MT India Newsletter - http://www.MTIndia.org/
Oct 11, 2008
********************************************************
Reactions to the MT Study
********************************************************
ADVERTISEMENT:
****************
Lakesystems is a well reputed B'lore based company, into its 9th
year of successful operations. The company's Nashik endeavor has
been a huge success and is poised for further expansion this year.
With a rapidly growing client base spread across North America and
Australia, we are now embarking on an aggressive growth plan with
the intent of doubling our production capacity. We are looking to
recruit highly motivated and ambitious individuals in the following
capacities :
Proofers : Min proofing exp of 2yrs.
Medical Transcriptionists : Both In-house and Home based,
experienced and freshers welcome.
Calling allof you who have growth and prosperity foremost on your
minds..
Contact :
Lake Systems Pvt Ltd.
#159, Sarjapura Road.
Koramangala 1st Block.
B'lore-34
Email : recruitment@...
Phone : 41313724, 25523946, 2553653
********************************************************
Dear Friends,
Here are some interesting excerpts from the article in "ADVANCE" -
Reactions to the MT Study
By Lynn Jusinski :
Quality:
<Gary David, PhD, associate professor of sociology at Bentley
College, Waltham, MA, ,after realizing no formal academic research
had ever been done on the medical transcription industry, himself
and two Bentley colleagues, Donald Chand, PhD, professor of
information and process management, and Angela Garcia, PhD,
associate professor of sociology, set out to do an in-depth study
of the industry.>
<Nearly half of MTs reported that they see how flagged errors are
resolved only rarely or never. Also, the survey showed that 59
percent of MTs transcribe for multiple physicians at multiple
hospitals and/or clinics. Dr. David's view is that if an MT isn't
told how a flagging issue was resolved, he or she may not know how
to resolve a similar issue in the future, which can affect quality.
Likewise, Dr. David noted, if an MT is transcribing for many
accounts, he or she might not be able to develop an ear for
physicians.>
Shortage:
<The work force is on the older side77 percent of respondents are
older than 40. Dr. David commented that because there are no solid
numbers on the actual number of MTs working, there's no way to
determine if there is definitely a shortage.>
<Kathy Eberle, who works in QA, referred to the shortage as simply
a shortage of qualified MTs, rather than of all MTs. She's noticing
that many good MTs are leaving not just their positions, but the
industry, and they're going back to school to start different
careers. "With quality MTs, we're truly lacking at the moment,"
Eberle added.>
Salary:
<One certainty in the MT industry is that wages aren't heading
upward. In the survey, MTs reported varied personal incomes, with
the majority, 72 percent, bringing home $10,000 to $50,000
annually.>
<Dr. David called the industry "one of the only places where the
laws of supply and demand don't work." There may be fewer
transcriptionists and there's a greater demand for transcription
services. "[That] should mean that [MTs] get paid more, but their
pay doesn't increaseif anything it goes down or stagnatesand so
part of it is linked to how there's just no perceived value in what
it is they do," he explained.>
Offshoring:
<Chris Hopkins, COO, Landmark Transcription, hopes the study
highlights the fact that offshoring labor is doing what he called a
"disservice to the industry." "I think if people focus on providing
a livable wage to the transcriptionists with a reasonable package
of benefits and a decent schedule, the labor pool will become
deeper and broader because more people will start to come into the
industry," he explained.>
Read more about the Reactions to the MT Study:
http://health-information.advanceweb.com/Editorial/Search/AViewer.aspx?AN=HI_08a\
ug25_hip20.html&AD=08-25-2008
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ amit.chatterjee <at> mtindia.org
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) CBaySystems in transcription services deal with Medquist
CBaySystems Holdings Ltd. said its wholly-owned company CBay
Systems & Services Inc. has entered into an agreement with MedQuist
Inc., to outsource certain medical transcription services to
CBaySystems production centres. CBaySystems recently acquired a
69.5 percent stake MedQuist, one of the world's largest medical
transcription service organizations.
http://www.hemscott.com/news/static/tfn/item.do?newsId=67010082546570
2) Spheris inks deal with Community Health
Spheris announced it has entered into an exclusive, five-year
agreement with Community Health Systems Professional Services
Corporation (CHS), a subsidiary of the nation's leading operator of
community-based hospitals, to provide medical transcription
technology and services to all of its affiliated hospitals.
Further underscoring Spheris' competitive advantage in the medical
transcription industry is CHS' decision to make an equity
investment in Spheris. As a new minority owner in the company, CHS
will assume two positions on the Spheris Board of Directors.
Effective Oct. 3, 2008, Martin G. Schweinhart and James W.
Doucette, both CHS senior executives, joined the Spheris Board of
Directors. At that same time, Wayne Smith, who had been an
independent Spheris board member for more than seven years, stepped
down from his position.
http://www.marketwatch.com/news/story/spheris-community-health-systems-professio\
nal/story.aspx?guid={15483B4C-F5F4-46D6-87C8-9B71A6B7B1FC}&dist=hppr
3) Nuance acquires Philips speech-recognition business
Speech-recognition software vendor Nuance Communications has
acquired Netherlands-based Royal Philips Electronics' Speech
Recognition Systems (PSRS) unit for E66m ($96.1m) to strengthen its
presence in the European healthcare market. PSRS provides
speech-recognition applications in 25 languages, and has more than
8,000 installations and 100 integration partners worldwide. It had
170 employees and sales of E25m ($35m) in 2007. Nuance said the
acquisition will enable it to use PSRS's partner channel to offer
speech-enabled clinical documentation and communication
applications for the healthcare market.
The company expects the acquisition to add revenue of between $36m
and $39m in fiscal 2009, and its healthcare business to generate
worldwide revenue in excess of $410m. The acquisition is in line
with the company's strategy to expand its presence in the
healthcare market. In North America approximately $10 billion is
spent each year for medical transcription alone. In Europe an
estimated $2 billion is spent each year for manually processing
clinical information.
http://www.tradingmarkets.com/.site/news/Stock%20News/1918856/
4) Making diversity work
"Don't we buy a Windows licence without making an issue out of it?
Corporates must also look at JAWS as a facilitator to tap a talent
pool that is readily available and long neglected," says K.C.
Anand, CEO, Healthsoft USA Llc, a Chennai-based medical
transcription company. The company aims to build a staff that
comprises at least 25 per cent of differently-abled persons. "A lot
of Venkateshes are waiting to be handpicked by companies with
opportunities," feels Venkatesh, 34, a veteran employee at
Healthsoft. Having been with the company for more than seven years
now, he says he has not felt the "seven-year-itch" yet. Content
with his employer, he is also the brand ambassador for the company.
Anand believes differently-abled people have better productivity
levels, and are sincere at their work. "They are more focused and
stable.
http://www.thehindubusinessline.com/life/2008/08/29/stories/2008082950020100.htm
5) Wellness Aided by Technology
Manipal Cure and Care (MCC) introduced the concept of wellness
along through its retail healthcare model, with six units at
different locations like Mumbai, Pune, Ahmedabad and Bangalore with
wellness, preventive, beauty and cosmetic care as the focus area.
MCC wanted to have an IT solution which will be utilised for
personal interactions while bringing in operational efficiency
along with enhanced customer experience.
ezEMRx allows the physicians to enter data using third party voice
recognition software. With this technology all that a physician
would do is speak through a microphone connected to the
workstation/ computer. The letters, notes are entered verbally with
words and then it gets converted into text, thus saving time. Yet
another aspect is that doctors are generally known to have bad
handwriting, so there is a possibility that while prescribing
medicines in written format the pharmacist ends up giving a wrong
drug. But when the same information is told verbally the software
has the capability to record it in text, thus avoiding prescription
errors.
http://www.expresshealthcaremgmt.com/200809/itspecial02.shtml
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2008
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.org/
Sep 13, 2008
********************************************************
AHIMA Vision 2016 White Paper: A Blueprint for Quality Education
********************************************************
ADVERTISEMENT:
****************
Lakesystems is a well reputed B'lore based company, into its 9th
year of successful operations. The company's Nashik endeavor has
been a huge success and is poised for further expansion this year.
With a rapidly growing client base spread across North America and
Australia, we are now embarking on an aggressive growth plan with
the intent of doubling our production capacity. We are looking to
recruit highly motivated and ambitious individuals in the following
capacities :
Proofers : Min proofing exp of 2yrs.
Medical Transcriptionists : Both In-house and Home based,
experienced and freshers welcome.
Calling allof you who have growth and prosperity foremost on your
minds..
Contact :
Lake Systems Pvt Ltd.
#159, Sarjapura Road.
Koramangala 1st Block.
B'lore-34
Email : recruitment@...
Phone : 41313724, 25523946, 2553653
********************************************************
Dear Friends,
In a study conducted in October 2007, graduates of AHDI approved
schools had an 83% pass rate on the RMT exam versus an overall pass
rate of only 60%.
Nonetheless AHDI feels that the rapid changes taking place in
healthcare documentation will ultimately require a graduate with
more applicable knowledge regarding electronic health records,
speech recognition technology, and other emerging technologies that
impact healthcare documentation (data tagging, database
warehousing, natural language processing, etc.), as well as
superior critical thinking skills that will enable them to serve
reliably as risk managers.
In concert with AHIMA's Blueprint, AHDI puts forth the following
key priorities:
KEY PRIORITIES FOR MEDICAL TRANSCRIPTION EDUCATION
1. Elevate the medical transcription certificate program to an
associate degree by 2016
2. Inform and retool under-educated medical transcriptionists to
meet the needs of the changing workplace
3. Develop an advanced level degree program for healthcare
documentation experts encompassing a more technical role by 2016
4. Prepare a capable team of educators to facilitate this
transition by 2016
5. Develop a series of relevant apprenticeship programs to better
bridge the gap between education and employment
6. Work with allied health partners to create a meaningful career
lattice in healthcare that will attract the next generation
workforce and make the best use of our currently scarce resources
To read the white paper response document:
http://www.ahdionline.org/scriptcontent/Downloads/AHIMAVision2016WhitePaperAHDIR\
ESPONSE.pdf
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ amit.chatterjee <at> mtindia.org
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Acusis Receives High Growth Recognition Honor
Acusis was again recognized by the Pittsburgh Business Times as one
of the regions Pittsburgh 100 top companies. Overall the 2008
Acusis #24 ranking is the third straight year of Acusis recognition
including being in a select group of only half of the 2008 awardees
repeating from 2007. In the professional services/consulting
category Acusis ranked #11 out of 31 acknowledged companies. All
companies are significant leaders from a wide diversity of business
growth and commercialization successes in technology, products and
services markets. The 100 fastest-growing rankings in 2008 were
determined by the total percentage revenue growth between 2005 and
2007 for the greater Pittsburgh area privately owned companies.
"I am very honored that our continued high growth success is
recognized within a most select group of our regions most
successful companies," stated David Iwinski, Jr., Acusis President
and CEO. Mr. Iwinski further elaborated, "Acusis is driven by our
global employee's passion and dedication to serve each new and
existing customer as they were are only customer. Our focus and
commitment to make decisions and take actions to expand our
nationwide healthcare provider relationships will continue to
further our expansion in the health information management
transcription services market."
http://www.marketwatch.com/news/story/2008-pittsburgh-100--acusis-receives-high/\
story.aspx?guid={4900F424-ADF5-40F9-8569-E61737C4346A}&dist=hppr
2) Bengal Transcription unit ties up with US company
South Bengal's lone medical transcription unit has made a pact with
a leading US company to work together in the field of primary BPO
services. C-Bay Systems Incorporate, USA has tied up with Universal
Medi-Com Transcriber- South Bengal's lone medical transcription
unit here.
The US based MT major has agreed to a Rs 4.10 crore annual
off-loading of ITeS jobs in favour of UMCT that has commenced from
August itself. Mr Samrat Chatterjee, director, UMCT said: "This
will help in generating 66,000 online working hours in one year
which incidentally will create 300 additional direct employment
opportunities every year." He added: "To help develop a sustained
skilled manpower pool we have also floated a state of the art six
months training module accommodating 200 intake per session."
According to the Nascom reports, MT is projected to be India's
fourth largest industry and job provider, though the Nascom
database has reflected a very disappointing trend with severe
dearth in supply of trained medical transcribers in the country.
According to Nascom, the outsourcing industry is apprehended to
face a shortage of 4,00,000 professionals by 2010.
http://www.thestatesman.net/page.arcview.php?clid=10&id=244955&usrsess=1
3) Acusis promotes Dyer to CEO
Acusis, which provides medical transcription services, promoted Ray
Dyer to CEO of the Pittsburgh company. He has been with the company
since its inception, most recently as vice president of business
development. Dyer replaces David Iwinski, who left to join a
private-equity firm in the health care industry.
Mr. Iwinski remains an investor in Acusis and will continue to
serve as an active member of its Board of Directors. "I have
enjoyed working with the talented and dedicated associates of
Acusis to deliver superior value for our customers," said Mr.
Iwinski. "The experience, capability, and dedication of the team
provide a strong foundation for the Company. I am very pleased to
have a person of such broad-based executive experience leading the
organization and believe that Ray's knowledge will be of great
value to Acusis as he guides our Company forward."
http://www.pittsburghlive.com/x/pittsburghtrib/business/s_587183.html?source=rss\
&feed=4
4) 4-Star Stocks - Nuance Communications
Based on the aggregated intelligence of 115,000-plus investors
participating in Motley Fool CAPS, the Fool's free investing
community, speech software provider Nuance Communications has
earned a respected four-star ranking. While five-star stocks have
been the best performers, our data has shown that four-star stocks
still outshone the market by a significant margin and shouldn't be
taken lightly; conversely, low-rated stocks have woefully lagged
the market average.
Over on CAPS, fully 1,432 of the 1,483 All-Star members who have
rated Nuance Communications - some 97% - believe the stock will
outperform the S&P 500 going forward. These All-Star bulls include
fredericch and EMG114, both of whom are ranked in the top 15% of
our community.
In mid-2006, fredericch reminded our CAPS community that Nuance
"dominates the IVR market in the U.S. and abroad. They have the
bulk of the market in dictation and voice recognition
transcription, thanks to a number of strategic and daring
acquisitions."
A more recent pitch from EMG114 in April of this year followed that
bullish line of thinking, elaborating the company's
acquisition-enhanced competitive edge:
http://www.fool.com/investing/general/2008/08/13/4-star-stocks-poised-to-pop-nua\
nce-communications.aspx
5) Aegis BPO on prowl, eyes four companies
The Essar-owned $330-million Aegis BPO is once again on prowl. It
plans to buy four BPOs in a year. Aegis has already acquired 11
companies during last four years.
In 2007, Aegis gobbled up Gurgaon-based Global Vantedge, which
added 1,500 employees and a large collections and receivables
vertical to its kitty. The same year it bought Kolkata-based
Stesalit Infotech, which added medical transcription to its
offerings.
http://economictimes.indiatimes.com/Infotech/ITeS/Aegis_BPO_on_prowl_eyes_four_c\
ompanies/articleshow/3464604.cms
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2008
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.org/
Jun 23, 2007
********************************************************
IAMR plans MT industry meet in Kolkata
********************************************************
ADVERTISEMENT:
****************
Focus Infosys: Medical transcription training manager
# of positions: One
Location: Not fixed as of now but any grade B or C city (for
example, Mangalore, Mysore, Pune, etc.) Candidate will have the
privilege to decide the city name.
Prerequisites:
1. Should be formally trained in medical transcription.
2. Should be very fluent in English writing, reading, and
speaking.
3. Should be proactive and outgoing.
4. Should be willing to relocate to a city where this project
would be started (the candidate can select a city of his/her
confidence too).
5. A minimum of 5 years experience in the MT industry.
6. Should have prior experience in MT training division.
Roles and responsibilities:
1. Shall propose a city where Focus can start an MT training center
along with production center. However, production center shall be
taken care by a separate production manager.
2. Shall interview and select a team of MT trainers to assist
him/her in this project.
3. Shall be responsible to prepare the entire syllabi and materials
needed for MT training.
4. Shall be responsible to release advertisements, conduct
seminars, etc., in the proposed city to attract MT trainees to join
our MT program.
5. Shall conduct a 25 x 2 batches of MT training for 4 months of
theory + 2 months of OJT training and then hand over the MT
personnel to the production manager upon testing and approval by
the production manager.
6. Shall be responsible to train 50 people every 4 + 2 months to be
released to the production center.
7. Shall be reporting to the COO.
Remuneration:
Rs. 30K + Rs. 500 for each candidate who is successfully accepted
to the OJT program on testing by the OJT trainers + mobile phone +
mediclaim insurance.
To apply, E-mail your resume recruit@... with subject line
as MT training manager.
********************************************************
WORLDTECH congratulates the team at the Kolkata Center of
Excellence on completing their first year of quality operations.
INTERVIEWS at Hyderabad and Kolkata for senior proofreading
positions with WORLDTECH.
Only those with more than three years of experience and exposure to
final level proofreading need apply. Compensation linked to merit
and performance alone.
Apply in confidence with details:
Jyothi at Worldtech
MGR Estates, Saibaba Temple Road, Punjagutta, Hyderabad 500082.
Tel # 040-2335-2700/2698 or mail your resumes to:
contactus@...
********************************************************
DOCTUS thanks its patrons, congratulates the first batch of the DMT
program for successful completion and placement, and announces
registrations for DMT004.
DOCTUS trains Medical Transcriptionists. Also offered are allied
and innovative programs that allow you to train while you work,
evening programs for senior levels, and preparatory programs.
We are looking for Hyderabad based educators in the field of
Medical Transcription to train MTs at entry, middle, and senior
levels for full time positions as DOCTUS faculty, Medical, English,
and Technical Coordination. Trainers with more than two years of
training experience and senior MTs with a desire to become trainers
may apply. Proficiency at accurate transcription preferred.
TMT001 (extended program for non English medium candidates)
commences June 15, 2007. Registrations close June 10.
DMT004 (four month full time MT Program) commences August 1, 2007.
Registrations open June 11. Limited seats.
Contact for details regarding DPR (Proofreaders Program) and EMT
(Evening Programs).
Email your resume/details to contactus@...
OR call 04066787771/04040144979 and speak with Chauhan/Beena.
********************************************************
Dear Friends,
Ramakrishna Tummala, President IAMR and MD Worldtech will be
meeting with industry majors at Kolkata on Sunday, June 24. He
will be in Kolkata along with his team to commemorate the 1st
anniversary of the Worldtech Center of Excellence. Mr. Tummala has
been a pioneer in the efforts to get the Indian MT industry to grow
in dialog. He formalized his efforts with the industry in
Hyderabad at a meeting in July 2002 where Dr. Amit Chatterjee, SM
of MTIndia came and shared his understanding of the need for such a
forum at local, national and international levels. IAMR was formed
with 20 leading companies. Raghu Vasu of Transdyne, Ravi Chandran
and Srinivas Manne of ElicoBPO, Subhorup Dasgupta of Worldtech,
Venkateswar Rao of Vasavi Prosoft, along with the principals of
VasantScribe, CKAR, and other leaders took IAMR forward to become
an effective and formal networking platform for the industry.
IAMR activities have included training in HIPAA compliance, career
destination seminars by Peter Preziosi, AAMT, sharing best HR
practices, sharing best training practices, evolving uniform
recruitment and recognition systems, sharing vendor data and other
relevant data, sharing technology, workshops on yoga, art of
living, personality development and ergonomics, workshops for
senior and middle management, cultural events & sports events,
seminar on hedging foreign exchange risk by Nagesh Pydah of Bank of
India.
In a telephonic interview, Mr. Ramakrishna said that the two
challenges that the Indian MT Industry faces is lack of uniform
standards and availability of trained manpower.
"The danger of poor or erratic quality of service provided is one
that would adversely affect the whole industry, most so the leading
players who invest heavily in implementation of quality policies
and processes. The industry has only recently been able to shake
off its image as a low cost but high risk (in terms of accuracy of
transcripts and security of data) offshoring destination and we
need to do all we can to prevent the India MT brand from being
tarnished." he said.
"Uniform training, certification and compensation coupled with good
HR practices are keys to successful retention. The two words every
CEO dreads are attrition and poaching. The only way out is to
increase the quality of entry level MTs and to invest in training
and retraining. In the context of a 40-rupee dollar,
non-sustainable costs need to be addressed urgently in order for
all
of us to survive and profit. Career aspirations and earnings need
to be judiciously matched to create a win-win situation for the
business as well as the workers."
For more on IAMR, see:
http://www.iamr.org.in/
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Centura Health cutting up to 95 transcribers systemwide
Centura Health, which manages Penrose-St. Francis Health Services'
two hospitals and 17 other health care facilities in Colorado, is
eliminating 90 to 95 medical transcriptionists systemwide,
officials said this week.
The jobs are being outsourced to MedQuist, a transcription service
based in Mount Laurel, N.J., said Mike Scialdone, chief financial
officer at Penrose-St. Francis Health Services.
Eighteen employees at Penrose-St. Francis will be affected, along
with transcriptionists working at Porter, Littleton, Parker and
Avista Adventist hospitals and St. Mary-Corwin Medical Center in
Pueblo.
Employees are being offered jobs with MedQuist and can roll over
their tenure, Scialdone said, but employee Gail Loyd said she is
concerned that her pay and benefit package will be trimmed.
"They will lose some good transcriptionists," said Loyd, who has
worked for Centura for nearly a decade. "They believe that they
negotiated me a comparable job - but they didn't."
The move will save Centura Health $1 million annually, he said,
citing advancing medical technology and a lack of qualified medical
transcriptionists as reasons for the decision.
There's a shortage of workers in medical transcription. They earn a
mean hourly wage of $14.74, according to the U.S. Bureau of Labor
Statistics.
http://www.gazette.com/articles/medical_23878___article.html/health_transcriptio\
nists.html
2) Hospital closing its transcription department for outsourcing
A lot has changed since 1963 when Pamela Denny joined the former
Nashua Memorial Hospital, now Southern New Hampshire Medical
Center, as its first medical transcriptionist. In the 1960s,
doctors dictated their notes into bulky tape recorders and
transcriptionists typed the information using manual typewriters.
Eventually, the electric typewriter replaced the manual one,
allowing the transcriptionist to type more quickly and with fewer
errors. In time, the computer came along, making the typewriter
obsolete.
Now, at the dawn of voice-recognition technology, the entire
process depends on increasingly advanced equipment that allows
transcriptionists to do more work at a faster pace.
As a result, the job Denny has done with pride and love for almost
30 years will be eliminated this week when Southern New Hampshire
Medical Center closes it transcription department.The hospital,
which for years has sent out a large portion of its transcription,
has made arrangements to outsource the work to a national service.
Two of the nine employees in the department will remain at the
hospital to oversee the new operation.
Denny isn't one of them.
"I have so loved it there and so loved the people I worked with,"
Denny said, speculating that her job was cut to save the hospital
money. But hospital officials said the decision was based on the
growing volume of transcription and the need for a quicker
turnaround.
http://www.nashuatelegraph.com/apps/pbcs.dll/article?AID=/20070617/BUSINESS/2061\
70417/-1/news01
3) $8m for new medical transcription project
Barbados Govt to invest $8 million for free training in a new and
rapidly expanding sector over the next three years.
Come September 3, the first 100 trainees for the registered medical
transcriptionist (RMT) certification will begin their nine-month
programme. The project is a joint venture between the Barbados
Investment and Development Corporation (BIDC), Invest Barbados and
the North Carolina-based Transcription Relief Services (TRS).
BIDC chief executive officer Anthony Sobers told seminar
participants:"This is a growing sector and shows immense prospects
for Barbados. We expect that in the next three to five years we can
develop an industry with at least 500 persons, providing employment
for that number of persons and providing revenues of around $30
million in foreign exchange," he added.
Minister of Economic Affairs and Development, the Honourable Mia
Mottley, stated that according to statistics coming out of the US,
this area of employment provides a higher average pay than other
data services. She also made the point that the information they
have received shows that rates average around 16 cents per line,
which can translate into a monthly salary of approximately Bds
$3,200.
