The Rappahannock Council Against Sexual Assault
PO Box 1276, Fredericksburg, VA 22401, ph: 540-371-1666, fax: 540-371-
9803, admin@...

On-Call Crisis Advocate
Job Description

Bi-lingual in Spanish/English needed

Summary of Duties

The On-Call Crisis Advocate provides immediate crisis response
advocacy services to survivors of sexual assault and their loved ones
as part of the agency's 24-hour hotline and hospital accompaniment
services. She or he is also responsible for providing support and
information to RCASA Victim Advocate Volunteers when on duty.

Responsibilities

• On-Call shifts – Signs up for a set number of shifts that may
be day, evening and/or weekends as determined by funding and needs.
Responsibilities include communicating with on-call volunteers and
Answering Service, taking special/sensitive hotline calls, and
providing medical accompaniment (hospital calls) when needed.
• Crisis intervention – provides advocacy and emotional
support, gives information and is a referral resource for survivors,
families and other individuals involved in the case.
• Provides follow-up emotional support, information and
referral services for clients as requested.
• Follows all agency policies and procedures – maintains strict
confidentiality regarding client information, honors the agency Code
of Professional Ethics for Victim Advocates.
• Sustains knowledge of agency programs and services, as well
as area referral resources.
• Paperwork – Fills out and digitally enters all appropriate VA
Data forms for all hotline, and face-to-face contacts.
• Attendance at Meetings – Is an active participant in
scheduled supervision meetings and staff meetings. Provides staff
support at agency events as requested by the Executive Director.
• Other duties as assigned.

Qualifications

• Ability to work comfortably and successfully with a wide
variety of clients and allied professionals.
• Ability to remain calm and non-judgmental, to act both
independently and as part of a team.
• Advanced knowledge of sexual violence issues.
• Graduate of RCASA's 30-hour advocate skill building training.
• Excellent oral & written communication skills.
• Demonstrated ability to handle crisis calls.

Supervision

Reports to and receives supervision from the Clinical Services
Director.

Hours

As scheduled. The On Call Crisis Advocate is expected to establish a
core weekly schedule and to adhere to this schedule as closely as
possible.