Having problems with message search?
We have been using the Language Line
service (through a city-wide contract – we are a city agency) since the
beginning of this year. We have been very pleased with the service.
It’s quick, easy for staff and very cost-effective. While using a
telephone translation service does not substitute for having
multi-lingual, culturally competent staff, it is a step in the right direction
and enables our agency to provide needed services to our limited-English
customers.
FYI – Language Line recently merged
with the AIRS-contracted agency, Tele-Interpreters, and that has resulted in a
decrease in the AIRS-contracted per minute rate. See the AIRS link for
more information.
Audrey J. May
Public Services Supervisor
LINC/2-1-1
Telephone 901-415-2718
FAX 901-323-7206
Email maya@...
From:
Sent: Tuesday, June 30, 2009 5:29
PM
To:
Subject: Re: [airsnetworker]
Language Lines/Interpreter Services
Joyce,
One option is that AIRS has some preferred rates from Language
Line/Teleinterprete
Many thanks
Clive Jones
AIRS
On Tue, Jun 30, 2009 at 2:51 PM, Joyce Easley <jeasley@nso-
Hello everyone,
I am interested in learning what Language Lines/
Interpreter Services you use for your call centers. Also, if possible,
please share any related service agreements. Thank you.
Joyce
Joyce Easley
Neighborhood Service Organization
ETS/SPC Interim Unit Director
Office: 313 961-1060
Fax: 313 963-3108
Email: jeasley@nso-
NSO DISCLAIMER
This message contains confidential information and is intended only for the
individual(s) named. If you are not the named addressee you should not
disseminate, distribute or copy this e-mail. Please notify the sender
immediately by e-mail if you have received this e-mail by mistake and delete
this e-mail from your system. E-mail transmission cannot be guaranteed to be
secure or error-free as information could be intercepted, corrupted, lost,
destroyed, arrive late or incomplete, or contain viruses. The sender therefore
does not accept liability for any errors or omissions in the contents of this
message, which arise as a result of e-mail transmission. If verification is
required please request a hard-copy version. Neighborhood Service Organization,
Offline 
Send Email