Kathy Rockel, Vice-President of the US based TRS Institute, which
provides medical transcription training services, said even though
the sector was expanding rapidly, there was a serious shortage of
RMTs in the United States hence the reason for them looking to
outsource to countries such as India and thus Barbados was "a prime
place" to fill the void.
RMTs are already in place in Trinidad and Guyana.
Both the Minister and Sobers made reference to the fact that an
advertisement has been made for the post of a National Training
Co-ordinator to oversee the development of the training aspect of
the industry, and this post should be filled by July 1
http://www.nationnews.com/story/323242296398989.php
4) Medical transcription co to train in Bhubaneswar
Vasant Scribes is set to provide training to the unemployed youth
of the State to join the field even as it has commenced commercial
operations from its Bhubaneswar facility at STPI here.
The company which, at present, has 35 medical transcriptionists
intends to expand the facility to over 300 within one and half
years.
And the bulk of the staffers would be the youths who successfully
complete the training. Senior Manager Nageshwar Rao said Vasant
Scribes looked at Bhubaneswar as a centre with tremendous IT
potential and was willing to make the necessary investments to
complete its expansion plan.
But in a stark departure from prevailing practices, the training
would not only be imparted free of cost but the trainees would also
be given a handsome stipend.
Eligibility would be Plus II pass, preferably with a science
background. Countering notions that Oriya youths do not have the
necessary skills, the company has said a large number of youths
from the State are employed in major transcription organisations in
the country and are doing exceedingly well.
In fact, Vasant has prepared a database of such youths and could be
luring them to its fold. Vasant Scribes, has a clientele base of
over 100 comprising doctors and hospitals spread across USA.
It has recently entered into a partnership with international
transcription major Medquist Inc. to provide services across the
world.
Headquartered at Hyderabad, the company employs over 500 personnel
in the city.
http://www.newindpress.com/NewsItems.asp?ID=IEQ20070612013206&Page=Q&Title=ORISS\
A&Topic=0
5) Allied Information Technology Services and Business Processing
Solutions sign partnership agreement
In a move to further its expansion as an offshore medical services
supplier to the Unites States and Europe, Allied Information
Technology Services (AITS) signed a partnership agreement earlier
in the year with the American services provider Business Processing
Solutions (BPS).
Accordingly, AITS has become the exclusive service provider for
Cary, North Carolina-based BPS, thereby providing the company with
significant exposure in the American market.
Established to meet the growing need for medical transcription and
billing services, AITS is the first service provider in Egypt and
the Middle East to offer pioneering healthcare-oriented technology
services on a national and international scale. The company has
built a strong reputation for delivering advanced business process
outsourcing and electronic solutions for hospitals and medical
clinics, enabling healthcare providers to focus on their core
competencies.
BPS focuses on providing high-value business process outsourcing
and technology solutions. In the partnership with AITS, BPS
provides business development, marketing, and client relations,
while outsourcing the medical transcription services to AITS in
Egypt.
http://www.ameinfo.com:80/122985.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Jun 09, 2007
********************************************************
Transcription 'missing link' between docs and PHRs?
********************************************************
ADVERTISEMENT:
****************
WORLDTECH congratulates the team at the Kolkata Center of
Excellence on completing their first year of quality operations.
INTERVIEWS at Hyderabad and Kolkata for senior proofreading
positions with WORLDTECH. Interview dates for Kolkata - 10th and
11th June.
Only those with more than three years of experience and exposure to
final level proofreading need apply. Compensation linked to merit
and performance alone.
Apply in confidence with details:
Jyothi at Worldtech
MGR Estates, Saibaba Temple Road, Punjagutta, Hyderabad 500082.
Tel # 040-2335-2700/2698 or mail your resumes to:
contactus@...
********************************************************
DOCTUS thanks its patrons, congratulates the first batch of the DMT
program for successful completion and placement, and announces
registrations for DMT004.
DOCTUS trains Medical Transcriptionists. Also offered are allied
and innovative programs that allow you to train while you work,
evening programs for senior levels, and preparatory programs.
We are looking for Hyderabad based educators in the field of
Medical Transcription to train MTs at entry, middle, and senior
levels for full time positions as DOCTUS faculty, Medical, English,
and Technical Coordination. Trainers with more than two years of
training experience and senior MTs with a desire to become trainers
may apply. Proficiency at accurate transcription preferred.
TMT001 (extended program for non English medium candidates)
commences June 15, 2007. Registrations close June 10.
DMT004 (four month full time MT Program) commences August 1, 2007.
Registrations open June 11. Limited seats.
Contact for details regarding DPR (Proofreaders Program) and EMT
(Evening Programs).
Email your resume/details to contactus@...
OR call 04066787771/04040144979 and speak with Chauhan/Beena.
********************************************************
Dear Friends,
As I see more questions asked everyday day about the future of
traditional MT as a profession, irrespective of borders, I felt it
appropriate to refer to a letter by Jay Vance, CMT in the "Modern
Healthcare."
<As a practitioner and consultant in the medical transcription
field, I believe medical transcriptionists, as healthcare
documentation specialists and experts in the language of medicine,
could be the "missing link" between PHR consumers and the
caregivers who must buy into the PHR concept. If consumers had some
guidance in the selection and use of a PHR service, I believe the
public would be more apt to consider PHRs as a realistic option. At
the same time, if care providers knew that the information in a PHR
had been "pre-screened" by a trained healthcare documentation
professional, I suspect there would be more willingness to embrace
the PHR concept. I have been actively encouraging practitioners in
our field who are interested in branching out to open a dialogue
with companies offering PHR services to explore the possibilities
of working together in order to improve the quality of healthcare
for American citizens.>
To read the entire letter, go to:
http://www.modernhealthcare.com/apps/pbcs.dll/article?AID=/20070608/FREE/7060600\
7/0/FRONTPAGE
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) DTS America president seeks success
Andrew W. Miller Jr. took over as president of the 400-person
medical transcription company about three months ago. DTS is based
out of Nashville, Tenn. "There were a lot of things that we looked
at that needed to be fixed, and part of that was the situation in
Carlsbad," he said. "We have made huge headway."
Last month, the Carlsbad Department of Development voted to
re-examine the conditions of its job creation agreement with DTS
America. Under the current agreement, DTS agreed to have 100
employees by the 18-month anniversary of its job creation
agreement - which occurred in May. The company only had 57
employees at the time. Under the original contract, if DTS defaults
on the contract, and if the CDOD terminates the agreement as a
result, DTS has to repay the $1.5 million in cash incentive funds
received.
The CDOD board voted to extend the upcoming performance evaluation
date to July 31. During that time, a newly negotiated version of
the job creation agreement will be proposed.
Miller said the company could have cut its losses in Carlsbad and
left the area. "As a business person, I looked at it, and if the
world were going to end next year, we should shut down," he said.
"But it's not going to end next year, and that's not going to solve
my domestic production capabilities."
DTS is moving into a more incentive-based pay program that will
encourage growth and should net employees more money, he said.
http://www.currentargus.com/ci_6041117
2) Godrej Ind to sell minority stake in CBay
Godrej Industries is planning to offload a minority stake in
medical transcription firm CBay Systems that would help the group
use the proceeds for future organic and inorganic growth. The
reduction of stake in CBay would likely happen through a listing on
the Alternative Investment Market.
Confirming the development, Godrej group chairman Adi Godrej said,
"The amount of dilution in CBay will depend on how much is offered
by CBay in the market for sale as part of the listing. Most
probably we are going to offload a small portion of our equity."
Godrej had acquired a 7% stake in CBay Systems in May 2001. Godrej
later increased its stake to around 12%. However, in early 2004,
CBay Systems bought out Godrej Remote Services, the arm under which
Godrej was operating in the healthcare space, through a stock-swap
deal.
Close to 70% of CBay's shares are held by private equity investors,
hedge funds and individual investors. These include TDA Capital
Partners, Strategic Ventures Fund, GMO Capital, Kingdon Capital,
Baupost Group and Godrej Industries. About 30% of the equity is
held by CBay's management with no single investor owning more than
12%.
http://economictimes.indiatimes.com/News/News_By_Industry/Finance__Insurance/Fin\
ance/Godrej_Ind_to_sell_minority_stake_in_CBay/articleshow/2087985.cms
3) India`s Accentia Technologies to set up BPO subsidiary in UAE
Accentia Technologies said it will set up a subsidiary in the UAE
to cater for the increasing demand for business process
outsourcing. The company has integrated its focus on medical
transcription, coding, billing and insurance claims and offers the
complete gamut of health care BPO services.
The company aims to secure work from hospitals looking to cut costs
and realise their receivables quickly.
http://www.antara.co.id/en/arc/2007/5/30/indias-accentia-technologies-to-set-up-\
bpo-subsidiary-in-uae/
4) Medical, legal transcription fastest-growing in the Philippines
Medical and legal transcription posted the highest growth in
revenue among all the sub-sectors in the business process
outsourcing (BPO) industry at 97 percent in 2005. This was shown in
the result of the 2005 baseline study of the Bangko Sentral ng
Pilipinas (BSP) on the economic contribution of information
technology (IT)-enabled services in the country.
Medical transcription registered the highest annual growth at 97
percent followed by contact centers, 65 percent; software
development, 40.8 percent; animation, 35.3 percent; and other BPOs,
30.5 percent.
"All sub-sectors posted strong expansion in revenue, averaging 48.2
percent in 2005," BSP Governor Amando Tetangco Jr. said in a
statement.
The survey also showed that most of the revenue of the industry
came from exports at 69.5 percent while the remaining portion were
sourced locally.
Income of the industry from abroad totaled to P76.5 billion (US$
1.4 billion) in 2005, a significant jump from year-ago's P49.8
billion (US$ 888.2 million).
"Contact centers and the medical and legal transcription
sub-sectors were highly dependent on foreign earning, with more
than 95 percent of their revenue coming from exports," Tetangco
said.
Most of the BPO services catered to the US market that had a share
of 86 percent in total export revenue followed by Europe
particularly United Kingdom and Germany, 7.1 percent; Japan, 3.2
percent; other Asian countries, 2.4 percent; and Australia and New
Zealand, 1.3 percent.
http://biz.balita.ph/html/article.php?story=20070607111732710
5) Radiology Industry Continues to Standardize on Dictaphone
PowerScribe for Speech Recognition
Nuance Communications, Inc. (today announced continued momentum
with customer deployments and product developments for Dictaphone
PowerScribe Workstation, a speech recognition solution for
high-efficiency radiology reporting.
* Strong, Continued Market Adoption - 55 new customers including
MultiCare, Inova Healthcare, Novant Health and Wake Forest
University Baptist Medical Center chose PowerScribe as their
radiology reporting system of choice in the first four months of
2007 alone.
*Expanding Partnerships - Dictaphone has signed up more than 45
partners in its PACS/RIS Extension Partner Program (PREPP) enabling
radiology customers to pick from the market leading community of
integrated radiology image interpretation and reporting solutions.
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20070607005119&newsLang=en
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Jun 02, 2007
********************************************************
Technology Vendors vs. MTSOs
********************************************************
ADVERTISEMENT:
****************
WORLDTECH congratulates the team at the Kolkata Center of
Excellence on completing their first year of quality operations.
INTERVIEWS at Hyderabad and Kolkata for senior proofreading
positions with WORLDTECH. Interview dates for Kolkata - 10th and
11th June.
Only those with more than three years of experience and exposure to
final level proofreading need apply. Compensation linked to merit
and performance alone.
Apply in confidence with details:
Jyothi at Worldtech
MGR Estates, Saibaba Temple Road, Punjagutta, Hyderabad 500082.
Tel # 040-2335-2700/2698 or mail your resumes to
contactus@...
********************************************************
DOCTUS thanks its patrons, congratulates the first batch of the DMT
program for successful completion and placement, and announces
registrations for DMT004.
DOCTUS trains Medical Transcriptionists. Also offered are allied
and innovative programs that allow you to train while you work,
evening programs for senior levels, and preparatory programs.
We are looking for Hyderabad based educators in the field of
Medical Transcription to train MTs at entry, middle, and senior
levels for full time positions as DOCTUS faculty, Medical, English,
and Technical Coordination. Trainers with more than two years of
training experience and senior MTs with a desire to become trainers
may apply. Proficiency at accurate transcription preferred.
TMT001 (extended program for non English medium candidates)
commences June 15, 2007. Registrations close June 10.
DMT004 (four month full time MT Program) commences August 1, 2007.
Registrations open June 11. Limited seats.
Contact for details regarding DPR (Proofreaders Program) and EMT
(Evening Programs).
Email your resume/details to contactus@...
OR call 04066787771/04040144979 and speak with Chauhan/Beena.
********************************************************
Focus Infosys (now owned by Nuance Communications, Inc., the
leaders in speech recognition and who also own Dictaphone)
Due to huge upcoming business, we are opening an office in New
Delhi. We invite experienced MT professionals to be a part of our
start-up team for our Delhi office. Entire team is to be recruited
for this unit including Unit Head, managerial designations,
production staff, quality staff, etc.
Company profile
1000+ in-house staff strength
6 offices across India
Head office in Boston, USA
Executing 10.65 lakh lines/day
73% of work is speech recognized
200-seater office coming up in Chennai
200-seater office coming up in Mangalore
Focus advantage
Option to work from home while working at office
Work on speech recognition software
Earn more thru attractive referral bonus
Company your present salary versus what we have to offer
More proofing; less strain
Faster growth thru monthly appraisal report system
Use any ATM in India for free
Please send in your resume to recruit@....
Also, visit www.focusmt.com to know our salary structure,
home-based rates, hierarchy, etc.
********************************************************
Dear Friends,
Here are some interesting excerpts from the cover article in "For
The Record" - MTSOs & Platform Providers Battle for Clients,
Control
By Elizabeth S. Roop:
<Blue and others argue the MTSO decision should be based on a range
of factors that technology can't influence, such as quality, and
not just price. When technology companies offer transcription as
part of a bundled service or control vendor selection, they set the
price, and the MTSO must make it work.
As a result, it is often the cheapest rather than the best
qualified MTSO that handles a hospital's transcription services
through speech recognition. And while hospitals can voice their
concerns to the technology vendor that controls the outsourcing
contract and get a nonperforming MTSO replaced, they still have no
say in the actual selection process.
"They end up with a revolving door of service providers," Kivi
says. "In some cases, their expectations for a level of quality
that comes from the outsourced service provider is lowered because
they are switched from one group that's putting their cheapest
people on to another group that's putting their cheapest people on.
The hospital then decides that either they've got to bring
everything in-house, or they have to lower their expectations of
what the quality should be. If they bring it in-house, [the
technology company] has still achieved their objective of securing
their relationship with the hospital and securing the direct sale
of their technology.">
To read the entire feature, go to:
http://www.fortherecordmag.com/archives/ftr_05142007p16.shtml
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) CBaySystems and Services Inc. Raman Kumar, Chairman CEO Named
Ernst & Young Entrepreneur Of The Year(R) 2007 Award Finalist in
Maryland
CBaySystems and Services Inc. announced that Raman Kumar is a
finalist for the Ernst & Young Entrepreneur Of The Year(R) 2007
Award in the Maryland program. This is the second year that Mr.
Kumar has been selected for this prestigious honor. According to
Ernst & Young, the awards program was designed to recognize
outstanding entrepreneurs on a regional, national and global level
who are building and leading dynamic, growing businesses. Raman
Kumar was selected
as a finalist from a field of nearly 50 Maryland industry and
business leaders. Award winners will be announced at a special gala
event on Thursday, June 28 at the Hyatt Regency Baltimore.
"I am very excited to have been selected again for this honor on
behalf of the CBaySystems family," said Mr. Kumar. "Our team's
ability to successfully combine innovative technology with global
resources has made a significant impact on the healthcare
industry - improving quality while reducing costs. By assisting
with important functions like medical transcription, practice and
billing/receivables management, we have made it possible for
Doctors and Health Information Managers to focus their efforts on
what they do best - take care of patients."
http://www.prnewswire.com:80/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/05-16-\
2007/0004589798&EDATE=
2) CBaySystems Plans AIM Float May 20
CBaySystems Holdings Ltd., a provider of medical transcription
services and patient financial services, said Tuesday that it
intends to float on AIM.
The company intends to raise approximately US$50 million on
admission on common Shares of par value US$0.10. The company's
market capitalisation on admission is expected to be at Mid- point
at US$190 million.
Dealings in the company's shares is expected to start on May 30,
2007.The company's dominated adviser and broker is Jefferies
International Limited.
http://www.nasdaq.com/aspxcontent/NewsStory.aspx?cpath=20070515%5cACQDJON2007051\
50517DOWJONESDJONLINE000228.htm&
3) MedQuist Announces that President, COO Will Be Leaving the
Company
MedQuist today announced that Frank Lavelle, its current President,
and Linda Reino, the company's Chief Operating Officer, will be
resigning to pursue other opportunities. Howard Hoffmann, who has
served as CEO for nearly three years, will take over the
responsibilities of President. Mark Ivie, the company's Chief
Technology Officer, and Michael Clark, Senior Vice President of
Operations, will together assume the former Chief Operating
Officer's responsibilities, which in large measure they had shared
prior to the establishment of the COO position.
MedQuist CEO Hoffmann stated that, "Frank has served as President
of the company for more than two years, during a period of
extraordinary change within the company and our industry as a
whole. We've responded well to these changes, and Frank has
certainly played an important role in that. We appreciate all he
has done." In speaking of Ms. Reino, Hoffmann said, "Linda has
also been here during a number of key recent changes in operations.
We appreciate her contributions on that front and wish her well."
Consistent with its ongoing efforts to streamline and enhance
operational performance, the company has no current plans to fill
either position.
http://www.finanznachrichten.de/nachrichten-2007-05/artikel-8239963.asp
4) MedQuist Number One in KLAS Front-End Speech Recognition
MedQuist Inc. announced that SpeechQ for Radiology(TM) was rated
number one for front-end speech recognition by customers, according
to KLAS Enterprises' Speech Recognition Report, May 2007. This is
the second consecutive year in which SpeechQ has been recognized as
the leading solution in this category. SpeechQ was also cited in
the "Top 20: 2006 Best in KLAS Awards" Report.
"We are pleased that SpeechQ, our easy-to-use and reliable speech
recognition solution, has been recognized once again by KLAS," said
Mark Ivie, MedQuist Chief Technology Officer. "Our customers have
expressed their appreciation for the knowledgeable implementation,
training and support team members who help them to realize their
business and workflow goals."
KLAS surveys and interviews more than 4,500 hospitals across the
country to create hundreds of vendor profiles and rankings based
solely on customer feedback. The survey questions cover the entire
continuum of customers' experiences with vendors and solutions,
from the sales process to implementation and training components,
to determining if the customers would recommend the company and
product to others. MedQuist scored an overall vendor ranking score
of 87.6 percent, significantly higher than the average of 79.9
percent, and almost 7 points ahead of the nearest competitor.
http://www.sys-con.com/read/379148.htm
5) MT center opens in Paro
The Bhutan Business Solution (BBS), the first and the only Business
Procedure Outsourcing (BPOs) center in the country is currently
training 48 people on medical transcription.
Medical transcription is where the doctors' dictation from the
United States will be listened to and put down in an electronic
format. "The basic job involved in medical transcription is listen
and type," according to one of the instructors, Ramakanth Dubey.
"That is why the trainees are being given intensive lesson on
English, computer and the Language of Medicine (LOM). Bhutan
Business Solutions hopes to be operational within two months.
http://www.kuenselonline.com/modules.php?name=News&file=article&sid=8433
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Jobs - http://www.MTIndia.biz/
May 05, 2007
********************************************************
Connecting Continents: A Tale of Two Transcriptionists....
********************************************************
ADVERTISEMENT:
****************
A leading Training Unit also engaged in the field of Medical
Transcription requires Faculty in Medical Language who will impart
medicine and language training - Anatomy, Physiology, Pathology,
Diagnosis, treatment, Laboratory Tests, Diagnostic and Imaging
Procedures, Pharmacology, Medical terminology, and related topics
tailored to the needs of the Medical Transcription Industry.
Young and proactive medical language specialists with teaching
experience, preferably in Language of Medicine in the MT Industry
will be given preference. Compensation commensurate with profile.
All openings are at present in Hyderabad, Vijaywada and
Vishakhapatnam.
Contact 040-66787771/72 or email contactus@... (Subject:
Faculty)
********************************************************
Dear Friends,
Here are some interesting excerpts, from an editorial in the
ADVANCE by Lori Marchand and Rodella "Deng" Perez. This article is
a first person account, demonstrating how medical transcriptionists
can build bridges to work with new peers in far away lands.
<Many U.S. medical language specialists are afraid of work being
outsourced offshore, yet the reality is there is more than enough
work to go around. In fact, most service providers are drowning in
work in the U.S. due to the volume of documents regularly being
produced and the lack of trained workers to handle it. Teams from
the Philippines and India are highly trained, highly skilled
workers who are adaptive to current trends. After reading Thomas L.
Friedman's national bestseller, The World Is Flat, it is easy to
understand how the Internet, technology and e-mail are bridging the
gap between continents and eliminating the unknown.
This story is about two MTs who bridged the gap and are flattening
the world of medical transcription. Lori and Deng come from
different parts of the globe - one who works from home in the U.S.
and the other from SPi's facility in the Philippines-but have
identical missions. Lori and Deng work together to provide U.S.
hospitals with high quality, accurate and timely clinical reports.
And they've learned a few new skills along the way! >
To read the entire feature, go to:
http://health-information.advanceweb.com/common/editorial/editorial.aspx?CC=8757\
8
To discuss this issue, go to:
http://mtindia.info/forum/
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Acusis Acquires Digital Records Corporation Adding Capabilities
for Significant Growth
Acusis announced the acquisition of Digital Records Corporation
(DRC) of Santa Clara, CA. This acquisition positions Acusis as a
major industry leader with increased size, capabilities and
nationwide market presence for further accelerated growth. Acusis,
which developed India based transcription to the highest level, now
adds high quality U.S. based transcription. This fits the Acusis
mission of delivering world-class customer satisfaction with Higher
Standards(SM) of quality, turn around time delivery and pricing
with our commitment to superior business processes and technology
utilization. "DRC's great reputation for quality, integrity, and
long term consistent service to its loyal customer base is a
perfect match adding greatly to Acusis' capabilities," said David
Iwinski Jr., Acusis CEO.
An integration period of what will be the best synthesis of Acusis
and DRC is planned to be accomplished within 100 days while keeping
unbreakable separation between U.S. and India transcription.
Immediate activities will focus on meeting the needs and servicing
of existing hospital, clinic and physician groups and ensuring the
larger organization of approximately 1000 people are performing
effectively. Core values of trust, candor, team initiatives
achievement, progress measurement and accountability will guide the
combined cultures driving for higher customer satisfaction
partnerships.
"Offering more Acusis choices and flexibility to provider
healthcare information management is our strategic growth focus,"
said Iwinski. Additionally he stated, "Hybrid US and India
production choices along with continued AcuSuite platform software
enhancements and appropriate speech recognition technology, will
let Acusis grow this year and beyond. We will expand our workforce
in both the U.S. and India to meet customer needs. Further
acquisitions, as appropriate, will be a key part of our future
business development." The Acusis services solution strategy is
focusing on the emerging market trends of reduced cost, shorter
turn around times, on-going globalization and accelerated use of
applied technology.
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20070417005261&newsLang=en
2) CDOD to re-examine agreement with DTS
The Carlsbad Department of Development voted to re-examine the
conditions of its job creation agreement with the company DTS
America at Thursday morning's board meeting. Under the agreement,
DTS America, a medical transcription facility, essentially agreed
to employ a certain number of individuals, eventually at a certain
pay rate, in exchange for financial incentives.
But DTS currently has a staff of 57 Carlsbad employees, which means
it is not meeting a contract requirement to have 100 employees by
today - the 18-month anniversary of the job creation agreement.
