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Patients v. Clients   Message List  
Reply | Forward Message #211 of 235 |
Re: [NDPhilosophy] Patients v. Clients

> At any rate, I am more apt to call
> my tribe "clients" and leave the term "patients" and the whole
> experience associated with the title to the allopaths. What do y'all
> think?
>

I introduce myself to every new patient as "Greg," and in my email
correspondences (of which I have dozens each week) I sign off as
Greg. I used to use "Dr. Nigh," but I just never felt comfortable
with it. Many wear that title well. I don't.

I have found it interesting how people respond to that. I've had a
few who told me that they knew immediately that I was going to be
their doctor since I didn't use my title but just my name. There are
many who continue to refer to me as Dr. Nigh, though I never refer to
myself that way. Some go for Dr. Greg.

I say all this because I think it points out differences in how
people see our relationship in the office. Some are used to the more
traditional doctor/patient relationship, so use Dr. Nigh to maintain
that in their mind. Others realize that the health care they are
experiencing in our office is not in the model of any traditional
doctor/patient relationship, and so I think are happy to step outside
of that with me and speak without the formalities.

I'm *not* suggesting that those who use the Dr. title are simply
reinforcing a traditional/conventional model of health care. Dr. Zeff
will always be Dr. Zeff in my mind, and that obviously has nothing to
do with his being conventional.

I have several different kinds of relationships with the people who
come into my office. I typically see people weekly, and sometimes
that is for a year or more. By that point, someone is clearly a
friend, and I talk to them as such and they to me the same. For other
people, they're in less often, or for only a few weeks or a few
months, or they're just a different personality type and we haven't
talked about life and meaning and favorite movies and their
existential angst and why tom waits is the best songwriter ever.

I often give brief anecdotes about other cases with people, and I
will always make reference to "another patient of mine that I saw
recently..." I don't think of it as anything pejorative. Ultimately,
I want people to learn a new definition of what it means to be a
patient, I want them to have a different expectation from any doctors
they see after me, and I want them to use their experience with me
and my clinic as the standard to which others are compared.

That was about as roundabout as I could be in responding to your
question.

Regards,

Greg




Sat Nov 17, 2007 10:52 pm

gnigh
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Message #211 of 235 |
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From Webster... Client: a person who engages the professional advice or services of another. Patient: one who calmly tolerates and endures delays, confusion,...
wfranklin_4
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Nov 17, 2007
7:17 pm

I choose to call those who seek my medical counsel "participants". Warm wishes, Shalini wfranklin_4 <wfranklin_4@...> wrote: From Webster... Client: a...
Shalini Kapoor
kapoor_shalini
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Nov 17, 2007
8:56 pm

... I introduce myself to every new patient as "Greg," and in my email correspondences (of which I have dozens each week) I sign off as Greg. I used to use...
Greg Nigh(2)
gnigh
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Nov 17, 2007
10:52 pm

I've been considering this question as a new grad starting to put my practice together. I, too, am uncomfortable with the 'patient' word. It seems to me that...
Kim Palka
mkpalka
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Nov 18, 2007
11:00 pm

Wow... Kim I really love your intension's. I might borrow that phrase- if it's ok with you. I have always had that intension and I've even verbalized it to my...
wasabileila
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Nov 19, 2007
10:48 pm

Hello, all, I don't think we can rely solely on semantics to define if we have or haven't established a partnership with our patients. In my private practice...
Mona Morstein
mmderdekea
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Nov 19, 2007
3:30 pm

dear all, I've been following this conversation and enjoying it very much. Thanks to everyone for contributing important bits and pieces. What struck me...
George.L.Gonzales.01@...
glg242
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Nov 26, 2007
1:24 am
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