actually connect with the caller. Any suggestions for improving the...
Me too. Thanks. Jan ... Jan Leibovitz Alloy Vice President of Resource Management FIRSTLINK 195 North Grant Avenue Columbus, Ohio 43215 www.firstlink.org (614)...
Does anyone whose web site is up and running have a "search tip" section on it. I need to add a page of search tips, and need some tips and ideas on how to...
I was surprised by the interest in keywords! Don't know if this is of any help, but here is a copy of the email I sent directly to Jill. It is very IRis 3.0...
Gary, We follow up with 10% of our callers. Of those, we are actually connecting with approximately 70% on a monthly basis. We make three attempts to contact...
Hello, all - I'm also surprised at the interest in a keyword system. Isn't the AIRS Taxonomy the recognized national standard for information and referral ...
Linda Ross
rtm_designs@...
May 6, 2005 3:56 pm
5989
The simple answer, Linda.... Taxo is the one answer for I&R professionals, but difficult to use for Joe Public. ... Hello, all - I'm also surprised at the...
To make the AIRS Taxonomy easier to use by Joe/Josephine Public, North Light developed the People's Guide to Services in 1998. Our intention was to develop a...
Wendy
deutelbaum@...
May 6, 2005 5:44 pm
5991
Jimi-- That's what all the USE references are for--to help Joe Public (and our own phone workers) readily identify and search by alternative terms. EXAMPLE:...
Hello Everyone, Does AIRS have standards in place for Disaster Plans? Our goal is to base our operations manual off of the AIRS Standards for Professional...
Category systems are a wonderful gateway to the Taxonomy (many software packages incorporate something like that), but they are not a replacement for it....
I also would like this information, please. Thanks in advance, Angela C. Chacon Community Service Coordinator / 211 Director Center for Siouxland 715 Douglas...
Hi everyone, If you would like to send me your keyword lists, I will make sure they are included in the Taxonomy as use references. Georgia [Non-text portions...