"We're coming up on these dates, (and) what we want to do is extend
those dates," said CDOD Board President Valerie Murrill at
Thursday's meeting. Murrill said she did not want to impose strict
penalties and possibly throw DTS out of business. Imposing
penalties on DTS could put the jobs of the 57 Carlsbad employees at
risk, she said. "Out of $1.5 million poured into that company, they
have more than poured that back just in base wages," she said.
The board voted unanimously to extend DTS' upcoming performance
evaluation date from today to July 31. During that time, a newly
negotiated version of the job creation agreement will be proposed.
The CDOD board will have to approve any changes other than moving
the deadline.
Murrill also read a letter from DTS announcing Andrew Miller Jr. as
the company's new president and chief executive officer. The goal,
wrote DTS Vice President Jeffrey McNeese, is to establish DTS
America as one of the top five medical transcription service
providers.
"It is no secret that the first year of operations in Carlsbad has
been fraught with flawed assumptions, contractual and operational
challenges and marginal financial success. However, the board of
directors of DTS America and members of the executive committee
strongly believe that this is not indicative of future performance
and through modifications to the current business model significant
financial and operational success can be achieved."
DTS, in turn, has several performance obligations listed in the
agreement. The company, in the contract, was expected to have at
least 100 jobs within 18 months of the agreement's signing. DTS
also agreed to have at least 200 jobs within 30 month. The average
employee salary, after two years of working with DTS, will be at
least $31,200, according to the contract.
Under the original contract, if DTS defaults within two years of
the creation of the agreement, and if the CDOD terminates the
agreement as a result, DTS has to repay all cash incentive funds
received.
http://www.currentargus.com/ci_5813654
3) Bhutan gears up to share the MT pie
While a batch of 65 students is training in medical transcription -
a first in Bhutan - at least 150 more are undergoing rigorous
computer and English training classes to be a part of what would be
the country's maiden call centre tipped for an August 2007 launch.
These initiatives are underway in conjunction with experts from
India. Bhutan already has a $70 million market in hand.
To create new job avenues for its youth, Thimphu-based Bhutan
Business Solutions has inked an agreement with India to train its
youngsters in the intricacies of medical transcription to prepare
them for US clients. And, with an assured monthly stipend of Rs
3,000, the first batch of trainees is lapping it up.
"I want to build up my career in more appropriate way in terms of
both money and job satisfaction. It's going to be a very big thing
but it will definitely take some time because this is new thing in
Bhutan and we Bhutanese are not actually into all this, we are not
into working late hours," said Sarina Kafe, Trainee.
However, training is an uphill task. The biggest hurdles are below
average english proficiency and negligible computer awareness.
A Mumbai-based firm is training the youngsters for over six months
in spoken and written english, comprehension, computer short-cuts
and scientific typing and more specifically medicine. At least 500
young Bhutanese would be trained here over the next few months.
"In India, the challenge we face very little is medicine because
medicine is something we generally have knowledge about. But here
in Bhutan medicine as such is a taboo, people don't specialize in
medicine," said Alex Fernandes, Chief Training Coordinator.
"Second is English. What they speak is not technically correct
English so it is like they have to unlearn and learn. Learning is
as such not a problem but unlearning and learning is a major
problem," Fernandes added.
http://www.ndtvprofit.com/homepage/storybusinessnew.asp?template=&whichstory=n&i\
d=37935
4) MedQuist Releases Version 1.1 of Ovation Voice Capture Platform
MedQuist Inc. announced the release of version 1.1 of its voice
capture platform, DocQment(TM) Ovation. This latest software
release gives HIM professionals superior management of their
medical documentation when using outsourced transcription service
providers.
"Ovation has been very successful for us thus far. We signed 20
customers within the first six months of launching this Web-based,
enterprise digital voice capture and transport solution last year.
As they complete their implementations, customers are experiencing
improved turnaround times with new workflow tools such as Quality
Control and ADT backfill. Version 1.1 will add to these
capabilities with enhanced reporting capabilities and management
options that will help provide better control of the document from
dictation through signature," says Scott Bennett, MedQuist senior
vice president of Sales and Marketing.
http://www.sys-con.com/read/370748.htm
5) Separate welfare boards for STs, De-notified Tribes on cards
The State Government will set up separate welfare boards for
Scheduled Tribes and De-notified Tribes. Replying to a debate on
the demands of her Ministry, Adi Davidar and Tribal Welfare
Minister A. Tamilarasi told the Assembly on Wednesday that the idea
was to improve socio-economic and educational condition of the
communities, who were entitled to all benefits and concessions
given to members of other welfare boards.
To provide more employment opportunities for Dalit/tribal youth,
the Department, in coordination with the Tamilnadu Adi Dravidar
Housing and Development Corporation (TAHDCO), was offering
employment-oriented training.
To enable students to improve their English speaking skills, about
5000 students would be given training at a cost of Rs. 2 crore.
Five hundred students would be trained to take up jobs in BPOs/call
centres and another 500 in medical transcription.
http://www.hindu.com/2007/04/19/stories/2007041903960600.htm
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Apr 14, 2007
********************************************************
Newsletter - medical transcription a less desirable sector for
Philippines?
********************************************************
ADVERTISEMENT:
****************
A leading Training Unit also engaged in the field of Medical
Transcription requires Faculty in Medical Language who will impart
medicine and language training - Anatomy, Physiology, Pathology,
Diagnosis, treatment, Laboratory Tests, Diagnostic and Imaging
Procedures, Pharmacology, Medical terminology, and related topics
tailored to the needs of the Medical Transcription Industry.
Young and proactive medical language specialists with teaching
experience, preferably in Language of Medicine in the MT Industry
will be given preference. Compensation commensurate with profile.
All openings are at present in Hyderabad, Vijaywada and
Vishakhapatnam.
Contact 040-66787771/72 or email contactus@... (Subject:
Faculty)
********************************************************
Dear Friends,
Analyst Lauro Vives explains why medical transcription is a less
desirable sector for the Philippines - to see the video, go to:
www.mtindia.info
Firstly, US remains the biggest source of demand for medical
transcription services accounting for over 85% of the market. With
only a single source of demand globally, medical transcription
industry will suffer from the pressures of continuingly reducing
costs.
Secondly, the most riskiest sector will always be where labor is
intensive and highly skilled and specialized. Philippines doesn't
have the critical mass of people with potential to meet the MT
industry demands. As a result, retention of people becomes very,
very difficult.
Unless, off course, you want to make training your business
model...
----------------------------------------------
End of transcript...
I am not too sure, the above factors don't apply to India...
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Medical outsourcing debacle?
A growing number of Australian hospitals and medical practices are
outsourcing secretarial work to companies in India, Pakistan and
the Philippines. At least four big Sydney hospitals and hundreds of
doctors are among those using cheap labour to transcribe digitally
recorded verbal notes online. Prices can be half as much as the
Australian rate, or less.
But rivals claim foreign workers, most of whom do not have English
as their first language, are more prone to making dangerous
mistakes and may be unable to keep patients' private details
secure.
State and Commonwealth laws ban the sending of medical information
overseas unless privacy protection is of the same standard as in
Australia. Among possible solutions were making it mandatory for
transcription companies to declare if they were sending medical
files overseas or prosecuting those who sent information to places
with inadequate protection.
Lyndie Arkell, chief executive of OzeScribe, described the quality
of overseas transcriptions as "absolutely terrible''. "There is a
large industry sending work to India because there are doctors who
want cheaper transcriptions,'' she said. "But they are violating
privacy laws and disrespecting their patients' privacy. I don't
think patients go to their doctors thinking their records are going
to end up in India.'' Mistakes and mix-ups in medical terminology
are common among overseas transcribers who cannot understand
Australian accents, she warned. She told how overseas transcription
companies had left leaflets at hospitals offering to do work for 8c
a line, compared with an average Australian rate of 27c.
Raji Swaminathan runs Sydney-based Professional Transcription
Solutions, which has 50 staff at a centre in Chennai, India, and
has four big Sydney hospitals and more than 150 doctors signed up
to her service. Ms Swaminathan insists her staff work for an
Australian company and are properly trained to understand
Australian accents.
"All staff sign confidentiality agreements for me,'' she said.
http://www.news.com.au/sundaytelegraph/story/0,,21556989-5001021,00.html
2) Seaview, US firm ink new pact
Targeting higher volumes in healthcare documentation services and
bringing in newer areas of healthcare solutions under its fold,
Thiruvananthapuram-based BPO player Seaview Support Systems has
entered into new contracts with UK-based outsourcing major DScribe.
Elaborating on the fresh contracts with DScribe, Raju Harilal, CEO,
Seaview Support Systems, said that "the deal would help Seaview
make its foray into the fields of medical billing and
tele-radiology soon."
Meanwhile, DScribe expects its outsourcing volumes to Seaview to
double in the next two months, according to the UK company's
managing director FCA Hamilton.
Seaview has also announced a tie-up with SBI Life to launch a
pension plan for all its employees. Harilal said with this tie-up,
over 300 employees at Seaview would be provided savings benefit
with a secure retirement plan. This is perhaps for the first time a
private sector company based in the state capital is coming out
with a pension plan for its staffers, he added.
Aimed at addressing attrition and to inspire its largely young
workforce to start the habit of savings, the pension plan would
ensure that the periodical savings are carefully preserved with
full guarantee of the corpus, and will be paid back with returns
and entitled bonus as annuity payments at the time of retirement,
the Seaview CEO added.
http://www.business-standard.com/iceworld/storypage.php?leftnm=8&subLeft=2&chklo\
gin=N&autono=280793&tab=r
3) Outsourcing of UK hospital records to India opposed
Visions of deaths caused by possible mistakes made by medical
secretaries in India have been raised to prevent transcription work
in British hospitals from being outsourced to India and the
Philippines. Several hospital trusts of the National Health Service
(NHS) have outsourced medical transcription work to India, with
more considering the option to cut budgetary deficits. The moves
have prompted a welter of protests from medical secretaries and
unions.
The latest to face opposition to outsourcing medical transcription
to India is the NHS Southport and Ormskirk Trust, which is battling
to reduce a 15 million pound deficit. Its plans to outsource work
to India have prompted unions and medical secretaries to raise the
prospect of patients in Britain dying due to mistakes by medical
secretaries in India.
The British Society of Medical Secretaries (BSMS) has warned that
outsourcing work to India could result in deaths. Kathy Perkins,
chairperson of the BSMS, said: "Inevitably, there will be a patient
death directly attributable to the wrongful interpretation of a
crucial word or drug dosage by an outsourced worker unfamiliar with
the language or terminology.
"This will cause an outcry and the emphasis will shift back to
requiring medical transcription by trained medical secretaries. But
the damage will have been done. The majority of medical secretaries
will either have been made redundant or left the service. British
medical secretaries aim for 99.8 per cent accuracy in
transcriptions."
Reports from Liverpool say that medical secretaries in the trust
are furious on being asked to describe how they did their jobs to
see if the work could be transferred to India and the Philippines.
Southport's Liberal Democrat MP John Pugh described the plans as
'barking mad', and said: "The one thing there needs to be in any
good hospital is a close connection between the administrative and
the clerical staff. "If you have them in two different places, on
different continents then it's going to be very hard to achieve."
A spokesperson for the trust insisted that outsourcing
transcription to India was only one option they may consider in a
bid to cut costs. Clare Vattev, business manager at the Trust,
said: "We will be looking at a number of options and the use of
digital dictation and out-sourced transcribing may be considered.
"The trust is currently reviewing its secretarial functions with a
view to improving both the efficiency and timeliness of its
communications."
http://www.dnaindia.com/report.asp?NewsID=1090372
4) Icac seeks MT training for gamers!
Online gamers are potential medical transcriptionists and learn
about the profession inside Internet cafes, an official of the
Internet Caf Association of Cebu (Icac) said. Felix Cogal, Icac
president said Icac, a group of local Internet caf operators, are
in negotiations with Total Transcription Solutions Inc. (TTSI), a
medical transcription (MT)-training center that enables Internet
cafes to become an "extended laboratory" for MT students.
He said TTSI will provide Internet cafes with MT Tutor Online
prepaid cards and equip the cafes with the necessary software to
run the online tutorial. However, Cogal said cyber caf operators
may also invest in additional "foot pedals" or controls that will
further enhance the tutorials.
While the tutorials are meant for MT students, online gamers can
take advantage of the software by purchasing a prepaid card,
learning the modules and participating in the exercises, he said.
"This will slowly convert online gamers as medical
transcriptionists," said Cogal, adding that because online exams
are monitored, those who perform better have a bigger chance of
getting hired automatically.
Due to limited manpower, MT training centers are tapping Internet
cafes and the academe to attract more Filipinos to become
transcriptionists. "This thing is good for the younger generation
because it is both fun, since it follows an online game concept, is
and educational. It also gives them a bigger chance to land a job,"
he said. Cogal also said the proposed joint venture with TTSI will
be revenue-generating for Internet caf operators.
http://www.sunstar.com.ph/static/ceb/2007/04/13/bus/icac.seeks.mt.training.for.g\
amers..html
5) African countries vie for outsourcing business
In November 2005, Ghana commissioned Hewitt Associates of India to
probe the country's key strengths and weaknesses in the global
services sector. The analysis of Ghana, as benchmarked against 11
established and emerging offshore international and regional
destinations, showed that the country scored high on the size of
its English-speaking population and competitive labor costs.
However, it ranked poorly on the quality of infrastructure and
demonstrated government focus.
Overall, there is significant potential for Ghana to scale up
offshoring activities and position itself in niche markets of the
BPO sector. The Hewitt study recommended that the key vertical
market niches Ghana should focus on include medical transcription,
coding, billing, data processing and customer contact processes.
The government of Ghana subsequently requested the World Bank
Group's support in developing an IT-enabled services sector and was
given a $40 million credit.
http://www.infoworld.com/article/07/04/09/HNafricanoutsourcing_1.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Apr 07, 2007
********************************************************
Health Information Privacy and Security Week
********************************************************
Dear Friends,
April 8 through 14 is Health Information Privacy and Security Week.
This annual event is sponsored by AHIMA to raise awareness among
healthcare professionals, their employers, and the public of the
importance of protecting the privacy, confidentiality, and security
of personal health information. During the week, AHIMA and the
community of HIM professionals are working to educate and inform
these groups of their rights and responsibilities related to the
use and disclosure of personal health information. To access the
planning kit online, visit here:
http://www.ahima.org/hipsweek/
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) CBaySystems Named as a Supplier for GNYHA Services Members
After a thorough selection process, CBaySystems, a provider of
health care technology, outsourced business solutions, and medical
transcription services, was chosen as a supplier for GNYHA Services
members, a group purchasing organization. Under the agreement, CBay
will provide access to a full array of integrated document
management services, including medical transcription, dictation
capture, and speech recognition to GNYHA Services' alliance of
nearly 250 member hospitals located throughout New York, New
Jersey, Pennsylvania, and Puerto Rico.
The GNYHA Services group purchasing program is offered in
conjunction with Premier Purchasing Partners, LP (Premier).
CBaySystems and GNYHA Services have arranged for all members of the
GNYHA Services group purchasing program to have access to
CBaySystems' services.
"We are pleased that through our relationship with CBay, we are
able to offer the GNYHA Services membership a robust transcription
service solution at a very competitive price," said Donna
Gammarato, Vice President of Supply Chain Management at GNYHA
Services.
http://www.drugnewswire.com/14681/
2) Lake Systems to set up BPO unit in Nashik
Bangalore-based Lake Systems Pvt Ltd (LSPL), a healthcare business
process outsourcing (BPO) major, is setting up its first unit in
Nashik. The company will initially employ 100 professionals.
Speaking to Business Standard, Pratibha Nakil, director of the
company, said, "As part of our expansion plan, we are setting up a
healthcare BPO unit at Nashik. We have leased a 3,500-sft property
in Satpur MIDC area of Nashik. Initially, we will recruit 100
people and increase the strength gradually."
She said the major focus was on medical transcription (MT) and the
company had most of its clients in the US and Australia. "We want
to grow as much as possible. We will build our own facility at
Nashik if we get adequate skilled manpower here," she added.
The business volume of the global MT industry is around $22 billion
of which, 20 per cent comes from India, according to her. The size
of the business generated by the MT industry annually in India has
been estimated at $5 billion. In India, Bangalore, Hyderabad and
Delhi are the prominent centres for the MT industry but now the
business is seen shifting to smaller cities such as Pune, Kochi,
Coimbatore and Nashik, she said.
Currently, LSPL has its BPO unit in Bangalore employing 150 people.
http://www.business-standard.com/iceworld/storypage.php?leftnm=8&subLeft=2&chklo\
gin=N&autono=278239&tab=r
3) Spheris posts Q4 loss, margins improve
Medical transcription services provider Spheris posted a loss in
the fourth quarter and for the full year, but saw an improvement in
operating margins. Revenue came in at $51.4 million in the fourth
quarter ended Dec. 31, up from $50.8 million in the fourth quarter
last year. Company officials attributed the revenue increase to the
acquisition of Vianeta Communications, a company it acquired last
year.
Expenses held the line at about $50 million and income before taxes
and interest increased to $1.3 million from $954,000 in the last
quarter of 2005. The company's Q4 loss came in at $3.4 million, the
same as the previous fourth quarter.
For the year, the Franklin-based company posted a loss of $12.2
million, up from $10.2 million in 2005. Revenue was down slightly,
coming in at $152 million, about $2 million below the year-ago
results. Expenses decreased about $1.5 million to $203 million.
Income before interest and taxes decreased 9 percent to $4.1
million.
In a statement accompanying the company's financial results,
company officials noted the loss increase was primarily attributed
to increased interest expense as a result of rising rates on
variable rate senior secured credit facilities.
http://www.bizjournals.com/nashville/stories/2007/03/26/daily12.html?from_rss=1
4) MedQuist, former officers, settle securities lawsuit
MedQuist Inc. has settled claims connected to a shareholder
class-action lawsuit for $7.75 million, the electronic medical
transcription company said.
The Greater Pennsylvania Pension Fund was the lead plaintiff in the
suit, which alleged MedQuist violated federal securities laws by
issuing false and misleading statements to the market between April
2002 and November 2004. The lawsuit alleged the statements
artificially inflated the market price of the company's securities.
MedQuist and the former company officers named as defendants did
not admit liability or wrongdoing in the settlement.
In 2004, MedQuist of Mount Laurel, N.J., announced it was
restructuring its top management and instituting other reform
measures following an eight-month independent review that found
problems with the company's billing methods. The company has said
it is cooperating with the Securities and Exchange Commission's
ongoing investigation into its billing practices.
The settlement is subject to formal documentation by the parties
and conditioned on final court approval.
http://milwaukee.bizjournals.com/philadelphia/stories/2007/03/26/daily28.html
5) Revenue from healthcare BPO to triple by 2011
Healthcare BPO service provider Zavata India's $80 million contract
with four major US hospitals in November last year is a healthy
example of the booming healthcare BPO services sector. Offshoring
of healthcare revenue cycle management services is set to gain
traction this year, with Zavatas deal likely to set a strong
precedent for more contracts involving turnkey end-to-end revenue
cycle management (RCM) services.
A range of services beginning from the admission to post-discharge
of a patient including medical coding, billing, medical
transcription, claims generation, patient follow-up, et al are
referred to as revenue cycle management. More than half of the US
hospitals are directly or indirectly offshoring various components
of healthcare services, offshore vendors can now expect more
end-to-end work, according to a recent report....
http://timesofindia.indiatimes.com/articleshow/1812871.cms
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Mar 24, 2007
********************************************************
Newsletter - Nuance to Acquire Focus Infomatics...
********************************************************
ADVERTISEMENT:
****************
A leading Training Unit also engaged in the field of Medical
Transcription requires Faculty in Medical Language who will impart
medicine and language training - Anatomy, Physiology, Pathology,
Diagnosis, treatment, Laboratory Tests, Diagnostic and Imaging
Procedures, Pharmacology, Medical terminology, and related topics
tailored to the needs of the Medical Transcription Industry.
Young and proactive medical language specialists with teaching
experience, preferably in Language of Medicine in the MT Industry
will be given preference. Compensation commensurate with profile.
All openings are at present in Hyderabad, Vijaywada and
Vishakhapatnam.
Contact 040-66787771/72 or email contactus@... (Subject:
Faculty)
********************************************************
ADVERTISEMENT:
****************
Lake Systems Pvt Ltd. is a well reputed B'lore based company which
is expanding its operations in NASHIK (Maharastra). With a client
base spread across North America and Australia, we are now
embarking on an aggressive growth plan with the intent of doubling
our production capacity. For our Nashik and B'lore units we are
looking to recruit highly motivated and ambitious individuals in
the following capacities:
* Proofers : Min proofing exp of 2yrs.
* Medical Transcriptionists : Both In-house and Home based,
experienced and freshers welcome. NO NIGHT SHIFTS, attractive
packages/incentives, excellent career growth.
Lake Systems Pvt Ltd.
D/91 1st Floor, Opp Niwec Club, MIDC, Satpur
Nashik- 422007
Phone : 0253-2350214 Email : recruitment@...
********************************************************
Dear Friends,
Nuance Communications, Inc. announced a definitive agreement
whereby Nuance will acquire Focus Infomatics, Inc. This acquisition
will expand Nuance's ability to deliver Web-based speech
recognition editing services and significantly accelerate Nuance's
strategy to automate manual transcription in healthcare, where an
estimated $15 billion is spent worldwide each year. Focus' proven
technology and services portfolio, in conjunction
with the Dictaphone iChart Web-based transcription solutions, will
ensure the most efficient and scalable Internet delivery of
automated transcription as a service.
Focus Infomatics is one of the most respected speech recognition
services organizations in healthcare, serving some of the U.S.'s
largest healthcare organizations such as Ardent Healthcare, MD
Anderson Cancer Center and Brigham and Women's Hospital. The
company combines the use of speech recognition, a Webbased editing
platform and an optimized India -based operation to achieve
superior customer satisfaction, turnaround time and cost
efficiency. Focus' practices have garnered the industry's highest
customer satisfaction as evidenced by its 2006 Best in KLAS
ranking by KLAS Enterprises, an independent organization that
monitors performance of healthcare vendors worldwide.
"The pressing requirement for automation in the healthcare industry
presents a significant opportunity for the adoption of Nuance
speech-enabled solutions," said Paul Ricci, chairman and CEO at
Nuance. "In particular, Focus' outstanding reputation for speech
editing services and highly skilled workforce will support the
rapid growth of iChart, our hosted speech-enabled transcription
service. By combining Nuance's premier speech technology and Focus'
proven services, we expect to accelerate our objective to eliminate
manual transcription."
The acquisition was funded with cash. Consideration after
adjustments is approximately $58 million. The acquisition has been
approved by both companies' Boards of Directors and is expected to
close by March 31, 2007.
To read the entire press release, go to :
http://www.focusinfomatics.com/2007-03-15_Focus_Release_FINAL.pdf
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) iMedX acquires Tidewater Transcription Services
iMedX Inc., announced that it has acquired Tidewater Medical
Transcription Services Inc., (TMTS). TMTS, founded in 1999,
currently serves medical clinics in Virginia and North Carolina,
with a US-based transcription workforce. With the acquisition of
TMTS, iMedX gets deeper penetration into medical clinics in the
mid-Atlantic region of the United States, and can utilize TMTS's
network of US-based medical transcriptionists to complement its
large, scalable workforce in India.
2) CBaySystems' Chairman Raman Kumar to be Honored at the 11th
Annual Maryland International Business Leadership Awards
Chairman and CEO of CBaySystems, Raman Kumar, will be honored with
the prestigious Maryland International Business Leadership Award on
Thursday, March 29, 2007. The award is presented annually to an
individual within a Maryland company who has led his or her company
to new global heights, demonstrating an entrepreneurial spirit,
determination, creativity, and the cultural sensitivity that global
business demands.
The World Trade Center Institute will host this annual event at the
Jim Rouse Visionary Center in Baltimore. The event has become a
true must-attend for the "who's who" of Maryland's international
business community, drawing 400 area business leaders and senior
government officials.
"Mr. Kumar's impressive accomplishments and strong track record of
growth make CBaySystems an exemplary model for other Maryland firms
on the global horizon," said Mark Davis, Director of Business
Development for the World Trade Center Institute.
http://www.businesswireindia.com/PressRelease.asp?b2mid=12229
3) Liberty Hospital outsources transcription services to national
company
Liberty Hospital has outsourced its medical transcription services
to a national firm, a growing trend among health-care providers but
one that has a former hospital transcriptionist concerned.
Lori Nonemaker, the transcriptionist who opted not to work for
Transcend, said she ethically could not work for the company
because it outsourced some of its work overseas.Nonemaker said she
was especially concerned because the transcriptionists were told
Liberty Hospital had an oral agreement with Transcend not to
outsource its medical transcriptions overseas. "It wasn't
specifically addressed in a contract," she said.
Crossett said that since the time the transcriptionists were told
of the oral agreement, Transcend and Liberty Hospital had made an
addendum to the contract that specifically said Liberty Hospital's
medical information must be handled within the United States.
Crossett has a letter from Transcend Chief Executive Officer Larry
Gerdes saying the company is "contractually committed to produce
100 percent of Liberty Hospital transcription with our U.S.-based
employees."
http://www.kccommunitynews.com/articles/2007/03/22/liberty_tribune/business/lt_b\
iz03-22-07d.txt
4) Ex-future doctor runs MT firm
"I didn't want to go into engineering. I wanted to be different,"
says Malu Simeon-Florendo, CEO of Multi-Scribe Global Outsourcing
Inc. (MSGO). Her whole family was in the engineering business, so,
to be "different," the young lady pursued a degree in medicine at
the UE College of Medicine.
She realized she did not want to be a doctor. She worked in HR for
a few years, then got an MBA under the Regis Program at the Ateneo
School of Business. She landed a job as a business development
manager for a local domain administration company, dotPH. "(Working
at dotPH) was fast-track learning in IT," she says. "I learned to
think out of the box, to be creative, to make 'something' out of
'nothing.' I learned to be flexible, to be innovative, because
things in the IT industry change so fast."
Her interest in medical transcription (MT) was sparked by her
contact with her mother-in-law, an investor in an MT school based
in Makati. Luckily, again, the start-up bagged its first client-a
hospital in Kansas, USA-through a Fil-American doctor who was
serendipitously in Manila for a medical mission.
Simeon-Florendo signed up with the Medical Transcription Industry
Association of the Philippines Inc. (MTIAPI) and the American
Health Information Management Association (Ahima) and sales-blitzed
the states of California, Illinois, New York, New Jersey,
Pennsylvania, Arizona, Florida, Texas and Kansas armed with a
laptop, a webcam, a PowerPoint presentation and a supply of
Filipino spunk. She signed up three big clients on her first US
sales trip.
Today, MSGO is the Philippines' largest "one-hundred percent MT"
company, with 130 workstations. From a few square meters in one
floor back in July 2005, MSGO now occupies four floors of the same
building where it began.
MSGO also has an interesting production strategy. "MSGO uses
in-house sub-contractors which it calls NEST (New Expert Satellite
Team). A production group of MSGO, the NEST is an innovative
management concept with strong competencies in quality assurance,
control span, sub-contracting, "bayanihan," entrepreneurship and
turn-key business operations," says Simeon-Florendo.
http://business.inquirer.net/money/topstories/view_article.php?article_id=54103
5) Nuance Introduces DragonConnect
Nuance Communications, Inc., introduced DragonConnect for Dragon
NaturallySpeaking Medical customers at the Healthcare Information
Management Systems Society (HIMSS) show taking place in New
Orleans. With DragonConnect, Dragon NaturallySpeaking Medical
customers will be able to take advantage of the enterprise wide
dictation, transcription and speech recognition capabilities of the
Dictaphone Enterprise Express solution to maximize their clinical
documentation effectiveness.
With Dragon NaturallySpeaking Medical, healthcare providers dictate
directly into third party clinical information and Electronic
Medical Record ("EMR") applications thereby reducing the cost of
transcription, improving report turnaround time and increasing
overall adoption rates of these clinical information systems. Many
Dragon NaturallySpeaking customers have expressed the need to have
the ability to send specific reports to transcription services in
instances where they do not have the time to manually review the
speech recognized report themselves. DragonConnect will support
this capability by providing a software bridge between Dragon
NaturallySpeaking Medical and Dictaphone's Enterprise Express
family of integrated dictation and transcription solutions,
including EXVoiceT and EXTextT.
http://www.huliq.com/13549/nuance-introduces-dragonconnect
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Mar 10, 2007
********************************************************
Newsletter - A Standard Unit of Measure for Transcribed Reports...
********************************************************
ADVERTISEMENT:
****************
Vasant Scribes is a well established ISO 27001 certified Medical
Transcription Company with a seven year track record located in
Hyderabad. We are now working with MedQuist, USA, the world's
largest medical transcription services company and consequently are
on a path of rapid expansion including setting up branches at new
locations.
Vasant takes pride in being an employee friendly organization with
attractive salary / incentives and benefits. To make the growth
happen and share the success we are looking for committed MT
professionals.
MTs : At least six months as Medical Transcriptionist.
PROOFERS : At least one year as proofer and overall four to five
years in MT Industry.
Email your CV to careers@... or post to
Vasant Scribes Limited, 1-11-251/1B, Vasant Towers, Begumpet,
Hyderabad-500 016
Contact Prathima / Shantanu at 040-27764215 or Hyma at 040-66511019
/ 020
********************************************************
ADVERTISEMENT:
****************
A leading Training Unit also engaged in the field of Medical
Transcription requires Faculty in Medical Language who will impart
medicine and language training - Anatomy, Physiology, Pathology,
Diagnosis, treatment, Laboratory Tests, Diagnostic and Imaging
Procedures, Pharmacology, Medical terminology, and related topics
tailored to the needs of the Medical Transcription Industry.
Young and proactive medical language specialists with teaching
experience, preferably in Language of Medicine in the MT Industry
will be given preference. Compensation commensurate with profile.
All openings are at present in Hyderabad, Vijaywada and
Vishakhapatnam.
Contact 040-66787771/72 or email contactus@... (Subject:
Faculty)
********************************************************
Dear Friends,
The American Health Information Management Association/Medical
Transcription Industry Association (AHIMA/MTIA) Joint Task Force on
Standards Development convened to recommend a standard unit of
measure for medical transcription of patient medical records. I
quote:
"A VBC is a character that can be seen with the naked eye. Under
this counting scheme, spaces, carriage returns, and hidden
formatting instructions such as bolding, underline, text boxes,
printer configurations, and spell checking are not counted in the
total character count.
The joint task force unanimously agreed that VBC is the only
counting method that can be easily understood, verified, and
replicated by all parties in the medical transcription business
processes. Accordingly, we propose the VBC as the standard unit of
measure for medical transcription.
The task force recommends that this definition be adopted by all
organizations producing medical transcription."
To read the entire recommendation, go to :
http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_033539.pdf
OR
http://www.mtia.com/associations/5147/files/AHIMA_MTIA4web%2020070206.pdf
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) DTS lets 13 employees go, down to 50...
DTS America, which began training its first class of Carlsbad
employees in January 2006, will now have a staff of about 50. Seven
other students are currently working through the organization's
training program, Carlsbad Department of Development Board
President Valerie Murrill said. The CDOD was involved with
recruiting DTS to Carlsbad.
"This was a business decision based on performance and industry
standards," Murrill said. DTS Executive Officer Doug Hardwick said
medical transcription is a challenging business. "We felt like, in
a business like this, we have to make some judgment calls about
whether or not you think people ultimately can make it," he said.
Classes are ongoing, Hardwick said, and the company is still
seeking more employees. "We just put on two new hospitals. We have
lots and lots of work," he said. "We're definitely not closing the
door. We have a lot of new business, and we need Carlsbad."
The company is also training its employees in speech recognition
courses, he said. "We need to develop a core group of successful
people that are making good money and are successful in this," he
said. "By doing this, those people will become a magnet to bring in
other people in the community. We're still committed to growing."
Hardwick said the company's strategy is to grow, but at a rate that
ultimately focuses on top employees. The career is a professional
job that requires a certain type of person, he said. "The bottom
line is we have to run the business to make it successful," he
said.
http://www.currentargus.com/ci_5336129
2) SPi sets aside P5 Billion for BPO expansion
SPi Technologies Inc., a unit of PLDT, said it was allocating P5
billion to expand its business process outsourcing (BPO)services
this year. In a statement, SPi said the expansion will cover its
healthcare services and new business line extensions for its
publishing and legal groups.
SPi offers various services including support coding, medical
transcription and a wide range of call center and knowledge-based
outsourcing solutions. SPi is set to open two new facilities, the
300-seat facility in Chennai and 450-seat in Hannoi, Vietnam, which
are expected to be operational by mid-year. The Chennai center will
house both healthcare and publishing operations while the Hanoi
center will initially cater to publishing operations.
http://www.abs-cbnnews.com/storypage.aspx?StoryId=67432
3) Offshoring of healthcare revenue cycle management services to
gain traction
Healthcare BPO services provider Zavata India's $80 million
contract from four major hospitals in the US in November 2006 is
likely to set a strong precedent for more contracts involving
turnkey end-to-end Revenue Cycle Management (RCM) Services
A range of services beginning from the admission to post-discharge
of a patient including medical coding, billing, medical
transcription, claims generation, patient follow-up, etc. are
referred to as revenue cycle management. Although more than half of
the hospitals in the US are directly or indirectly offshoring
various components of healthcare services, offshore vendors can now
expect more end-to-end work. Rising cost pressures, coupled with
increasing workload are forcing healthcare institutions to explore
the outsourcing / offshoring option.
Currently most of the offshore vendors focus on either the large
hospitals or the physician market space. But in future, Indian
vendors offering RCM services can look to tap a huge opportunity
from the relatively un-addressed and large segment consisting of
mid-size hospitals (<500 beds) in the US. So far, this segment had
been beyond the radar of most vendors, but the Zavata deal, which
demonstrates the rising comfort level with offshoring by mid-sized
hospitals, is likely to spark off a new wave of deals and
contracts. Arun Jethmalani, CEO of ValueNotes says, "a key trend we
are seeing is the increasing ability of Indian vendors to provide
end-to-end services for healthcare revenue cycle management.
Related to this is the likely increase in penetration of offshore
vendors into the hospital segment."
India-based vendors in this segment range from large, healthcare
focused players such as Apollo Health Street, Ajuba, Zavata and
Perot Systems to small, home run outfits, including freelancers.
With larger buyers looking for service providers to provide the
entire range of services, vendors will gear up to add or extend
their service offerings. Investment capability - for capacity
addition, expansion in services and greater automation - will be
the critical factor for smaller companies to survive and grow in
the long run.
"US Healthcare Revenue Cycle Management - Offshoring of Medical
Coding & Billing Services", a recently released report by
Pune-based ValueNotes, leading provider of outsourcing research and
information shows that the share of work from hospitals forms 20%
of the total medical billing and coding work offshored to Indian
vendors. Although the market is currently small - total revenue
earned by players in 2006 was $125 million - this is expected to
more than triple by 2011, while the number of employees engaged in
billing and coding will increase to 17,500 (revenue and manpower
estimates exclude medical transcription.) Analyst Neeraja Kandala
says that with increasing vendor capability, offshoring is expected
to grow by at least 25% CAGR for the next three years.
http://www.fastpitchnetworking.com/pressrelease.cfm?PRID=5931
4) InterMed Associates Goes Paperless Using Mednet System's
EMR/E-Prescribing Application
Thanks to EMR InterMed's physicians have completely eliminated
their transcription costs. Progress notes are created using
pre-defined templates and Dragon Dictation System. A patient's
entire progress note is created, completed, signed and
electronically Filed by the time the patient checks out of the
office. "I can't believe how expensive it is to work with paper
charts as opposed to electronic medical records. It is so much
easier to keep track of vital information with this system. No more
worrying about important documents getting lost in the shuffle,"
says Dr. Ishwara Sharma, cardiologist.
http://prweb.com/releases/2007/3/prweb509791.htm
5) Data Protection Law in Philippines' Business Process Outsourcing
Industry
In 2006, the Government of Philippines recognized the significance
of data protection laws in their profitable and growing BPO
industry and issued 'Administrative Order 8' that contains the
Guidelines for the Protection of Personal Data in Information and
Telecommunication System in the Private Sector ("Guideline 8").
Section 7 Guideline 8 establishes the confidentiality principle.
Under this principle, any person who gets access to personal data
in an information or communication system, pursuant to powers
conferred under E-commerce law, 'shall not convey or share the same
with any other person.' This confidentiality rule will have an
important impact in the Philippines' Medical Transcription BPO
market. Philippines is a major player in offshore Medical
Transcription services and confidentiality is paramount in the
medical field.
http://www.ibls.com/internet_law_news_portal_view.aspx?s=latestnews&id=1696
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Feb 24, 2007
********************************************************
AHDI (AAMT) and MTIA Forge Partnership
********************************************************
ADVERTISEMENT:
****************
Lakesystems is a well reputed B'lore based company, into its 7th
year of successful operations. With a client base spread across
North America and Australia, we are now embarking on an aggressive
growth plan with the intent of doubling our production capacity. We
are looking to recruit highly motivated and ambitious individuals
in the following capacities :
Proofers : Min proofing exp of 2yrs.
Medical Transcriptionists : Both In-house and Home based,
experienced and freshers welcome. No night shifts, attractive
packages/incentives, excellent career growth.
Contact : Lake Systems Pvt Ltd.
#159, Sarjapura Road.
Koramangala 1st Block.
B'lore-34
Phone : 41313724, 25523946, 2553653
Email : recruitment@...
********************************************************
Dear Friends,
It is official now - I quote from the press release:
The Association for Healthcare Documentation Integrity (AHDI) -
formerly the American Association for Medical Transcription - and
the Medical Transcription Industry Association (MTIA) announced
that the organizations have formed a strategic legal partnership to
pool critical resources and collaborate on key initiatives. The
associations have formed a business relationship that will allow
for the outsourcing of selected MTIA business operations to AHDI,
the equal utilization of a mutually agreed upon Executive Director,
and merging of efforts on agreed-upon tactical and strategic
initiatives as defined under the relationship.
"It is no surprise that we find ourselves in the midst of a rapidly
changing healthcare delivery market. In response, the dynamic
partnership between AHDI and MTIA immediately brings forth a highly
strategic collaboration, greater union of combined resources and
unlimited amounts of collective expertise," states Jay Cannon, 2007
president of MTIA. "I believe this coordinated effort will address
many of the critical areas concerning the future state of clinical
documentation processing; not only for our respective members, but
supporting business partners as well."
AHDI 2007 President Cathy Baughman, CMT, FAAMT agrees. "At this
historic time in health information technology, with a national
movement toward an electronic health record, this collaboration
will provide both memberships a unified voice when establishing
health policy as it relates to standardization of documentation,"
says Baughman. "Knowing how critical this process is to the way
medicine is practiced, it makes good sense to bring together the
expertise and wisdom of each association so that we eliminate
redundancy in operation and channel our joint resources toward
driving the real initiatives that impact the industry."
To read the entire press release, go to:
http://www.aamt.org/scriptcontent/downloads/PressRelease013107.html
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Philippines Medical transcription sector rakes in $75M in
revenues
The medical transcription (MT) sector is expected to grow faster
than the call center industry after generating an estimated $75
million in revenues in 2006.
Industry group Medical Transcription Industry Association of the
Philippines Inc. (MTIAPI) noted a sharp rise in total revenues in
the last three years from $42 million in 2004, based on figures
from the Board of Investments (BOI). The association also increased
its membership from 46 to 70 member-companies in the last 12
months.
"The steady decline in the number of qualified medical
transcriptionists in the US is driving companies there to outsource
offshore to destinations with strong English-language skills," said
Gonzales, who is also and executive for SPi Technologies, a local
business process outsourcing firm that offers third-party MT
services.
According to ValueNotes Research, 40 percent of the total MT market
in the US is being outsourced to third-party service providers;
five percent of which is contracted abroad.
India gets nearly 80 percent of the offshore MT market while the
Philippines gets about 10 percent. (Inquirer.net)
http://www.asianjournal.com/?c=190&a=18108
2) MedQuist and IQMax Strengthen Partnership, Deliver Mobile
Point-of-Care Solutions to Healthcare Market
IQMax will be showcasing its mobile solutions in MedQuist's booth
(#6451) at the HIMSS 2007 Annual Conference and Exhibition next
week in New Orleans, utilizing some of the newest mobile devices in
the market, including the popular Palm(R) Treo(TM) 700w and 750
devices, as well as the Cingular(R) 8525 and the Verizon Wireless
XV6700.
MedQuist's PhysAssist IQ(TM), powered by IQMax, allows caregivers
to manage their daily workflow by delivering patient list and
demographic information to physicians on their mobile devices, so
that they can dictate and document patient encounters at the point
of care or in between appointments, at the time and place most
convenient for them.
With PhysAssist IQ, physicians can synchronize their dictated
patient encounters securely in a wireless or wired environment
across any care setting, whether acute or ambulatory. PhysAssist IQ
is certified on more than 40 different mobile devices utilizing the
Microsoft Windows Mobile(R) or Palm Operating Systems, so customers
have a variety to choose from.
http://sev.prnewswire.com/computer-electronics/20070221/CLW01721022007-1.html
3) Philips expands integration of SpeechMagic with electronic
medical record systems
Royal Philips Electronics announced that its speech
recognition-based document creation platform SpeechMagic will be
integrated with CareRevolution from Electronic Healthcare Systems
(EHS). CareRevolution, powered by SpeechMagic, will ensure the
faster availability of accurate medical data in electronic medical
records (EMR). Currently more than 4,000 physicians use
CareRevolution to run their practices more effectively and
profitably. By upgrading to Philips industrial grade document
creation technology the physicians will be able to choose their
preferred dictation and transcription workflow for greater
flexibility, mobility and efficiency. The system can be experienced
live at the Philips booth.
CareRevolution, powered by SpeechMagic, will support digital
dictation, backend and frontend speech recognition, giving
healthcare facilities total control over their document creation
workflow. The system is fully flexible, allowing physicians to
individually choose their preferred dictation workflow and easily
switch between the various transcription methods at any time.
SpeechMagic will also allow physicians to navigate and control the
EMR through voice commands, eliminating the distractions of
keyboard or mouse.
Using the document creation platform SpeechMagic, hospitals can
increase productivity and reduce administration costs. The over
8,000 installations of SpeechMagic worldwide include hospital- and
region-wide deployments in the United States and Europe.
http://www.healthtechwire.com/Press-Release.56+M5caa55be77f.0.html
4) Work opportunities in MT: Myths and facts
Are there really good opportunities in MT?
The demand for medical transcription will continue to increase as
the demand for health-care rises. Medical transcripts are the
source documents and "proofs of work done" to meet US federal and
state requirements by medical practitioners, and the basis of
patient medical management.
India, Philippines, Pakistan and other countries continue to
service US health-care facilities as the demand for electronic
conversion of medical records increases by 15 percent to 20 percent
every year. The number of medical transcriptionists needed by the
country is forecasted at 100,000 by year 2010.
Is training required to be an MT?
It is not a keyboarding skill. It is a language skill. In order to
properly translate and document patient care records, the MT must
employ the knowledge of English grammar and usage, understanding of
basic anatomy and physiology, disease processes, laboratory
medicine, and pharmacology in order to select and use appropriate
terminology, since there are many sound-alike words in the medical
language. Knowledge of business technology and computer operation
is also important. Listening and researching skills are also
critical components in the learning process.
Big bucks . . . are they real? ........... Is there an age limit?
......
http://www.manilatimes.net/national/2007/feb/11/yehey/mt/20070211MT1.html
5) Nuance, Dictaphone Healthcare Solutions to Showcase New Speech,
Mobile Technologies and Partnerships at HIMSS 2007
Nuance Communications, Inc. announced that it will demonstrate the
latest in speech technology for the healthcare industry and it
expects to make several important partner, customer and solutions
announcements in conjunction with HIMSS 2007.
-- "What are you really paying for transcription services?"
-- "Speech recognition is transforming medical documentation"
-- "Speech recognition works: the essential overview"
-- "How speech recognition can boost adoption of your EMR"
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20070214005888&newsLang=en
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
To subscribe, send an email to:
MTIndia-subscribe@yahoogroups.com
Jan 13, 2007
********************************************************
Looking Forward to a New Year...
********************************************************
ADVERTISEMENT:
****************
Established in 1999, Ascent Business Solutions provides Medical
Transcription, Medical Billing & Coding and Revenue Cycle
Management Services to the Healthcare Industry in the US. Ascent
urgently requires smart young professionals for the following
openings for its Kolkata Center:
Medical Transcription: Center Manager, Shift incharge, Quality
Analyst, Editors and Medical Transcriptionists
Medical Billing: Billing Manager, Medical Billers, Medical Coders,
AR analyst and AR callers.
Salary: No constraints for the right candidates.
Contact: Send your resume to: info@... or Call
Manager- HR @ 09373109829
********************************************************
Dear Friends,
Here are some interesting excerpts, from an article in the Hindu by
Shanti Kannan:
The ITeS/BPO sector continue to maintain high growth rate - The
year 2006 saw a significant increase in venture capital activities,
especially in the IT and BPO segments.
India is hugely visible on the world map, thanks to the IT
professionals. Thanks also to the rapid strides made by the IT and
ITeS (IT-enabled Services) sectors in the last decade, the Indian
economy has come under intense world attention. This growth has had
a spiralling effect on the economy. Given the current trends, the
industry is bullish on the future. Yet, the industry senses a
change in the landscape and realises the need to adapt to the
situation. The IT and ITeS/BPO (business process outsourcing)
sectors have recorded a buoyant growth of over 30 per cent and the
trend is expected to continue in the future.
The ITeS/BPO sector continued to maintain a significant growth.
There was a shift towards non-voice processes. And, there was a
visible movement towards knowledge process outsourcing (KPO) and
value-added services. The year 2006 also saw signs of consolidation
in the marketplace. On the IT services side, EDS had acquired
MPhasis and Cap Gemini bought over Kanbay. On the BPO front, RR
Donnelly annexed Office Tiger.
The year also saw a significant increase in venture capital
activities, especially in the IT and BPO segments. According to a
study by business intelligence firm Evalueserve, 44 venture capital
firms had already raised funds to invest in Indian start-ups, while
another 21 were in the process of doing so during 2006-07. The year
that has just gone by saw some frenzied hiring by Tier I players.
The top six IT services companies alone reported a net addition of
one lakh professionals.
With the bulk of the engineering professionals being mopped up by
the Tier I players, there was little left for Tier II players who
have started visiting Tier III and Tier IV engineering
institutions. It was a double whammy for Tier II players as their
attrition climbed above 20 per cent in 2006 and their ability to
hire from campuses was also challenged. Even for Tier I players,
the attrition climbed up in each of the last six quarters.
Shiva Ramani, Chief Executive Officer of SlashSupport, feels that
Tier II cities can be tapped with improvement in the infrastructure
and telecom connectivity, which should be the next wave. With the
dawn of 2007, the IT and ITeS/BPO industry should be prepared for
the challenges and successes. On the brighter side, the industry
will see more and more third party Indian IT-BPO companies and MNCs
graduate towards sophisticated and complex services such as
knowledge process outsourcing, remote infrastructure management,
offshore product development and design and engineering services.
The industry's move towards lower volume and higher value offerings
as opposed to entry- level back-office services, will gain momentum
during 2007, making for a more evolved and mature IT-BPO
environment.
To read the entire article:
http://www.nasscom.in/Nasscom/templates/NormalPage.aspx?id=50748
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Medical transcription market: What is out there and what we can
offer
Defining your niche market based on current company capacity and
ability to expand, skills inventory of your transcriptionists and
editors and technological adaptability is just half of your
marketing plan. The other half is marketing your strengths and
distinct advantage over the large market of transcription
providers.
But before discussing this, let's see what are we up against in the
outsourcing arena. The first is a continued biased perception to
outsourcing, second is an existing protectionism attitude and
lastly is the requirement for a track record or client list.
Now in marketing your service, it is important to create
self-differentiation, to offer uniqueness in the service you offer.
The more common vantage points being emphasized in marketing
efforts are quality of work, efficiency in turn around, cost
effectiveness, work type specialization, ASP transcription and
record management platform, and HIPAA compliance. Often
self-differentiation starts from the very name the company markets.
This will play a large role as potential clients search through the
web using key words that they feel they want for the service that
they expect. Part of your marketing requirements would be an
informative website that contains basic information of the service
you are providing.
Now having all these peripherals ready the first objective is to be
able to present your service and establish a relationship with a
potential client. Try to gauge the type of service they need and
what is important to them. Remember not all clients are looking for
the cheapest service available in the market. Some clients value
HIPAA compliance, others efficient turn around time and the most
common is impeccable quality of transcribed reports. When you have
a feel of what they want then impress on them these aspects of your
service plus the other added value they will receive from your
service.
The final step is to get them to try your service because this will
be the most tangible assessment of the client of the type of
service you are offering. In working around your niche market you
increase your chances of success further in getting that first
account. This also provides you the opportunity to create your own
client service track record, work and build around your current
capacity and skill level, utilize existing networks who can help
you get referrals, study the market you are working on, refine your
production process and help you get a realistic growth projection.
http://www.manilatimes.net/national/2007/jan/07/yehey/mt/20070107MT1.html
2) Healthcare outsourcing now $300m biz, growing at 150%
Outsourcing in the healthcare sector has come a long way - from
low-end claims processing and medical transcription to medical
analytics and clinical processing. A new area, which is in the area
of knowledge process outsourcing, is medical analytics where we
analyse data for providers and insurance companies," says Mr V
Raman Kumar, chairman of CBay Systems that offers healthcare
business solutions.
"There is huge potential for growth, but in India skilled man power
is a problem," he adds. CBay saw a 60% growth in the last year and
is expecting up to 80% growth for the next five years
(www.healthcarekpo.com).
http://economictimes.indiatimes.com/News/News_By_Industry/Healthcare__Biotech/He\
althcare/Healthcare_outsourcing_now_300m_biz_growing_at_150/articleshow/1086147.\
cms
3) Donation allows Pitt to create visiting professorship
The University of Pittsburgh will establish a visiting
professorship with a $1 million donation from Acusis CEO William
Benter. The money will go toward establishing the University Center
for International Studies endowed visiting professorship in
contemporary international issues.
Benter is a Pittsburgh native. Acusis, headquartered in Pittsburgh,
is medical transcription company.
http://pittsburgh.bizjournals.com/pittsburgh/stories/2007/01/08/daily4.html?jst=\
b_ln_hl
4) Pact to train 30 Omanis in medical transcription
The Ministry of Manpower signed an agreement with Shell Oman to
train 30 Omanis in a medical transcription programme. This
agreement is yet another small but significant step towards
empowering Omanis to seek gainful employment.
The Shell Representative Office, Oman, will provide around RO75,000
to fund the training at Omanline, a transcription company based at
the Knowledge Oasis Muscat (KOM). Once the training is completed
which may take around 8-10 months, the trainees will be absorbed by
Omanline itself.
http://timesofoman.com/inner_cat.asp?cat=1&detail=2227&rand=0QfjweFv5sTKvjUne56p\
nx0u9i
5) A little reading....A lifetime of profit
Medical transcription is essentially a medium of communication. The
medical transcript is a link between the doctor and the patient,
the patient and the hospital, the patient and insurance companies.
A bridging of sorts takes place.
Medical transcription also involves listening acuity, thus making
it not only a written form of communication but also a heard form
of communication between the physician dictator and the medical
transcriptionist. It is imperative therefore that between a good
pair of ears there is an alert and deductive mind. Words will not
convey a message unless there is a connection and coherence among
them.
What is most helpful to medical transcription is a good fund of
words, a "treasure house" if you will, where all the shining,
glittering goodies are not gems but words. Although in reality
there is no direct conversion of words to a specific monetary
value, they are wise areas to invest in. How does one invest in
words? Simple. READ. Will reading make one a better medical
transcriptionist? MOST DEFINITELY! There is nothing that stimulates
the mind more than reading. Any reading material, terse or lengthy,
as long as intelligent, is a source of a wealth of words. But don't
just read for reading's sake. Enjoy it and learn from it. For every
new word that you encounter, look it up in the dictionary. Know its
meaning and pronunciation. Remember the spelling. Use it in a
sentence during a conversation. If you cannot remember the meaning,
use the thesaurus to find a synonym. The thesaurus, after all,
literally means "treasure house."
http://www.manilatimes.net/national/2007/jan/14/yehey/mt/20070114MT1.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Jan 06, 2007
********************************************************
Dictation Best Practices!
********************************************************
ADVERTISEMENT:
****************
Infoscribe India has now grown to be one of the largest MT
production house in Eastern India. We require Senior Medical
transcriptionists and Quality analyzers for our two production
Units in Kolkata. Salaries for Quality analyzers 15000k-21000k.
Medical transcriptionists 6000k-8000k.
Please apply in full confidence to
infoscribeindia@.... All Job posting will be in
Kolkata.
Infoscribe India
227, AJC Bose road,
Anandlok building - 2nd floor
Minto Park, Kolkata - 700020
Phone- 033- 22892471/72
********************************************************
Dear Friends,
Considering that the industry has seen time and again (see case
below as an example) that physicians fail to acknowledge that the
integrity of the transcript is dependent on the integrity of the
dictation, it becomes more important that we take proactive steps
when possible to impress on the same.
MedQuist has sponsored the production and distribution of the
"Dictation Best Practices Tool Kit" to address the impact of
problem dictation as it relates to documentation errors and
critical flaws affecting patient safety, the potential for sentinel
events, the effects on turnaround time, and the resulting increased
cost.
The Dictation Best Practices Tool Kit is designed to assist
facilities with the adoption and implementation of policies and
training practices that will promote high quality dictation and
ensure the best documentation outcomes. This kit includes Dictation
Best Practices: A Guide for Physicians, a self-running audiovisual
presentation, as well as a PowerPoint presentation with handouts
for a live seminar. In addition, the kit includes the rationale for
promoting better dictation practices and Dictation 101,
recommendations for instructing dictators in good dictation habits.
Visual aids include "Q" Cards, a Tip Sheet, and a Documentation
Workflow poster.
The Kit is available for free download at the AAMT site:
http://www.aamt.org/scriptcontent/DBP.cfm
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Catching the eye
Your child is not fiercely ambitious about studies, and is headed,
you worry, towards the bottom rung of the education ladder. Is it
the end of the road for such youngsters, in today's competitive
world? We may not be able to give a categorical answer. But the
good news is that some doors are opening to such people too -
provided they are strong in their core subjects, the courses they
opted for.
Employers looking to hire feel that if the job seeker's foundation
is strong, he or she will be able to learn the finer details, but
not so when their knowledge of the core subject is vague.
Take Kavitha, for instance, who made no effort to improve her
academic record. She opted for a three-year course in Literature
more out of lack of choice than interest. Her parents were worried
but as luck would have it, she managed to prove her strength in the
English language and got placed in a medical transcription company.
http://www.thehindubusinessline.com/ew/2007/01/01/stories/2007010100050100.htm
2) Scripting a success story
Though the job of a transcriptionist is supposedly quite
mechanical, I decided to accept the offer because there was good
money involved, almost thrice as much as I was earning at the
hospital. I underwent training that involved understanding the
various styles of American accents and spellings of medical terms
that differ from British English. In fact, this is what keeps many
Maharashtrians away from this field. The American accents can get
quite confusing and differ from area to area; a tough call, unless
you're really conversant with English. No wonder then that out of
80 transcriptionists, you would find only 15 Maharashtrians.
However, a few weeks of night duties, travelling 20 km from home
took a toll, and I began to look for a new company
That is when Crossover happened. It allowed me to work as a
proofreader in the morning and practise as a homoeopath in the
evening. The job requires me to check if the copies documented from
audio files containing the records of patients in American
hospitals are medically sound. Eventually, circumstances compelled
me to work from home and I began working as a transcriptionist, a
person who documents the audio recordings, because the required
software for proof reading cannot be installed in a home PC.
Initially, I was restless, because I was not used to sitting at
home, but then several things worked out to my advantage. For
starters, I save on the commutation time. The money is good. I also
get to learn about exciting new technology .
A lot of medicos keep away from transcription, because they
consider it boring, even demeaning. I beg to differ. It keeps me
updated, through the interesting medium of case studies. Every
patient's record tells a new story. My horizons of study have
broadened. How else would a homoeopath get to know so much about
scans and transplants? The field is going from strength to strength
every day, if you consider the fact that there are over 70 medical
transcription companies in the city. The fear that someday USA
might decide to stop sending us these records and thereby make us
redundant doesn't bother me much. I have other professional
qualifications, remember? But for the moment, the money is good,
the prospects are great, and it's a whole new world.
http://cities.expressindia.com/fullstory.php?newsid=215476
3) MTIAPI conducts seminar on medical transcription
The Medical Transcription Industry Association of the Philippines,
Inc. (MTIAPI) successfully conducted its first Capability Building
Seminar on Medical Transcription. Aptly titled as Making your MT
Business Work-Employing the Best MT Practices to Maximize Business
and Profit, was organized by MTIAPI through the assistance of the
Board of Investments and the Philippine Trade Training Center, both
under the Department of Trade and Industry.
Relevant topics in the areas of quality assurance, pricing, Health
Insurance Portability and Accountability Act (HIPAA),
recruitment/training, marketing and an outlook of the US medical
transcription industry were discussed during the whole-day
activity. The topics proved relevant and helpful especially for
start-up companies needing some hand-holding by more established
members. It provided helpful insights, tools and valuable
information that would indeed help small-scale businesses maximize
their operations' efficiency and guide them in dealing with the
clients. The industry leaders and members continuously commit to
jointly work together in promoting the country as a global choice
for quality medical transcription outsourcing by US clients.
In a related development, all systems go as MTIAPI gears up for its
seminar on Setting Up a Medical Transcription Business-Laying out
the foundation of a complicated outsourcing business on January 25
and 26, 2007 at the Philippine Trade Training Center, Pasay City.
The seminar aims to provide its participants with a clearer
perspective on the important facets of the business with the
acknowledged experts of the Philippine MT Industry as resource
speakers.
http://www.manilatimes.net/national/2006/dec/31/yehey/mt/20061231MT1.html
4) The Six Best Jobs for Working At Home
Some people tell me, "I don't anything about these jobs." THAT'S
OKAY. Many of these jobs don't require a formal education and some
have entry-level positions. Further, several of these jobs pay very
well. As long as you're willing to learn and work hard, there are
companies ready to hire you.
Transcription - The most common form of transcription jobs I find
are in medical transcription and usually ask for at least two years
experience. However, legal and business transcription is a growing
market. People doing teleseminars are also hiring transcribers to
transcribe their talks. Then there is the growing captioning field,
which are the transcribers who type for the closed captioning on
your television. You can learn medical and legal transcription
through correspondence courses. Or become a general transcriber or
captioner by teaching yourself and practicing to improve your speed
and accuracy.
http://www.bestsyndication.com/?q=010407_earn-six-figure-income-working-at-home-\
business.htm
5) Dr. Siebert Accepts Sanctions?
Charles Siebert says he's hoping to speed up the investigation
process and save money. In November of 2004, Siebert approved a
report that indicated a Calhoun County woman who died during a
tornado, had male organs. Siebert said it was simply a
typographical error made when transferring written records with
limited light shortly after the storm. "It's not like I saw testes
on this person - that's ridiculous. It was just transcription
error where it was transposed from prior report that I missed
proofreading."
However, missed proofreading was just one mistake that prompted the
Florida Medical Commission to recommend disciplinary action against
Siebert.
Last May, Attorney General Charlie Crist sent a letter requesting a
panel review past autopsies following Siebert's controversial
conclusion of the death of a teenager who died hours after entering
the boot camp.
In February of 2005, Siebert announced "the cause of death of
Martin Lee Anderson is complications of sickle cell trait." A
second autopsy found Anderson died from being suffocated by boot
camp guards. Those guards and a nurse have since been charged with
aggravated manslaughter.
http://www.wmbb.com/servlet/Satellite?pagename=WMBB%2FMGArticle%2FMBB_BasicArtic\
le&c=MGArticle&cid=1149192471044&path=!news!archives
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2007
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Dec 30, 2006
********************************************************
A Happy and Prosperous 2007!
********************************************************
ADVERTISEMENT:
**************
If you are a QA reading this newsletter, you must be experienced
and have an interest in the industry. However, do you have what it
takes to be a member of our SuperQA team, correcting work from MT
vendors across the country? You know medical terminology but do you
think your English is superior? Are your writing skills at a level
where an American reader will not detect an' offshore' slant? Can
you correct such 'offshore' errors and grammar? Would you like to
be paid more than call centers, with better working hours? As the
last stop before the client sees the work, you will be a SuperQA
correcting the work of the best QA's across India - so you must be
the best of the best. If you have the confidence and experience,
please read further.
iMedX Inc. is a US company that consolidates medical transcriptions
from vendors across India in our SuperQA hub in Hyderabad. We have
thousands of customers in the US that use our revolutionary
TurboScribe(r) technology. The transcriptions are corrected for
medical terminology as well as language. Your role will be to focus
on ensuring that Americanisms and grammar are correct. You will not
have to work the night shift, so you can get home in time for a
late dinner!
For a select few, you may be eligible for rotation in the US. All
applications must include a cover letter and resume emailed to
bpo-jobs@...
********************************************************
Dear Friends,
Seasons Greetings and Best Wishes for a Happy and Prosperous New
Year!!
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) RP medical transcription firms to jointly market services
Saying they were willing to set aside competition, medical
transcription firms in the Philippines are working towards jointly
marketing the industry as a whole in the United States. Myla Rose
Reyes, president of the Medical Transcription Industry Association
of the Philippines Inc. (MTIAPI), said that most local medical
transcription are startups that lack the resources to compete with
bigger players.
"We want to do this to get larger contracts," she said, adding that
any information the organization gets from trade missions would be
shared with its 70 members, mainly local medical transcription
companies and training institutions.
The challenge, however, lies in convincing clients to allow local
companies to pool medical transcription jobs and finding enough
qualified medical transcription professionals, Reyes said.
To date, the Philippines has between 7,000 to 8,000 medical
transcription professionals, she said. Local firms also face the
problem of negotiating better rates.
At present, the going rate is US$0.06 to US$0.08 per line --
sometimes even down to US$0.04 to US$0.05 per line. The group also
hopes to establish a
certification program for medical transcription professionals,
similar to what is offered in the software industry.
http://newsinfo.inquirer.net/breakingnews/infotech/view_article.php?article_id=3\
7640
2) Spheris plans to double its headcount
Spheris India, the Indian arm of the US - based medical
transcription company, plans to double its headcount at its
Coimbatore facility. It is the second location for Spheris in
India, next to Bangalore and it has invested about Rs 10 crore on
the facility, which employs around 500 people. By the end of 2007,
it intends to ramp up its headcount to 1,000.
Mr Suresh Nair, chief executive officer and managing director,
Spheris India, said, "We have registered a 10% plus growth year -
on - year, but we hope to achieve a 30 - 50 % growth over the next
two years, consequent to expanding our operations".
"We are looking to have a presence in Tier II cities across the
country," he said. Spheris is also looking at the emerging
international markets such as Philippines, Sri Lanka and West
Indies .
http://economictimes.indiatimes.com/News/News_By_Industry/Infotech/ITeS/EBIT-_Sp\
heris_plans_to_double_its_headcount/articleshow/841387.cms
3) RP firm fears digitization of US medical records
"EMR can threaten the outsourced medical transcription business
since it is becoming integrated in hospital systems in the US," MS
Global Outsourcing Inc. president and chief executive officer Malu
Simeon-Florendo said in an interview. Because of this trend, the
local firm is also developing its own EMR software, which it
intends to sell abroad. MS Global Outsourcing is now expanding and
diversifying to other areas other than medical transcription. By
next year, the company will do business process outsourcing work.
Companies engaged in the medical transcription turn doctors' and
health professionals' dictated information (audio files) into
digital text file. With EMR, hospitals are now able to
automatically convert most patient information, diagnosis, and
other relevant information into digital format using packaged or
customized software. "If you're going to stick to the medical
transcription business, you're going to die a natural death soon,"
she added.
http://technology.inquirer.net/infotech/infotech/view_article.php?article_id=357\
22
4) Communication ministry's wishlist for 11th plan
The Union IT & communications ministry has advocated greater levels
of industry-academia interaction, an education SEZ and a Rs
150-crore provision for finishing schools during the 11th Plan. It
also wants the teaching profession to be made more lucrative. These
are some of the core HRD-related recommendations submitted by a
high-powered committee in the Union IT & communications ministry to
the Planning Commision for the 11th Plan.
"This is especially important in light of the fact that a projected
total of 3.7 million jobs are proposed to be created in India's IT
and ITeS sectors by 2012," said Mr Siddharth, West Bengal's IT
secretary, who also happens to be a member of the IT ministerial
committee, at the inauguration of the Webel Finishing School for IT
Career at Taratala, the first initiative of its kind in India to be
taken by a state government.
According to Jayanta Sur, in-charge, industry academy partnership,
Webel, the initial batch would start with 100 students, at a cost
of Rs 5,000 each for the general six-week course. "There are also
plans for domain-specific courses, in CAD (Computer Aided Design)
followed by medical transcription," he said.
http://economictimes.indiatimes.com/articleshow/867120.cms
5) MD-IT Expands to Mid-Atlantic Region with Acquisition
MD-IT, a provider of medical transcription services and software to
physicians and ambulatory clinics, announced today that it has
completed its acquisition of MediTranscripts, Inc., a
Maryland-based transcription company. Under terms of the agreement,
the former owner has joined MD-IT and will manage transcription
services in the Washington D.C metro area.
http://news.yahoo.com/s/prweb/20061209/bs_prweb/prweb489153_1
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Dec 09, 2006
********************************************************
MT Salary Takes a Dip?
********************************************************
ADVERTISEMENT:
****************
Decipher Intime Transcriptions P Limited, in association
with Medware Inc, USA is looking to hire experienced Medical
Transcriptionists and Quality Assurance personnel for its branches
at Bangalore, Mysore, Goa, Coimbatore and Belgaum.
Positions also available for work on the eScription platform.
Persons interested in a secure, financially enviable, and an
independent work atmosphere, please contact: hr@...
********************************************************
Dear Friends,
2006 Salary Survey Results as reported in ther Advance show a dip
in the transcription pay scale over the last 2 years. I quote:
"In 2004, MTs reported an average pay scale of $32,847. In 2006,
the average went down to $25,408. With so much focus on
transcription within the last 2 years and a growing need for MT
skills, why would the pay scale go down?
Possibly, as an indication of what's to come - a sign of the times
if you will - our editor title (new this year) averaged a more
anticipated $32,000 salary. "The editor role has changed what MTs
are doing, so the pay is being structured differently," Hurley
offered as an explanation. "In services, we get paid by line by our
clients vs. a salary pay scale; it's a very precarious position for
services when adopting the new editor role. We struggle with
compensating them in a fair manner. So it's good to see editors are
being paid above the average, and people will notice there's a high
skill level; I think that's important," she emphasized.
Another reason why the average transcriptionist salary is much
lower this year could be a result from the low percent of
credentialed MTs who filled out the survey.
"Many MTs have not embraced seeking credentials as a means for
launching their career," explained Susan M. Lucci, RHIT, CMT,
FAAMT, vice president, MedScribe Information Systems Inc. But Lucci
wondered why, especially because "there are a number of employers
who will pay more for certified MTs and will help reimburse them to
maintain those credentials."
In addition to the lack of credentials held by this year's
respondents, the majority of them are working from home, which
could be an indication of MTs working part-time. The home-based
office work setting came in second to the always popular
hospital/acute care setting for the entire HIM profession."
To read the entire feature, go to:
http://health-information.advanceweb.com/common/editorial/editorial.aspx?CC=8026\
5&CP=2
To discuss this issue, go to:
http://mtindia.info/forum/
It may be moot to point out that this salary survey is not
representative of trends in the Indian Industry, nevertheless, it
could serve as a reality check on growing salary expectations! :o)
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Stepping up the wooing
Medical transcription company Spheris India Ltd organises
activities through the year ranging from sports to cultural and
literary events. So popular are these events that the company
measures their monthly fun quotient.
There is a documented procedure to measure fun. Parameters such as
number of active/passive participants, type of event (sports,
literary, cultural), nature of the event (in house or
inter-corporate) and prizes/awards won are rated by employees. A
total of these ratings is the fun for that month and recorded in a
`Fun-O-Meter' that is displayed in the office.
Employees set the benchmark for fun. To maintain or improve fun,
new events may be introduced depending on the cost, event
production time and employee preference. A combination of low
participation and high participation events is devised to ensure
that the fun quotient is high. "By now we know what kind of
activities employees like and accordingly plan a fun calendar for
the year," says Manoj Kumar G, Senior Executive - Human Resources,
Spheris India. The company invests about Rs 30 lakh a year in fun
events and Kumar says such events have kept employees happy and
reduced attrition.
http://www.thehindubusinessline.com/ew/2006/12/11/stories/2006121100040100.htm
2) Attitude that makes a lot of "cents"
In my almost 13 years of exposure in the medical transcription
industry, the entire spectrum of the peaks and troughs, recession
and recovery cycles, is a reality that faces every business. Of
course, there has to be an observable growth trend especially when
a company engages in more than one business unit. I have also seen
trends when employees shift from one MT company to another, hoping
for a greener pasture, only to learn they have made the greatest
mistake of their lives, although there are some whose moves did
wonders to their careers, but this does not always happen to
everyone. I have also seen entry-level MTs bloom in the very same
companies that nurtured them.
Many graduates of MT schools are asking for tips on what to
consider when applying for an entry-level job. As "budding" medical
transcriptionists, you should be able to expect the following:
- Entry-level Medical Transcriptionists are closely scrutinized by
MT companies. Put your best foot forward and make sure you come
prepared for a transcription test. Of course, you will have to
start off with a reputable training facility to make sure that you
will bag that obstacle.
- Never ever discuss compensation until you reach the job-offer
stage. Remember, you will be accorded your appropriate value once
you have convinced your employer that you are the right person for
the job.
- Do not believe agencies or training facilities that promise
unrealistic, high-paying jobs if you are an entry-level medical
transcriptionist. Established companies have a structured
compensation package that is often performance based. Training
certificates do not really create much value these days especially
in the absence of a credible certification process for MT.
- You must have at least understood by now, after graduation, that
established MT companies may require a 24x7 schedule, so get ready
to be assigned to any shift, like that in call centers. Jobs in
medical transcription are more round-the-clock and the possibility
that you will be working on shifting schedule is very high. This is
an indication that the company is getting a positive growth trend,
as the clients are more becoming "real-time," and the company
becomes more competitive in the services they offer. There are also
companies that can still accommodate a 6-day work week especially
when most of their clientele profile are clinics and do not require
a 24-hour stand-by staff. Companies with 5 days, and regular office
shift work are often start-up companies and may have low-volume
work at this stage.
- There is no harm in starting your career with a start-up company
for as long as you see positive potentials of growth.
- Most often, the career path of successful Medical
Transcriptionists starts off in very humble beginnings. Learn all
the dirty tasks to your advantage-expertise on understanding
accents and difficult dictation, typing fast and smart using word
expanders, understanding the technology and how to manage it,
learning from your mistakes, have the right attitude and dedication
to your job and company-the rest of the good stuff will follow.
http://www.manilatimes.net/national/2006/dec/10/yehey/mt/20061210MT1.html
3) Reprieve for UK med secs?
Plans by Bedford Hospital to sack medical secretaries and replace
them with call centre staff may be scrapped because it will not
save any money. So plan B is to have a typing pool. In September
Bedfordshire on Sunday exclusively reported that the hospital was
planning to get rid of up to 20 of its medical secretaries to save
money. They were going to be replaced by an American company,
Medquist, which would use staff in New Zealand and India.
Secret documents leaked to this newspaper reveal there would be
savings of around 40,000 but these would be eaten up by redundancy
payments. The documents say the hospital is now looking at having a
typing pool, which would be cheaper mainly because the people doing
the work would be paid less. By being centralised it would also cut
down on cover for holidays and sickness.
Anne Buck HR directoe at the hospital, said: "The transcription
service is still in a period of consultation, which will last
another three weeks. "During this time alternative options are
being explored. After that a decision will be made in the best
long-term interests of the Trust."
http://www.mk-news.co.uk/news/bedford/2006/dec/1/reprieve%20for%20secs.lpf
4) NGO provides succour to the blind
An NGO, run by some ex-students of the Narendrapur Blind Boys
Academy of the Ramakrishna Mission, is contemplating start of a
Medical Transcription course for visually handicapped youths in
2007 at Sheoraphuli in Hooghly. Secretary of The Society for the
Welfare of the Blind, Mr Biswajit Ghosh said.
An NRI has already given his permission to set up the centre in his
house at Seoraphuli. The course is expected to commence by June
2007. Visually students will be imparted computer training required
for medical transcription with the help of a software known as
JAWS. Blind students can hear what they are typing on the computer
with this Microsoft built software. A hostel for the blind persons,
who have come to Kolkata either for studying or job but are not
wealthy enough to afford living cost in the city, will be also set
up in the house at Seoraphuli.
The south Kolkata based NGO, set up a school for training visually
handicapped youths on the basics of computers and increasing the
computer literacy level among them on Anwar Shah Road. The school,
a collaboration with another NGO - National Forum of Social Action,
was inauguratedwith three computers equipped with JAWS software and
few students. Two such schools are already being run by the NGO in
Majerhat and Bangur in South 24 Parganas.
http://www.thestatesman.net/page.arcview.php?clid=6&id=166879&usrsess=1
5) Medical transcription firm opens in Sultan Kudarat
A MEDICAL transcription company recently opened its doors in Sultan
Kudarat, the first of its kind in the province, officials said
Monday. Sam Acosta, information officer of the Department of Trade
and Industry in Central Mindanao said that IQ Scribe recently
started operations in Tacurong City, about 90 kilometers northwest
from here.
Ramil Garcia, IQ Scribe administration and human resource officer,
they already have direct clients in Florida in the United States
and also do subcontracts for a Manila-based medical transcription
company.
http://www.sunstar.com.ph/static/gen/2006/12/11/bus/medical.transcription.firm.o\
pens.in.sultan.kudarat.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Nov 25, 2006
********************************************************
A Link between education and employability...
********************************************************
ADVERTISEMENT:
****************
Decipher Intime Transcriptions P Limited, in association
with Medware Inc, USA is looking to hire experienced Medical
Transcriptionists and Quality Assurance personnel for its branches
at Bangalore, Mysore, Goa, Coimbatore and Belgaum.
Positions also available for work on the eScription platform.
Persons interested in a secure, financially enviable, and an
independent work atmosphere, please contact: hr@...
***********************
M & As
***********************
Looking to buy out established MT and /or Medical Billing & Coding
companies with 100-200 employees as a single operation or separate
operations, anywhere in India.
Contact:
Dr. Amit Chatterjee, SM
amit@...
Tel: + 91 - 080 - 2219 3703 / 2856 1251 / 3921 0703
********************************************************
Dear Friends,
Relevant, industry-oriented learning, which creates a pool of
job-ready and employable manpower, is becoming key to the growth of
the ITES-BPO sector. The young and vibrant BPO industry, which
relies on skilled, English-speaking and domain-specific talent,
needs a constant supply of this resource to maintain its
competitive edge across the globe.
The manpower projections for the segment, meanwhile, are far from
encouraging. According to the NASSCOM-McKinsey Study 2005, the
ITES-BPO industry, which is expected to generate over 1.4 million
jobs by 2010, will face a shortfall of around 500,000 professionals
by that year. Clearly, the industry has to take corrective measures
immediately to plug this demand-supply gap.
Anupam Prakash, Asia Lead, Global Sourcing and Business
Transformation of Hewitt, in a recently organized summit, spoke
about how the "Demographic dividend" could be transformed into a
"Development dividend." According to Prakash, India - owing to its
young population, 55 percent of which was "less that 25 years of
age" - would have a surplus of 47 million people in the working age
group by 2020. At that time, the US would face a shortfall of 17
million people, while China would require an additional 10 million
professionals). While this surplus manpower represented a major
strength for India going forward, it had to be converted into
productive and proficient talent, before it could be harnessed by
the ITES-BPO sector. According to World Bank's Education Economist,
Deepa Sankar, this conversion could only happen by linking
education to employability.
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Accentia Technologies in strategic alliance with Asscent
Infoserve
Accentia Technologies has tied-up with Bangalore based Asscent
Infoserve for using their infrastructure facilities of 7,000 SFT,
meant for business process outsourcing services. Asscent Infoserve
will execute Accentia`s outsourced business in health care BPO
services. Accentia, through its subsidiary, Geosoft Technologies
has a BPO presence with the operations located at Trivandrum,
Pennsylvania and London.
As per the strategic alliance with Asscent Infoserve, Accentia will
utilize the infrastructure strengths of Asscent Infoserve and it
will have access to outsource the 600-seater BPO facility. Accentia
Technologies was formly known as Hitech Entertainment.
http://myiris.com/shares/news/storyShow.php?fileR=20060925145541043&dir=2006/09/\
25
2) Work opportunities in medical transcription
Are there really good opportunities in MT? The demand for medical
transcription will continue to increase as the demand for health
care rises. Medical transcripts are the source documents and
"proofs of work done" to meet US federal and state requirements by
medical practitioners, and the basis of patient medical management.
India, Philippines, Pakistan and other countries continue to
service US health-care facilities as the demand for electronic
conversion of medical records increases by 15 percent to 20 percent
every year. The Philippines has, in fact, recognized its potentials
by leveraging on the people skills and sophisticated IT
infrastructure. There is an apparent dearth in the number of
qualified people to do the job. Currently estimated at 6,000 to
7,000, the number of medical transcriptionists needed by the
country is forecasted at 100,000 by year 2010.
Is training required to be an MT? Those who have relegated medical
transcription to the "clerical" classification have a basic
misunderstanding of the knowledge and skills required for this
profession. Although medical transcription is performed using a
keyboard-it is not a keyboarding skill. It is a language skill. In
order to properly translate and document patient care records, the
MT must employ the knowledge of English grammar and usage,
understanding of basic anatomy and physiology, disease processes,
laboratory medicine, and pharmacology in order to select and use
appropriate terminology, since there are many sound-alike words in
the medical language. Knowledge of business technology and computer
operation is also important. Listening and researching skills are
also critical components in the learning process.
The above are the competencies required of a medical
transcriptionist. While it is true that people with medical
background may have a better chance of learning the competencies,
let me share with you the current trend....
http://www.manilatimes.net/national/2006/nov/26/yehey/mt/20061126MT1.html
3) Are Your Medical Records Accurate?
Jay Vance's medical records show he has had an appendectomy. He
hasn't. "I've never had an appendectomy. Now, if I go to the
hospital and I'm having pain in a certain area and it could be
appendicitis but my records say he's had an appendectomy, so they
could eliminate that as the problem, when in fact it could be the
problem," says Vance.
Problems like these can easily go undetected, which is why Jay's
job is so important. He makes sure errors don't make it to your
medical records. "We catch a lot of the errors that just crop up in
a doctor's busy day," says Vance. Technology helps-interpreting
doctors' messy handwriting has evolved to transcribing voice notes.
Vance, who is a Certified Medical Transcriptionist and also the
President of Vance Digital, says, "while we're listening to that
information, we're actually transcribing it on a keyboard into a
computer or a word processing document." Jay tells us it's still
not an easy job. "It's certainly not something that anybody with a
computer can sit down and do," he says. "This is Gaby recording my
voiced medical record for transcription."
This is one device doctors use everyday to send your medical
history for transcription, except they do it in much noisier
environments like an emergency room, a car a bathroom, you name it.
Jay says he is determined to be the safety net that keeps mistakes
like the one on his record from ending up on yours. You can check
with your doctor to make sure your medical records are accurate.
Jay is still trying to correct his.
http://www.kswt.com/home/4636201.html
4) Dictaphone PowerScribe from Nuance Dominates Speech
Recognition-Driven Reporting for Radiology
Nuance Communications, Inc. announced that its Dictaphone
PowerScribe system is the leader in speech recognition solutions
for radiology with more than 900 customers. Proven in hundreds of
implementations worldwide, Dictaphone PowerScribe saves healthcare
organizations thousands of dollars per radiologist each year in
reduced or eliminated manual transcription costs, automates the
clinical documentation process and reduces the long turnaround time
associated with the manual transcription of radiology
interpretations, part of a $10 billion transcription industry in
North America alone.
PowerScribe sales continue to outpace the industry with recent
implementations at such prestigious institutions as
Memorial-Hermann Healthcare System of Texas, Jefferson Health
System of Pennsylvania, Vancouver Clinic of Vancouver, Canada and
Mt. Sinai Hospital of Chicago, Illinois. "In our industry, there
are three critical success factors when it comes to clinical notes:
quality, turnaround time and cost, and PowerScribe has probably
been the single greatest product contributor to our ability to do
it right, do it fast and keep our costs in line," said Robert
Weeks, director of the information systems division at Memorial
Hermann Hospital System, Houston. "Now, when our physicians need a
report by next day, they know they don't need to order a stat, and
when they really do need a stat, they can get it in hours not days.
When you combine that with our annualized savings figure for this
initiative projected at about $1.5 million, it is no wonder
PowerScribe is dominating the industry."
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20061127005297&newsLang=en
5) Grundig Business Systems presents the world's first wireless
dictation microphone at the RSNA 2006
Grundig Business Systems GmbH, announced that it will showcase the
world's first wireless dictation microphone at the RSNA 2006
(Chicago, IL, Nov. 26 - Dec. 1, Hall A, booth 3948C). The
DictaCordEx connects with the PC through a USB port offering
radiologists maximum flexibility and freedom when recording
dictations.
The versatile DigtaCordEx with its slim ergonomic design and
intuitive slide switch features an extra battery option to allow
for almost limitless recording time. Users can move freely inside a
33 feet radius. A visual and audible warning is issued when a user
moves out of range, while the dictation is simultaneously saved in
the temporary memory for voice data.
Introducing the enhanced version of DigtaSoft 3.1 dictation
management software, Grundig Business Systems minimizes the data
volumes in Citrix environments and expands the control functions
for dictation machines with an HID interface. The software also
automatically recognizes the settings of USB microphones, thus
completing Grundig Business Systems' one-stop offering for
efficient radiology reporting.
http://www.healthtechwire.com/Press-Release.56+M5526a835b98.0.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
Nov 18, 2006 ********************************************************
BBC Quiz - MTs prove their mettle!
******************************************************** ADVERTISEMENT: **************** Pharma/General transcriptionists: ************************************** Wanted proofers/editors with 1 yr experience, to form the core team for a startup company dealing with transcription of Pharma sales calls. Day shift only, 5-day week, ladies preferred. Location: Koramangala, Bangalore. Immediate vacancy. Apply in confidence to amit@... or call +91 - 080 - 2219 3703 for queries.
*********************** M & As *********************** Looking to buy out established MT companies with 50-100 MTs, anywhere in India, Philippines, or the US.
Contact: Dr. Amit Chatterjee, SM amit@... Tel: + 91 - 080 - 2219 3703 / 2856 1251 / 3921 0703
In a General Quiz conducted by BBC amongst BPO companies at Bangalore, with participation from industry heavyweights like Infosys, Wipro, Accenture, Dell, ICICI etc, MTs demonstrated that they were "masters of the game" with team Acusis, and both teams from Spheris making it to the final round.
The Winners - Team Acusis with Spheris A coming a close second. Nicholas Parsons, a well known actor and presenter in the UK and host of the popular BBC Radio Four 'Just a Minute' panel show, interviewed the teams and was very impressed with culture of quizzing amongst medical transcriptionists and the talent demonstrated by such a niche sector. In fact the BBC producer has shown interest in conducting a quiz for medical transcription companies only, and related to medical transcription, if we have enough participation. Companies, located outside Bangalore, who would be interested in participating in such a quiz are requested to mail me at amit@...
Teams from Focus and Pradot enthusiastically participated in the Quiz as well, with motivated participants coming in from Coimbatore to Cochin. I am sure they will be tough contenders next time around.
The quiz will be broadcast in a radio documentary on BBC Radio Four in early 2007. Photographs and a detailed write-up on the event will be put at www.mtindia.info by this Saturday.
Just another example of what those at the "BPO Bottom of the rung" are capable of!
Cheers!
Dr Amit Chatterjee, SM Strategist / Founder ~ mailto:amit@... MT India ~ www.mtindia.org "The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's a cinch."
******************************************************** NEWS AND VIEWS : ***************** 1) Heartland Information Services, Spryance, Inc., Merge
Heartland Information Services has merged with Spryance, Inc., forming one of the premier offshore transcription providers in the United States. Spryance shareholders will fund the purchase of Heartland Information Services from HCR ManorCare. The new combined company will be marketed under the Heartland Information Services brand.
Headquartered in Boston, Spryance provides transcription service to more than 175 hospitals and clinics across the country, utilizing 1,200 MTs in India. Heartland's corporate headquarters is located in Toledo, Ohio, with work centers in Bangalore and Delhi, India. By combining companies, the new Heartland will have over 2,500 medical transcriptionists providing service to over 200 hospital and clinical customers.
"Combining the two companies creates synergies that will add value for customers," says Dennis Paulik, President and CEO of the new Heartland Information Services. "For example, Heartland provides industry-leading quality and customer support and Spryance provides capacity and scalability."
"The Spryance investors, led by Beecken Petty O'Keefe & Company and International Finance Corporation, provide the financial strength and resources for the new Heartland to grow rapidly," adds Mr. Malhotra, Heartland Information Services Chairman of the Board.
Spheris, a leading global outsource provider of clinical documentation technology and services, announced results for the three and nine months ended September 30, 2006.
Net revenues for the third quarter of 2006 were $51.5 million compared with $51.9 million in the third quarter of 2005. The $0.4 million decline in net revenues during the third quarter of 2006 from the prior-year period was primarily due to an $0.8 million impact from one less business day during the third quarter of 2006 compared to the same period in the prior year. The day impact was partially offset by revenue generated from the March 31, 2006 acquisition of Vianeta Communications. Operating income was $0.6 million during the third quarter of 2006 compared with $1.3 million during the prior- year period. The decline in operating income versus the prior year period was due primarily to the decline in net revenues and costs resulting from technology and platform investments related to the implementation of the new Spheris Clarity(TM) platform and related speech recognition initiatives. Earnings before interest, taxes and depreciation and amortization, or EBITDA, was $7.4 million in the third quarter compared with $8.1 million in the prior- year period.
As the result of non-cash charges related to the write-off of acquired technology as part of the Vianeta acquisition, both operating income and EBITDA were $0.2 million lower than would have been otherwise reported if these non-cash charges had not been recognized during the third quarter of 2006. The Company's net loss during the third quarter of 2006 was $3.1 million compared with $2.3 million in the prior-year period.
3) Profile of Philippine medical transcriptionists
The Philippine medical transcription market is largely driven in part by its highly skilled work force. Starting off with their age, this is generally composed of very young professionals with over 80 percent not more than 30 years old. It's a predominantly female environment with over three-fourths of the entire medical transcription population. Though most of the transcriptionists are with medical background, more and more people with no medical background but with strong English foundation and proficiency excel in the industry.
Considered one of the fastest growing sunrise industries, it is evident that the current workforce has no more than two years in experience and company tenure of at least one year. These parameters are a positive indication for would-be medical transcriptionists that they are still a part of the pioneering batch that would cement the Philippines in the medical transcription map.
The Philippine Medical Transcriptionists are a new breed of world-class Filipino workforce, who, without leaving the country, can definitely contribute in the country's economic growth.
4) Nuance loss narrows as voice software sales rise
Nuance Communications Inc. said that its quarterly loss narrowed on higher sales of its speech software used in dictation, call center automation and portable electronics devices.
It had a fiscal fourth-quarter loss of $6.7 million, or 4 cents, compared with a year-earlier loss of $7.7 million, or 6 cents. Revenue more than doubled to $128.2 million from $61.9 million. Excluding items, the Burlington, Massachusetts-based company said it would have earned 14 cents a share, in line with an Oct. 31 forecast of 13 to 14 cents per share.
Nuance is benefiting from rising demand for speech software as the technology is increasingly being used for medical transcription and to help automate customer call centers.
5) Medical Transcription website computers used by PayPal phishers
The scam was discovered by Bill Carton, an engineer based in San Diego who has spent the last 10 years as a volunteer antispam activist, shutting down bulk e-mailers in his spare time. The compromised mail server used to relay the spam and scrub off any evidence of where the spammer is, was not the typical home cable customer with a zombie infection, but Rxdocuments.com," Carton said. "They boast of having HIPAA-compliant software for patient privacy, but they were compromised and used as a spam-spewing relay. How trustworthy is that?"
Paul Laudanski, owner of Computer Cops LLC and the leader of the Phishing Incident Reporting and Termination squad project, examined the phishing e-mail and agreed it appeared to have been relayed by Rxdocuments. Rxdocuments.com provides dictation transcription services for physicians. It bills its products as "cost-effective, secure transcription adhering to the highest professional, ethical, and legal standards," according to the company's Web site. Rxdocuments.com is headquartered in Miami, but the Web site is registered to RxDocuments Pvt. Ltd., in Bangalore, India, according to the Whois database.
All original content of this newsletter is Copyright 1998-2006 Mediweb Infotech Pvt. Ltd. All cited articles are copyright of their authors and/or respective publications. Please feel free to share this newsletter with your friends or post it on your site as long as it is left intact with all links unchanged and this notice.
Thank you for your interest in MT India!
The MTIndia Team ---------------------------------------------------------------- Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Nov 11, 2006
********************************************************
Verbatim vs. Risk Management
********************************************************
ADVERTISEMENT:
****************
Decipher Intime Transcriptions P Limited, in association
with Medware Inc, USA is looking to hire experienced Medical
Transcriptionists and Quality Assurance personnel for its branches
at Bangalore, Mysore, Goa, Coimbatore and Belgaum.
Positions also available for work on the eScription platform.
Persons interested in a secure, financially enviable, and an
independent work atmosphere, please contact: hr@...
********************************************************
Dear Friends,
Responding to a growing concern among healthcare documentation
professionals about their increasingly restricted role in risk
management, the American Association for Medical Transcription has
issued a public statement opposing the growing trend among
healthcare facilities toward adopting a "verbatim" transcription
policy, one that limits medical transcriptionists (MTs) to
transcribing exactly what is dictated, regardless of error, and
flagging all discrepancies for review by the dictator.
"AAMT believes this restricted role for documentation specialists
ignores the contribution to risk management that MTs are trained
and equipped to provide. A skilled, engaged MT partners with the
dictating provider to ensure an accurate, timely, and secure
record." stated AAMT 2006 President Vallie Piloian, CMT, FAAMT.
"Healthcare providers and facilities would be well served to
recognize this contribution and empower MTs to be actively engaged
in the story-telling of the patient encounter, noting discrepancies
in grammar, style, and clinical information, and correcting those
discrepancies that fall within the scope of the MT's knowledge and
informed judgment."
The rationale behind this position stems from the concern that
restricting medical transcriptionists to a verbatim policy places
an unnecessary burden on the provider, the medical records
department, and the healthcare system. A significant delay in
document work flow from patient encounter to reimbursement results
when any record is flagged for provider review and correction. In
an environment where even minor discrepancies must be flagged for
review, the impact on turn-around time leads to backlog and delayed
billing.
Of greater concern, however, is the fact that the skill set of the
medical transcriptionist is not being fully deployed toward risk
management in verbatim settings. This trend ignores the critical
role that MTs should be engaged in where document integrity is
concerned.
While the above is a verbatim quote from the AAMT official press
release; I am not sure that MTs, irrespective of credentials, are
anyway licensed or qualified to take up the job role of "risk
management" in healthcare practice; neither are MT businesses paid
or covered for the consequences of such roles. Be careful what you
wish for! (BCWYWF)
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Poor Medical Dictation Can Put Patients' Lives In Danger
Doctors are putting their patients in danger with medical dictation
so bad that professionals can't even understand them, according to
a Problem Solvers investigation.
Medical transcriptionists said they have been dealing with sloppy
physician records for years. A transcriptionist transcribes the
doctor's diagnosis and treatment for the patient's medical record.
Holfeld reported that sometimes, transcribing becomes an impossible
task. "We should be held accountable for quality, but it's
difficult to be held accountable for quality when the challenges on
the dictation are pretty overwhelming," medical transcriptionist
Brenda Hurley said.
Hurley is a former president of the Florida Association of Medical
Transcriptionists. She and her colleagues are joining a national
campaign to expose the potential side effects of bad dictations.
"If it takes multiple levels of quality assurance review, it's
going to take longer to get back to the patient's chart," Hurley
said.
Joyce Peck was just days away from kidney surgery when she met with
us two weeks ago. She caught a mistake before her surgery.
"Potentially they could have taken out the wrong kidney and then I
would have been left with no kidneys," Peck said. "I caught it,"
Peck said.
"One place it's left kidney and the next place it's right kidney,"
Peck said. The diagnosis of a renal malignancy -- cancer -- was
caught in a radiologist's apparent flubbed dictation. "Whew,"
Holfeld said. "What did you think at that point?" "I didn't know
what to think -- who was right?" Peck said. In fact, MRI scan
confirmed it was the right kidney and not the left. Peck is
recovering from kidney surgery. She shared her story as a personal
public warning.
http://www.local6.com/news/10286256/detail.html
2) Caught up in net
THE cost-saving initiative of out-sourcing medical notes to India
for typing is facing major problems. An internet link used to
transfer patient information from Lister Hospital to India has
failed to meet the needs of East and North Herts NHS Trust, both in
terms of speed and capacity. The Trust had hoped to save as much as
1million by axing 15 medical secretary posts and outsourcing their
work. However, a medical secretary from Lister said: "After the
medical secretaries were made redundant it was discovered that the
NHS server for the typing to be sent over the internet to India
could not cope with this system. Medical secretaries are being told
that the typing will be kept at the Trust for us to type, as done
in the past."
Danny Mortimer, the Trust's director of human resources, said:
"Like any project of its size, there will always be initial
teething problems."
"Nationally the NHS is experiencing problems with this link, both
in terms of its speed and capacity of transfer of information
across the internet. Contingency plans are being considered locally
by the Trust, including using a separate, secure link to the
internet for the medical transcription service until the problems
affecting it are resolved nationally. The Trust has introduced the
medical transcription service because it knows that it will save
money, while at the same time providing a consistent, high-quality
service. This is proving to be the case already, although more work
remains to be done."
http://www.thecomet.net/content/comet/news/story.aspx?brand=CMTOnline&category=N\
ews&tBrand=herts24&tCategory=newscomnew&itemid=WEED09%20Nov%202006%2012%3A31%3A3\
0%3A090
3) MedQuist Announces Preliminary, Partial and Unaudited Financial
Results
MedQuist Inc. announced certain preliminary, partial and unaudited
financial results, and provided updated information regarding
previously-announced litigation and governmental investigations and
proceedings. At this time, the Company cannot estimate the total
costs of (i) the billing review, (ii) defense of the class action
matters, (iii) the SEC investigation, and (iv) compliance with the
Department of Justice investigation, all of which have been
previously disclosed in either the Company's filings with the SEC
or the Company's press releases. Accordingly, the only costs
related to the defense of these matters that have been included in
the results below are actual costs incurred through September 30,
2006 by the Company.
Three months ended
September 30, 2006 September 30, 2005
Revenues $ 90 $ 102
Operating income (loss) $ 5 $ (12)
Nine months ended
September 30, 2006 September 30, 2005
Revenues $ 280 $ 315
Operating loss $ (6) $ (20)
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20061109005904&newsLang=en
4) PLDT chairman sees three-year profit at P110B
Total profits of Philippine Long Distance Telephone Co. (PLDT) may
reach P110 billion over the next three years, company chairman
Manuel Pangilinan said.
Voice telephony and data transmission services, through the
company's ePLDT contact center, medical transcription and other
business process outsourcing ventures will also have big
income-generating roles, he added.
http://business.inquirer.net/money/topstories/view_article.php?article_id=31698
5) Who says BPOs don't have unions?
Swaminath believes IT professionals don't need a union to fight for
pay hikes and perquisites. "IT professionals negotiate salaries and
perks before they join a job. They don't need a collective
bargaining body," he says. Bangalore-based medical transcription
firm Spheris, for instance, has a forum called 'Voices' where
employees can write in with complaints. "The issues range from
salary trouble to slow desktops. Each mail is personally replied to
by the CEO," says Surya V. Ciryam, HR head, Spheris.
In a performance-oriented private industry work environment,
employees don't have time for union activities, adds Swaminath.
http://www.telegraphindia.com/1061105/asp/look/story_6950153.asp
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Nov 04, 2006
********************************************************
Launch of the RMT Credential
********************************************************
ADVERTISEMENT:
****************
Decipher Intime Transcriptions P Limited, in association
with Medware Inc, USA is looking to hire experienced Medical
Transcriptionists and Quality Assurance personnel for its branches
at Bangalore, Mysore, Goa, Coimbatore and Belgaum.
Positions also available for work on the eScription platform.
Persons interested in a secure, financially enviable, and an
independent work atmosphere, please contact: hr@...
********************************************************
Dear Friends,
AAMT, in association with Prometric, has announced the launch of
the New International Credential to enhance training & career
prospects for young Indian medical transcriptionists. The
Registered Medical Transcriptionist (RMT) credentialing exam is a
newly developed global 'level-1' credential in the arena of Medical
Transcription. This program is aimed at helping the existing talent
pool to scale up and meet the global standards and quality
benchmarks. The two organizations also announced a special 'India
price' for AAMT's existing Certified Medical Transcriptionist (CMT)
exam.
AAMT's credentialing exams can be taken at any Prometric testing
center, located in nine cities across the country.
Bringing these credentials to India, Mr. Soumitra Roy - Managing
Director, Prometric - India, said, "While India is on the verge of
optimally exploring the growing opportunities in the MT industry,
we feel that this introduction of global training & quality
standards through these credentialing exams is a timely initiative.
We have worked with employers & industry associations to arrive at
a very attractive and affordable price point for this entry level
examination as we understand that this test will serve as a
stepping stone for anybody who wishes to pursue a career in Medical
transcription. However, this is just a beginning, as we will now
work on the process of talking to Indian educational institutes and
ask them to include quality medical transcription training in their
curriculums. These will be based on AAMT's Education Approval
Program. Additionally, we are also glad to announce a special price
for the CMT examination - which would thus enable more
participation and faster adoption towards global service delivery
standards."
Medical Transcription Credentialing Exams - At A Glance
Level 1 Exam - Registered Medical Transcriptionist (RMT)
Fees:
Special introductory bundle price:
Registration & Test Preparation Material: USD 80
As individual component:
Registration: USD 75
Test Preparation Guide: USD 30
Dates:
Online Registration begins on November 1, 2006
Tests go live from December 1, 2006 onwards
Level 2 Exam - Certified Medical Transcriptionist (CMT)
Fees:
Registration: USD 150
(Reduced from earlier registration fees of USD 275)
Dates:
Test available online
For further details:
http://www.mtindia.info/
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Labour officers swoop on Iridium
A team of Labour officers, led by Additional Labour Commissioner
Prakash S Oliver, made a flash visit to 'Iridium', one of the
medical transcription companies at the Technopark, around 11.30 am
and verified the registers maintained by the company on the working
hours, salary and other details of the employees.
According to the officials, the inspection was initiated after the
Office of the Labour Commissioner received an anonymous letter
regarding violation of laws in the company. It was alleged that the
employees were asked to work for long hours and the salary and
other benefits given to them were not satisfactory. However, the
officers could not find much irregularities in the documents
presented to them. Meanwhile, the 'surprise' visit turned out to a
farce as the visual media was given prior information regarding the
visit. A few of them had, in fact, given flash news regarding the
inquiry well before it began.
The Additional Labour Commissioner said that the company had
expressed its willingness to produce any document. The company
authorities were also very cooperative, he said. Irked over the
frequent interferences by the government agencies, the Technopark
companies are planning to approach Chief Minister V S Achuthanandan
to ensure a certain code of conduct before initiating such
inspections.
http://www.newindpress.com/NewsItems.asp?ID=IEO20061103220200&Page=O&Title=Thiru\
vananthapuram&Topic=0
2) CBaySystems Once Again Named to the Deloitte Technology Fast 500
List
CBaySystems, has again been named to Deloitte's prestigious
Technology Fast 500 Program, a ranking of the 500 fastest growing
technology, media, telecommunications and life sciences companies
in North America, for a third successive year. Rankings are based
on percentage revenue growth over five years, from 2001-2005.
CBaySystems grew at a towering rate of 590% during this period.
"It is an honor for CBay to be recognized for the third year in a
row", said Raman Kumar,Chairman and CEO of CBaySystems, "We are
especially proud of these awards, as they communicate our explosive
growth and ever-increasing customer base, providing concrete
evidence of our superior product and commitment to customer
service. Being named yet again to the coveted Fast 500 list clearly
reinforces CBay's consistent focus, execution and commitment to
customers."
"Sustaining high revenue growth over five years is an exceptional
accomplishment. We commend CBaySystems for making the commitment to
technology and delivering on the promise of market longevity," said
Tony Kern, deputy managing principal of Deloitte's Technology,
Media & Telecommunications industry practice. "We are proud to
honor CBaySystems ranking on the Deloitte Technology Fast 500
list."
http://www.ndtvprofit.com/homepage/monitor.asp?id=2129
3) Remote Operations Chosen as Medical Transcription Provider for
Idaho Department of Health and Welfare
Remote Operations, Inc. announced that they have been contracted as
the provider of medical dictation and transcription services for
the Idaho Department of Health and Welfare (IDHW). Remote
Operations was selected through the State of Idaho's formal
competitive bidding process in which several premier medical
transcription companies were identified and researched by IDHW.
Gaurav Singla, President and CEO of ROI, commented today, "We're
very proud to be selected by the IDHW as their medical
transcription services partner. We believe that the State of Idaho
chose Remote Operations because of our commitment to health care,
our unsurpassed technological innovation in the field of medical
transcription, and the security and convenience of our technology
platform. We look forward to working closely with IDHW and their
various locations across the state of Idaho."
http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/10-19-200\
6/0004454811&EDATE=
4) Nuance sees 4th-qtr results beating forecasts
Speech recognition company Nuance Communications Inc. said that
strong software sales helped it beat its own earnings forecast for
the fiscal fourth quarter, sending its shares up 5 percent.
Nuance's Dragon NaturallySpeaking voice-recognition software hit a
record during the quarter, boosted by demand for the newest
release, Version 9.
The company also said that it had higher revenue from software for
call-center automation, medical transcription as well as voice
recognition in mobile devices and automobiles.
http://today.reuters.com/news/articleinvesting.aspx?view=CN&storyID=2006-10-31T1\
94737Z_01_NBNG181638_RTRIDST_0_TECH-NUANCE-UPDATE-2.XML&rpc=66&type=qcna
5) Philippine gov't to invest in BPO projects
The Philippine government is allotting a total of some P26 billion
(US$526 million) on projects that support its Cyber Corridor
program, which seeks to attract investments in the field of IT and
business process outsourcing (BPO).
The Cyber Corridor runs across differed regions nationwide promoted
by the government as IT hubs that can deliver BPO services such as
call centre work, medical transcription, software development and
animation.
http://www.itworldcanada.com/a/News/8e60ba71-4884-42bf-8634-88e867d159ec.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Oct 07, 2006
********************************************************
The `Bandh' Darwaza...
********************************************************
ADVERTISEMENT:
**************
Decipher Intime Transcriptions P Limited, in association
with Medware Inc, USA is looking to hire experienced Medical
Transcriptionists and Quality Assurance personnel for its branches
at Bangalore, Mysore, Goa, Coimbatore and Belgaum.
Positions also available for work on the eScription platform.
Persons interested in a secure, financially enviable, and an
independent work atmosphere, please contact: hr@...
********************************************************
Established in 1999, Ascent provides Medical Transcription, RCM
( Coding & Billing) and Technology Solutions to the Healthcare
Industry
in the US, Europe, Australia and NZ. MT's having 95% + accuracy
&
Editors capable of delivering client ready ( 98.5%+) accuracy are
welcome.
Salary no constraints and based on individual capabilities.
Relocation assistance and free accommodation will also be provided.
Candidates can also apply for Home based MT's/Editor positions.
Interested candidates can send resume at:
Ascent Transcription Services(I) Pvt Ltd.,
1/3,Indraprastha Layout,
Khamla Road,Khamla,
Nagpur-440025
Ph: +91 712 2291 553, 2291 556
E-mail: info@...
********************************************************
Dear Friends,
Darwaza, to the uninitiated, means doors. Bandh, originally meaning
'closed', is a form of protest used by political activists in India.
During a bandh, a large chunk of a community declares a general
closure,
usually lasting one day. While generally it means the closing down
of
markets, offices, schools and transport - it is a highly disruptive
activity whose sole aim is to bring public life and commercial
activity
to a standstill.
What is more discerning now is that the elected governments in
power,
actively or tacitly extend support to such calls. Factually, these
are
blatant infringements and denial of citizen's rights - they disrupt
everyday life - because of fear of harm to one's life and property.
The Supreme Court of India has banned bandhs, but we see no end to
them.
Last Wednesday, Bangalore was held to ransom for some petty border
dispute.
The advice from the police was not to drive out-of-state vehicles!
This
Monday, Kolkata will grind to a standstill - bandhs being more of a
norm
here. There is already a Bharat Bandh called for 14th Dec - I am
sure there
will be some enterprising parties who will think of some other
issues to
call a bandh before then...
In this mayhem, IT/BPO service providers are at a loss to explain to
their
clients a phenomena which cannot be found in the Merriam Webster's'
or the
Oxford dictationaries. Admiral J G Nadkarni (retired) in
the "Scourge of the
'bandh'" rightly says that the entire proclamation and execution of
a bandh
has now become standard operating procedure. A political party,
normally the
opposition, calls for a bandh. They proclaim that the bandh will be
entirely
voluntary and peaceful. The state government announces that they
will not
allow any lawlessness. On the day of the bandh, shopkeepers
automatically
down shutters. A feeble attempt is made to run local trains and
buses, but
after a few incidents of stone throwing, they are promptly
cancelled. There
is a holiday atmosphere. Children pour out on to the streets and
play cricket.
By evening, the political party claims complete success: the bandh
was total.
The state government also claims credit: the bandh was peaceful.
Everyone is
happy until the next bandh.
While India will probably move ahead at its own pace, the SMEs in
the outsourcing
services sector need to seriously consider that such frequent
incidents might not
close the door of opportunity for us - and lobby towards how to
circumvent the same...
It is ultimately left to the citizens themselves to impress upon
political parties
and other organizations that bandhs are disruptive, highly
unpopular, and serve no
purpose beyond disrupting normal life and future economic prospects.
Yeh darwaza bandh naa ho!! [Let this door (of opportunity) not
close!]
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) MedQuist strarts trials in the UK: work coming to New
Zealand & India
Bedford Hospital is preparing to cut its secretarial and
administrative staff by almost a third. Around 60 medical
secretaries have been informed their jobs are at risk with
a proposal to cut their numbers by 22.
The pilot for this service is being conducted by US company
Medquist which will farm work out to both New Zealand and India.
Unison spokesman John Toomey said: "Quite apart from the fact
that this is a slap in the face for the loyal staff of Bedford
Hospital who are being dumped only for their jobs to be farmed
out overseas, one of the main concerns for us is patient
confidentiality.
A hospital spokesman said: "The service is completely secure
in that no patient information is shown on the letters (only
a hospital reference) and all the typists, whether they are based
in New Zealand or India, are security checked and fully trained
in the appropriate medical specialty."
http://www.mk-news.co.uk/news/bedford/2006/oct/8/hospital%20letters%
20typed%20down%20under.lpf
2) Fast refunds woo BPOs to service tax counters
BPOs are rushing to obtain service tax registrations even though
they are exempt from paying the levy on services rendered to their
foreign clients.
The speed and ease of getting cash refunds on taxes paid on inputs
such as leased circuit services, banking services and temporary
man-power services has led to a spurt in the registration over the
last few months.
Registrations have risen because credit provisions have been
modified
to enable service providers to claim refunds on exported services.
Medical transcription centres and call centres were, in fact, out of
the service tax net till last year. The exemption was withdrawn this
fiscal. Under the export of services rules, services rendered to
offshore clients would continue to be exempt from the levy. Service
tax would be charged only if the service is rendered within the
country
or if these centres are servicing their Indian clients.
Under the tax credit provisions, these companies would also be
entitled
to claim a credit on the tax paid on inputs that go into providing
the
service. The other option is to claim cash refunds. Typically, these
companies use inputs such as leased circuit services, telephone
services,
banking and financial services, and temporary man-power services.
The providers of these services telephone companies, banks,
manpower
recruitment agencies in turn charge service tax. Credit or refund
will
be given only if the company has a service tax registration.
For the government, cash refunds is a notional loss in revenue
because
it is follows the principle that exports should be completely free
of
taxes. This means exporters of both services and goods should be
relieved
of incidence of any taxes. Otherwise, exports will not be
competitive.
http://economictimes.indiatimes.com/articleshow/2023480.cms
3) Medical transcription services to be launched in Bahrain
Mena Business Services (MBS) a provider of outsourcing customer care
solutions, is to open its newest customer contact centre, medical
transcription services and training facilities in Bahrain.
Alongside the customer contact centre, MBS will jointly operate a
medical
transcription services unit, consisting of 60 seats. "MBS has a
strategic
partnership with a global medical transcription outsourcing company
and
throughout this partnership we will offer services to a number of
medical
facilities in Saudi Arabia and the US," said Mr Al Hashmi.
http://www.gulf-daily-news.com/Story.asp?
Article=158069&Sn=BUSI&IssueID=29202
4) Is Medical Transcription Certification Necessary?
Becoming a certified medical transcriptionist is really a personal
choice.
At present, there is no requirement for MTs to become certified.
Medical transcription certification is a personal choice -
certification
gives you the opportunity to prove your skills as an MT, not being
certified does not take away from them.
I have never run across a physician or account manager who has asked
me whether I am certified or not. They are merely interested that I
can
efficiently complete the work, follow all the privacy regulations
and charge them a reasonable rate.
I don't know of any MTs who have lacked opportunities due to not
being
certified either. Again, the choice is a personal one and for some it
is a great sense of personal achievement.
http://www.bestsyndication.com/?q=092106-medical-transcriptionist-
training-is-certification-needed.htm
5) DTS
Board members asked for an update on DTS' performance.
"It all looks legit," Garringer said. "It doesn't look like there is
any hocus
pocus." CDOD board president Valerie Murrill defended DTS. She was
responding to
recent complaints voiced by some employees.
"It's important that we leave them alone and let them their job,"
she said. "I've
never seen a company under siege like this company. I'm personally
embarrassed about
the negativity."
http://www.currentargus.com/ci_4454812
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Sep 30, 2006
********************************************************
RSS Feeds from MTIndia.info
********************************************************
Dear Friends,
I guess this is a prolonged weekend, spilling over to next week.
Happy festivities!
I did mention about RSS feeds at MTIndia.info, I think I should
elaborate on this just a little:
1) News Feeds: News feeds are aggregated from major search engines,
updated hourly and available for your convenient browsing at this
page:
http://mtindia.info/news/news-feeds/
2) News Syndication: You can subscribe to syndicated news from our
homepage:
http://mtindia.info/
Feeds are available in RSS, ATOM or OPML.
The benefits? You don't have to give your email address, name or
any other personal details. You don't have to confirm your
subscription (double opt-in). You will not be prevented from
receiving your messages by spam filters. You can stop receiving
your messages anytime, permanently, and you don't have to say why
:)
I've just got around to installing IE7 and I'm wondering how many
others have given it a run? RSS has been implemented well. Visit a
site where a feed is available and an icon will indicate the fact.
Click the icon and the feed headlines will be displayed, along with
a link to subscribe. Feeds can be managed in IE along with
traditional bookmarks and it eliminates the need for a special RSS
reader. . All very easy and logical to use.
Seems to me that RSS is about to go mainstream.
Festival greetings to all, once again!
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) DTS developments raise concerns, questions
DTS America, a medical transcription company, came to Carlsbad
earlier this year lured by an available work force and promise of
up to $2 million in local incentives. Now, having moved far faster
than anyone expected, and having burned through $1 million in
initial cash incentives, DTS officials have admitted the company is
strapped for cash. They apparently burned through the funds by
experiencing very rapid growth in the number of employees in
training, accompanied by growing payroll expenses.
Their employee headcount recently crested at more than 101. At the
beginning of August, the milestone allowed the company to approach
the city to request $500,000 as a second round of cash incentives,
prescribed by the contract it has with the city.
When DTS hit this second "money mark" so quickly, councilors openly
questioned the rapid pace of the company. "Slow down," Councilor
Louise Tracy told DTS execs Aug. 8 during a discussion where
council and company officials agreed reaching the 101 level in
staffing was "months" ahead of schedule.
The city and DOD approved dispensing the next $500,000, but DTS
apparently couldn't wait for the govern-ment to issue the funds.
So, the DOD board went out on a limb and loaned DTS $200,000 out of
the DOD's operating funds. They took DOD operating capital and lent
it to a newcomer, betting that the DOE would approve release of the
funds - and they'd get paid back. But it turns out that two hundred
grand was not enough.
DTS execs in Tennessee wrote a stern letter to the DOD, demanding
the rest of the money right away - by citing the contractual
obligation the city and DOD are under. In an unprecedented and
stunning move, the DOD voted by phone and e-mail to borrow $300,000
from a local bank. All the more astonishing, Mayor Bob Forrest
personally secured the loan!
Meanwhile, some DTS employees stepped forward this week and
publicly voiced several concerns. Speaking out about the details of
how the promised high-paying jobs within DTS actually work, they
described that the transcription work comes to Carlsbad in the form
of overflow from DTS workers in India - only when they can't get it
done. Employees also stated that fully trained employees often wait
all day for work to come in - and don't make those big bucks if
they are not transcribing.
DTS grew faster than anyone anticipated, and apparently reached the
next contractual payout level, largely because they changed their
own rules of compensation - recruiting new trainees by offering an
hourly wage immediately. (The first class signed on by agreeing to
train for three months for free.) This explosive growth in payroll
expenses almost certainly resulted in DTS' immediate desperation
for the whole $500,000.
The old saying, "Lack of planning on your part does not constitute
an emergency on my part" comes to mind. Between this unseemly
desperation for cash, and bearing witness to a number of employees
who are risking their jobs to express multiple concerns, there is
ample reason for the city council, the DOD board, and the U.S. DOE
to ask some serious questions of the company. Thankfully, the DOE
has already begun that process. Serious questions remain about
their business model, cash flow, customer base, and long-term
viability.
http://www.currentargus.com/ci_4425345
2) Worldtech Acquires Statdata, Inc.
Worldtech USA, a leader in Business Process Outsourcing
specializing in medical transcription services and electronic
medical records, today announced the acquisition of Statdata, Inc.,
a medical transcription company based in Utica, New York. "This
Summer has been full of milestones including the acquisition of
Stat Data located in New York, which is the first of numerous
acquisitions that are set to be completed in the very near future.
Be expecting at least one more purchase at the end of the Summer.",
said Jeremy White, Director of Marketing for Worldtech.
http://www.worldtechusa.com/Blog/2006/08/worldtech-acquires-statdata-inc.html
3) Spheris Ranks Among America's Fastest-Growing Companies
Spheris has been listed among the fastest-growing private companies
in America according to Inc. magazine. The top 500 companies for
growth were listed in the magazine's August issue, and Spheris' #72
ranking makes this the second year in a row Spheris has been in the
top 75.
"The need for clinical documentation technology and services in the
U.S. healthcare market is growing rapidly," said Spheris President
and CEO Steven E. Simpson. "And Spheris has a unique strategy that
combines proven technology with superior service to keep pace with
the evolving industry." With a global network of 5,500 medical
language specialists, Spheris operates in a true 24-hour
environment and is able to keep the transcription process moving
quickly and efficiently all hours of the day and night for its
clients.
http://biz.yahoo.com/prnews/060928/clth059.html?.v=65
4) DTS employees dispute company claims
Some DTS America employees say they are upset about how the
company, promised more than a million dollars in incentives through
the Carlsbad Department of Development to locate here, is doing
business.
Tracy Lawler, a DTS employee who said she is speaking out and
putting herself at risk of being fired because she's sharing
information, said she is a member of the second class to take
daytime training. She said she questions why her class and the one
previous were not paid while they were training, yet a second night
class that was in training at the same time her day-class was
conducted was paid.
"Those people, along with some others, were made full-time
employees," she said. "This is only my opinion, but I think DTS
paid them during training in order to meet the criteria for
additional funding. In the last story in the newspaper it was
stated by a DTS official they made the people in training fulltime
employees because there was a lot of work, when in actual fact
there are several employees working on what DTS calls dead files.'
(or practice work). The people who are actually in production have
hardly any work to do."
Lawler confirmed that for the first six months while training,
employees are paid $10 an hour. However, after six months, she
said, they are paid by the line for medical transcription. She said
the workflow at DTS' Carlsbad site comes from the work overflow
from DTS' call center in India. There are many days when people are
sitting around waiting for work to come in, Lawler said. If they
are not transcribing, she said they are not paid at all. She and
other employees to speak out on this issue feel this conflicts with
how DTS was sold to Carlsbad as being a high-wage employer.
http://www.currentargus.com/ci_4408530
5) Britain hospital staff threaten strike
Employees angry over plans of British hospitals to outsource
medical transcription to India have voted to go on strike if the
plans are not shelved. Several hospitals in Britain have outsourced
or are in the process of outsourcing the work of typing up
patients' notes to India to save costs at a time when they are
facing financial deficits. These include hospitals in
Staffordshire, Leeds and Cornwall.
A typical example of the reasons cited to prevent job losses by
sending work to India was the statement of David Prentis, union
general secretary.
He said: "Lives are being put at risk by hospitals desperate to
save money. Trusts are being wooed by companies promising free
trials, pilots and huge financial savings if they allow medical
typing to go abroad. Medical secretaries in the NHS work to 99.8
percent accuracy targets and once phased out' their knowledge and
expertise will be lost for ever."
http://www.24x7updates.com/articles/20060921/britain_hospital_staff_threaten_str\
ike-id-101939.html
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
******************************************************** ADVERTISEMENT: **************** Infovision Software Pvt. Ltd. (ISPL) is an ISO 9001-2000 Certified MTSO and one of the leading Medical Transcription companies in India and the US. Currently, in order to augment our growth initiative, we require experienced MT's / Editors / QA's for all our India Based Units (Kolkata & Mumbai).
Please walk in for interview at : Sri Sai Kuteer 8-2-602/ B/ 3 & 4 Road No. 10, Banjara Hills, Hyderabad-500 034 Tel :(040) 23351048/ 3359/ 60, Date-16th Sep to 18th Sep 2006.(9am-6 pm)
Contact person : Mr. Subhabrata Dasgupta (09231639423) hr-mt@... ******************************************************** Dear Friends,
Many years ago, when we were discussing the maturity of the Indian MT Industry, a point of discussion was if the Industry was mature enough and what be the pointers to such maturity.
One point of discussion was when Indian MTSO start buying out US MTSOs, a reasonable maturity level would have reached.
Another viewpoint was when Indian MTs start bandying their profession in matrimonials, we should consider this was a mature enough Industry.:)
In the past one year, we are seeing more of both happening, and in the future the frequency can only tend to increase.
I also do consider it significant, when Good Morning America featured medical transcription last Friday, (link in news below) this is what they had to say "Some of the biggest employers in this field are Focus Infomatics, MedQuist and Spheris."
It does look the Indian MT and industry, both have matured.
Cheers!
Dr Amit Chatterjee, SM Strategist / Founder ~ mailto:amit@... MT India ~ www.mtindia.org "The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's a cinch."
******************************************************** NEWS AND VIEWS : ***************** 1) Get a Job, Work at Home
Medical Transcriptionist - this work is focused on translating a doctor's report to an electronic record of a person's medical history, diagnosis and treatment. As the health care industry moves toward electronic health records as the standard - allowing easier storage and accessibility of an individual's history by physicians anywhere - there is an increased demand for medical transcriptionists
There are about 100,000 registered MTs in the United States now - the majority of them work from home. Technology is paving the way for more people to pursue this line of work from anywhere in the country. I talked to a dozen companies that hire home-based agents, and they're all eager for new hires - both part-time and full-time employees as well as independent contractors. Some of the biggest employers in this field are Focus Infomatics, MedQuist and Spheris.
Worldtech USA, a leader in Business Process Outsourcing specializing in medical transcription services and electronic medical records, today announced the acquisition of Statdata, Inc., a medical transcription company based in Utica, New York. "This Summer has been full of milestones including the acquisition of Stat Data located in New York, which is the first of numerous acquisitions that are set to be completed in the very near future. Be expecting at least one more purchase at the end of the Summer.", said Jeremy White, Director of Marketing for Worldtech.
3) AlphaBest Consulting and Transcription Partners with Passfaces(TM) to offer Patented Authentication Technology
AlphaBest Integrates Passfaces into Speech Recognition, Digital and Workflow Management Solutions for Insurance, Legal and Medical Industries
Passfaces Corporation and AlphaBest announced a strategic partnership to increase the availability of Passfaces's cognometrics authentication solution. AlphaBest will resell Passfaces products, as well as integrate the Passfaces authentication technology into its digital documentation solutions for medical, legal and insurance industry clients. This additional security offering provides AlphaBest's customers with a unique authentication capability for securing data repositories and protected information.
"Security continues to be a big concern for us as well as our clients," said Julianne Weight, CEO of AlphaBest. "Our clients handle highly confidential data and require authentication capability that is a scalable, best-of-breed solution capable of meeting unique needs in diverse industries. We found this in both Passfaces' technology and product offerings. We look forward to a mutually beneficial relationship with the Passfaces team."
4) Leeds hospitals to outsource transcription to India
London - Hospitals in Leeds are the latest medical trusts facing major losses to outsource medical transcription work to India to save nearly one million pounds a year. Around 60 specialist posts are to be abolished as part of the outsourcing. Hospitals in Leeds are reported to be facing debts of 84 million pounds. Several other hospitals in Britain have already outsourced such work to India.
Dave Prentis, general secretary of trade union Unison alleged serious mistakes had been uncovered at hospitals, which had already tried sending work abroad. Leeds East MP George Mudie said: 'I am very worried about the security of sending patient information overseas especially as we know that hackers can get into anything on the internet.
'Also medical secretaries are highly trained in their areas. If there are any queries, they are usually in the same building as the doctor to be able to check. That can't and won't happen if the person typing is in India or anywhere else.'
Medical secretaries at St James's and Leeds General hospitals earn around 20,000 pound a year. Similar work is undertaken in India for as little as 44 pence an hour.
5) Spheris Named 'Awarded Vendor' by University HealthSystem Consortium
Spheris has been selected as an "awarded vendor" by the University HealthSystem Consortium (UHC) to supply clinical documentation technology and services to its members. "From working with several large academic health systems, we know their clinical documentation needs vary greatly from one institution to the next," said Alan Whorton, senior vice president of sales and marketing at Spheris. "These needs start with a desire to control costs while enhancing patient care, but often that's where the similarity between institutions ends."
Spheris has extensive experience providing university medical centers with a customized, seamless solution that integrates their acute-care facilities with outpatient clinics and other functions. Spheris is able to provide a stand-alone technology solution for in-house transcription services, or to blend its technology offering with an outsourced workforce with the capacity to handle any volume of dictation.
"Spheris is uniquely positioned to fulfill the entire range of solutions that UHC members desire," said Whorton. "We are very pleased to be able to work with UHC to rapidly deploy our clinical documentation solutions at every opportunity to bring value to UHC members."
"We are pleased to offer UHC members, as a result of our competitive bid process, a contract with Spheris for medical transcription technology and services," said Cindy White, UHC's vice president of operations.
"Spheris has a five-year, proven track record with UHC members from our previous medical transcription contract, and the company consistently delivers high value and excellent customer service," said White. "A task force of UHC members directed UHC to award this contract to Spheris based on an analysis of the RFP response, which demonstrated a continued commitment to excellent value, technology, and service. We believe our ongoing collaboration with Spheris will bring significant value to UHC members."
http://biz.yahoo.com/prnews/060911/clm044.html?.v=56 ++++++++++++++++++++++++++++++++++++++ P. S. Would you like to share this newsletter with your friends or post it on your site? Please do! But also be sure to read below:
All original content of this newsletter is Copyright 1998-2006 Mediweb Infotech Pvt. Ltd. All cited articles are copyright of their authors and/or respective publications. Please feel free to share this newsletter with your friends or post it on your site as long as it is left intact with all links unchanged and this notice.
Thank you for your interest in MT India!
The MTIndia Team ---------------------------------------------------------------- Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Sep 09, 2006
********************************************************
The Times They Are A-Changin'...A Little...
********************************************************
ADVERTISEMENT:
****************
Infovision Software Pvt. Ltd. (ISPL) is an ISO 9001-2000 Certified
MTSO and one of the leading Medical Transcription companies in
India and the US. Currently, in order to augment our growth
initiative, we require experienced MT's / Editors / QA's for all
our India Based Units (Kolkata & Mumbai).
Please walk in for interview at : Sri Sai Kuteer 8-2-602/ B/ 3 &
4 Road No. 10, Banjara Hills, Hyderabad-500 034 Tel :(040)
23351048/ 3359/ 60, Date-16th Sep to 18th Sep 2006.(9am-6 pm)
Contact person : Mr. Subhabrata Dasgupta (09231639423)
hr-mt@...
********************************************************
Dear Friends,
Electronic Medical Record Use by Office-Based Physicians: United
States, 2005 is an annual survey conducted by CDC National Center
for Health Statistics of 1,281 office-based physicians sampled from
the American Medical Association and American Osteopathic
Association databases. According to last month's press release, key
findings include:
~ Nearly 1 in 4 (23.9 percent) physicians reported using full or
partial electronic medical records (EMRs) in their office-based
practice in 2005 - a 31 percent increase from the 18.2 percent
reported in 2001.
~ Physicians in the Midwest (26.9 percent) and West (33.4 percent)
were more likely to use EMRs than those in the Northeast (14.4
percent).
~ Physicians in metropolitan statistical areas (nearly 24.8
percent) were more likely to use EMRs than were those in
non-metropolitan areas (16.9).
Only 1 in 10 (9.3 percent) physicians, however, used EMRs with all
four of the basic functions (computerized orders for prescriptions,
computerized orders for tests, reporting of test results, and
physician notes) considered necessary for a complete EMR system.
The Center for Studying Health System Change, though this survey
included physicians working in both hospital-based as well as
office-based practices, and those with access to (not necessarily
use of) electronic records.
It doesn't look like EMRs are going to "wipe-out" MT in the near
future, for those who tend to be concerned!
On another front, today MTIndia.Info is formally launched.
Syndication of latest news is available from the home page. News
Feeds on Medical Transcription are aggregated every hour and
available in the News section. Past issues of the MT India Digest
have been archived online, and the FAQs have been updated.
The new Forum is now active, and the old one at MTIndia.org will be
archived. The Moderator Team has been strengthened with Subhorup
being joined by T.N. Raju, CMT (Bangalore), "Jabberwocky" (Mumbai)
and "Harry Agnostic" (Chennai.) Please remember that moderators
volunteer their time freely. The role of the moderators is to
ensure that the forums provide an enjoyable and informative
experience for all. They also ensure that the Forum guidelines and
rules are followed. The moderators have the right to edit, censor,
delete or otherwise modify any posted message.
Please address your queries directly at the forum boards, so that
all can benefit. It would not be possible for us to reply to
individual emails or personal messages (PMs), as a routine.
Active discussions, taking place NOW at the Forum:
1) MT companies providing home-based transcription in India
2) Error grading protocols followed by companies
To participate, go to:
http://mtindia.info/forum/
A feedback is welcome, as always...
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Infovision acquires TSI
Infovision Software Private Limited (ISPL), has announced that it
has recently acquired 100% of US MTSO "Transcription South Inc.,
(TSI)", a US based transcription company for an undisclosed sum.
TSI delivers client specific solutions for hospitals and physician
groups based in the US. TSI currently processes well over 100,000
lines per day through it's stateside facility. ISPL has executed
this strategic acquisition through its associate company SSAPL.
This acquisition of TSI, a well established, highly regarded
company in US healthcare service, will now allow ISPL to further
fuel its rapid expansion in transcription services in a major way.
Furthermore, it brings in a complete and robust service offering
and augments value to its already existing health care services
customers.
With this acquisition, ISPL has forecasted a surge in revenues to
the top line growth for the year 2006. India's leading financial
institution, namely SBI, have funded SSAPL in this transaction.
Commenting on the acquisition, Michael P. Peters, General Manager
Operations & Marketing for ISPL said "The deal is a perfect
strategic fit for ISPL as it provides a well-established services
offering to our healthcare customer base. This is a high growth
area and with this acquisition, we will be able to become one of
the larger healthcare service providers in India processing over
300,000 lines per day through our combined facilities. It also
catapults ISPL into the upper bracket of healthcare receivables
management companies in the US and India".
2) MT gains popularity as career option in Nepal
With the increase in qualified potential, Medical Transcription
(MT) Industry, comparatively a new business in Nepal employing
thousands of youth, has gained popularity in Nepal's bid to
contribute to economic prosperity, according to experts.
MT is an IT-based industry for quality patient documentation and
countries like Nepal are a very good locale for outsourcing
workforce from here due to the availability of a large mass of
English-speaking and computer-literate youth, the experts said on
Thursday at a seminar organised by Nepmed International, a MT
company in Kathmandu.
Speaking at the seminar, Cecily Tuladhar, executive manager of
Nepmed said that as in the US the entire healthcare industry is
based on insurance and detailed medical records are needed for
processing insurance claims, Medical Transcriptions are in high
demand there, and Nepal has immense potential to meet those
requirements.
Gyanendra Tuladhar, chairman of the company spoke on the potential
of the MT industry to contribute to the economic prosperity of
Nepal by employing thousands of youth in a sector that requires
little capital investment but yields high foreign currency returns.
He added, "We are here not to produce MTs but to generate future
editors, supervisors, managers and potential MT business
entrepreneurs."
Though exact data is not available, there are eight-10 MT centres,
with 30-40 Medical Transcriptionists in each centre, in operation
providing their service to their US-based clients.
http://www.kantipuronline.com/kolnews.php?&nid=85346
3) 'Don't leave, be medical transcriptionists'- Arroyo to docs
FOR frustrated doctors and medical students eyeing a nursing career
overseas, President Gloria Macapagal-Arroyo offered an alternative
she says should keep them home. "I'd like to make special mention
to frustrated doctors, don't leave medical school because medical
transcription (is here)," Arroyo said at a roundtable discussion in
Malacaang on Thursday. The discussion focused on the CyberServices
Corridor, one of the super regions Arroyo unveiled in her State of
the Nation Address last July. Medical transcription is one of the
services delivered by the CyberServices Corridor, which will run
from Baguio in the north to Davao in Mindanao.
A growing number of doctors continue to study nursing and seek
employment abroad, especially in the United States. But Rainero
Borja, chairman of the Business Process Association of the
Philippines, said medical transcription offers lucrative salaries
ranging from 12,000 to 50,000 pesos a month.
Contrary to commonly held notions, medical transcription does not
offer only low-end service, Borja said. For example, he said,
transcriptionists are also needed in operating rooms to help
doctors document the procedures. These are then included in
patients' records. "That's why the transcription should be super
accurate," Borja said. "So there are opportunities," Arroyo said.
"So those studying in medical schools shouldn't lose heart." There
are currently 50 medical transcription firms and 13 schools in the
country. In 2005, estimated revenues from medical transcription
reached 70 million US dollars.
http://newsinfo.inq7.net/breakingnews/nation/view_article.php?article_id=19561
4) CBaySystems Awarded Multiyear Contract with University
HealthSystem Consortium
CBaySystems announced today that it has been awarded a contract
with University HealthSystem Consortium (UHC). Under terms of this
contract, CBay will provide a full array of integrated medical
transcription services, including dictation capture, medical
transcription, and Web-based document management as one of two
awarded providers to UHC's alliance of academic health centers
across the United States.
"University HealthSystem Consortium is pleased to offer our
members, as a result of the competitive bid process, an agreement
with CBaySystems and Services, Inc. for medical transcription
services," said Cindy White, UHC's vice president of operations.
"CBay responded to our request for bid with a value-packed offer. A
task force of UHC members wanted variety and options from awarded
suppliers and they saw that in CBay's offer. After bid analysis,
the task force directed us to make CBay a UHC supplier. UHC's
mission is to help members succeed in their respective markets. The
value offered in CBay's agreement does that and more! As a newly
awarded supplier through UHC's Contract Solutions, we believe CBay
will bring a competitive advantage to the members for years to
come."
"We are very excited by the opportunity to help academic health
centers run more efficiently," said Jason Kolinoski, CBay's senior
vice president of sales. "While we already work with several
university health care organizations, this agreement will allow us
to help many more academic facilities maintain high-quality patient
care and at the same time, reduce costs. UHC members across the
country now have an expeditious and effective way to engage our
services."
http://biz.yahoo.com/prnews/060906/clw518.html?.v=47
5) Medical Transcription Industry Moving to Make the Philippines a
Major Global Player
A significant growth is being envisioned for the Philippine
business processing industry in the near future; much of this
growth is centered in medical transcription.
This is the reason the Philippines is on the roll promoting its
medical transcription capabilities to the United States in a bid to
raise its market share before eying other opportunities, according
to Myla Rose Mundo-Reyes, president of the Medical Transcription
Industry Association of the Philippines (MTIAPI).
The medical transcription personnel in the Philippines is a pretty
young population, with most transcriptionists falling in the 20-25
age bracket. Most of them have medical backgrounds, are familiar
with US medical standards, terminology, and practices, and able to
transcribe 1,000 lines per day with 98-99% accuracy rate. About 50%
of Filipino MT professionals are physical therapy graduates, 40%
are nursing graduates, and the rest are from allied sciences.
On October 7-12, the Medical Transcription Industry Association of
the Philippines (MTIAPI) will join the AHIMA Convention and Exhibit
in Denver, Colorado organized by the Department of Trade and
Industry's export promotion arm, Center for International Trade
Expositions and Missions (CITEM).
"MTIAPI hopes to establish stronger branding, front-end awareness,
and linkages with relevant international associations, as well as
find partners and open up more business opportunities for our local
MT companies," said Reyes.
Last year at AHIMA, MTIAPI member firms linked up with the US
Medical Transcription Industry Association and the American
Association of Medical Transcription to help the Philippines'
visibility and highlight its capability in providing quality
transcription services.
MTIAPI is the industry association behind the Philippine medical
transcription industry. It is composed of more than 60 members
including MT service organizations, MT educational institutions and
MT professionals.
"We want to send the good news in AHIMA that the Philippines has
all it takes to become a robust player in MT. While the initial
push for sending offshore work is largely driven by cost savings,
more and more clients realize that quality makes a lot of cents for
them in the end," said Reyes. "We are pushing for a strong branding
of quality services from the Philippines, not just cheap rates."
http://news.yahoo.com/s/prweb/20060906/bs_prweb/prweb433693_1
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe
MT India Newsletter - http://www.MTIndia.info/
Sep 02, 2006
********************************************************
"The old order changeth, giving place to new,
Lest one good custom, should corrupt the world."
~ Alfred Tennyson, 1809-1892 - "Morte D'Arthur"
********************************************************
Dear Friends,
The old timers amongst you will remember, way back in 1998 before
MTIndia was born, there were dedicated boards for Indian MTs and
businesses: "MT Daily India Board" & the "MT Daily India Board."
MTDaily used to be running on modified Matt's Script Archive for
WWWBoard - basically a threaded message board woven on cgi scripts,
which allowed users to post new messages and follow-up to existing
ones - historical versions of message boards you see today. For
those interested in history, you can find these India boards
archived here (take a peek - I am sure you'll recognize some
names):
http://web.archive.org/web/20000929045942/www.mtdaily.com/states/india/http://web.archive.org/web/20000929045947/www.mtdaily.com/mentors/indiamts/
When we went about designing The Forum at MTIndia, we decided not
to upset the user interface of the community and stuck to the
threaded interface, although it was powered by Cold Fusion
scripting language with an MS SQL enterprise database.
However technology changes, and with it, so does user preference.
The present Forum at MTIndia served its purpose and more, and it's
time for it to be put to rest. Further postings will be disallowed.
Relevant threads will be archived for future reference.
The new Forum is now online at:
http://mtindia.info/forum/
This is pretty much a next-generation message board. The threaded
view is gone, the flat view being the only option. If you frequent
the MTChat/MTDesk Message Center/Hot Zone, the user interface in
the flat view is pretty much the same.
A basic registration which verifies your email id, is required to
post. A help tab is there to answer your basic "how to" questions.
This is a weatherbeaten community, so Onward Ho, Friends!
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
********************************************************
NEWS AND VIEWS :
*****************
1) Pioneering work helps raise standards of the Filipino MT
industry
One of the real pioneers in the MT industry is Myla Rose
Mundo-Reyes, now managing director of Total Transcription Solutions
Inc. (TTSI) and newly-elected president of Medical Transcription
Industry Association of the Philippines inc. (MTIAPI), the
organization of MT companies in the country.
A veteran of the field, Myla is a strong believer in the potentials
of the MT industry and her success story can attest to the fact
that a career in MT can really offer a promising future. Like most
Filipinos, Myla struggled to seek employment. She took on odd jobs,
some of which were not related to her BS Nursing degree. "I passed
the CGFNS but did not aggressively pursue efforts to work abroad."
Myla accidentally discovered medical transcription when Innodata,
where she was working as a proofreader in 1994, opened an MT
department. While working as a medical transcriptionist and later
as unit manager, she continued to pursue her Masters of Arts in
Nursing, squeezing in some time to work as a college clinical
instructor for Pamantasan ng Lungsod ng Maynila. "I shifted my
Masters education from Nursing to Business Administration at De La
Salle University," she says. It was unfortunate, however, that she
did not have the chance to finish it because of her busy schedule.
After working for Outsource Transcription Philippines, Inc. (OTPI)
as Vice President for several years, Myla did consulting jobs for
start-up medical transcription companies until she was invited by
TTSI to join them in April, 2002 as Operations Manager.
"TTSI started with only around 10 employees. Now, we have a
production facility with at least 150 MTs, providing overflow work
to smaller MT companies around the country. TTSI is now seen as a
'big sister' that assists smaller players in the industry," she
explains.
The petite 34-year-old professional, married to Engr. Ian John
Reyes and mother of one, has also helped raise the standards of the
MT industry by taking part in developing training regulations,
curriculum standards, registration standards and national
accreditation system.
"Our dream at MTIAPI is to put the Philippines on the map as The
Medical Transcription destination of choice by most countries. I
hope to raise MT to the level of a respectable profession for
Filipinos. I would also like to see the youth of tomorrow
benefiting from what we are working so hard for right now," she
adds.
http://www.mb.com.ph/archive_pages.php?url=http://www.mb.com.ph/issues/2006/08/2\
5/INFO2006082572591.html
2) 'Telecommuting' is changing the way we live
In New Zealand a local company, Interscribe is looking to make good
use of this trend here too. Interscribe, a joint venture company
between Transcription Holdings and established customer contact
centre PHONEplus, is looking to recruit more New Zealand based
staff to join the ranks of its professional Medical
Transcriptionists, in order to cope with rapidly growing volumes of
work from US and UK based hospitals.
"The growth in work from the US and UK is substantial", says
Kathryn Starr, Interscribe's General Manager. "Our team is well
regarded because of the commonality of language, treatment and
skill requirements. We are regularly congratulated on the high
levels of quality delivered by our NZ-based team".
Interscribe is actively recruiting up to 10 new transcriptionists a
month. "Working from home is a big advantage for our team and
broadband availability with more competitive pricing has really
helped us recruit new staff. There are psychological reasons why
people enjoy it. Experiencing less stress, finding it easy to
self-motivate, having more time for themselves and to nurture their
children and feeling they have a better work-life balance. We do
have office facilities for training and for those staff who want to
come in and enjoy the social aspects of an office environment form
time to time, but most staff prefer the advantages of working from
home", says Starr.
http://www.scoop.co.nz/stories/BU0609/S00038.htm
3) Acusis Announces Technology Advisory Board Creation
Acusis announced the creation of the Technology Advisory Board
comprised of distinguished experts in selected technical areas that
are core to the company technology strategy. The mission of the
board is to provide guidance and insights to the Acusis Advanced
Technology team.
"The creation of the Technology Advisory Board demonstrates our
commitment to advanced technology and reflects our priorities,"
said Srdjan Kovacevic, Acusis Chief Process Architect and Chief
Technologist. "Technology is an important part of our success as we
continually strive to improve our internal processes and provide
best experience for our customers and internal users. We have
selected members whose expertise in human language technologies,
signal processing, statistical analysis and mathematical modeling
will help us further improve our capabilities and ensure we add
value to our customers and consistently deliver the best quality
and timely transcripts."
http://www.redorbit.com/news/technology/640074/acusis_announces_technology_advis\
ory_board_creation/index.html?source=r_technology
4) Sri Lankan MTSO to outsource long-line fishermen to Taiwan
A Sri Lankan business outsourcing firm has landed a job to train
and place around 4,000 local youths in the Taiwan fishing industry.
Business Process Outsource (BPO) Services (Pvt) Ltd, will train Sri
Lankan fisherman to speak the Taiwanese language of Hokien prior to
their overseas placement.
New to the business outsourcing market, BPO Services (Pvt) Ltd has
an ongoing medical transcription project for doctors in the United
States and a call centre.
Medical transcription is a process in which the transcribers listen
to dictated recordings made by healthcare professionals and
transcribe them into medical reports, correspondence and other
administrative material. Sri Lanka's 100 million dollar BPO
business is driven by around 21 major companies employing over
2,500 people.
http://www.lankabusinessonline.com/fullstory.php?newsID=586189177&no_view=1&SEAR\
CH_TERM=17
5) Ghana - UNDP offers MT training in rural areas
Mr Ampiah told the GNA that UNDP had already assisted the project
with 200,000 dollars since it adopted ICT as part of its programme
a few years ago.
He said another 200,000 dollars was given out to support the
setting up of the Business Incubator Centre, which would help to
enhance the skills of selected ICT graduates into developing their
own innovative programmes to assist in national developmental
programmes. Mr Solomon Asante Dartey, Coordinator of GMIC, who
briefed Prof.
He said alongside the incubator programme, business process
outsourcing training in the areas of medical transcription, centre
and data entry capacity programmes were being offered.
http://www.ghanaweb.com/GhanaHomePage/NewsArchive/artikel.php?ID=108679
++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe