MT India Newsletter
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28 Aug 2004
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Ciao!
Maj (Dr.) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
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ADVERTISEMENT:
----------------------
We are a four year old company and are currently executing more than
half a million lines per month from our production unit at Nagpur.
We are looking to expand our operations and require experienced Home
Based Medical Transcriptionists. Work is available for both night/day
shifts.
MT's should have a minimum work experience of 6 months in a live
production environment. MT's with established infrastructure and capable of
transcribing 250+ lines per day may please write to us at
info@... .
Rate/line will depend on quality and will meet industry standards.
Opportunity also exists for Trained Medical Transcriptionists/Editors
willing to relocate to Nagpur. Incumbents should be able to deliver client
satisfactory quality and have a minimum experience of 6 months in a live
production environment at the above posts.
I can also be reached on my cell number 0712 311 3763 ( Reliance) or
98222 24047.
Ajay Kapoor,
President & Managing Director
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NEWS AND VIEWS :
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1) Medical Transcription comes of age in BPO sector
Hundreds of medical transcriptionists, and leaders of several local medical transcription (MT) companies took out a rally in Bangalore, as part of the celebration of completion of 10 years of medical transcription in India. The event also coincided with the announcement of the launch of the Indian Medical Transcription Industry Association (IMTIA).
P. S. Would you like to share this newsletter with your friends
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All original content of this newsletter is © Copyright 1998-2004
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
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To subscribe, send an email to:
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28 Aug 2004
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Dictation Guidelines - Will this ever happen?
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Dear Friends,
ASTM E31 committee for Electronic Health Record was established in 1970. The subcommittee E31.22, Health Information Transcription and Documentation, was established in 1995; its scope is to develop standards for the systems, processes, and management of medical transcription and its integration with other modalities of report generation.
Excerpts from an article by, Brenda J. Hurley, CMT, FAAMT, Chair of ASTM E31.22:
<There are two new development activities from E31.22 that include a Standard Guide to Speech Recognition Products in Health Care (features and benefits that would be important to include in speech recognition products), and a Standard Guide for Data Capture through the Dictation Process (guidelines for dictation).>
<Topics covered within this document currently include dictation and orientation principles, different dictation media, defined terminology, and the significance and use of this standard.
Producing formal guidelines for dictation practices does not mean, unfortunately, that immediately all dictators will follow them. It is instead the start of our journey to develop awareness within healthcare institutions, medical schools, professional healthcare associations, and accreditation organizations that these guidelines exist and compliance to them will promote better quality healthcare documentation.
It is a message that we need to consistently and repeatedly promote - quality documentation begins with quality dictation!>
To read the entire article, go to:
Ciao!
Maj (Dr.) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
***********************************************************
ADVERTISEMENT:
----------------------
We are a four year old company and are currently executing more than
half a million lines per month from our production unit at Nagpur.
We are looking to expand our operations and require experienced Home
Based Medical Transcriptionists. Work is available for both night/day
shifts.
MT's should have a minimum work experience of 6 months in a live
production environment. MT's with established infrastructure and capable of
transcribing 250+ lines per day may please write to us at
info@... .
Rate/line will depend on quality and will meet industry standards.
Opportunity also exists for Trained Medical Transcriptionists/Editors
willing to relocate to Nagpur. Incumbents should be able to deliver client
satisfactory quality and have a minimum experience of 6 months in a live
production environment at the above posts.
I can also be reached on my cell number 0712 311 3763 ( Reliance) or
98222 24047.
Ajay Kapoor,
President & Managing Director
***********************************************************
NEWS AND VIEWS :
------------------------
1) Medical Transcription comes of age in BPO sector
Hundreds of medical transcriptionists, and leaders of several local medical transcription (MT) companies took out a rally in Bangalore, as part of the celebration of completion of 10 years of medical transcription in India. The event also coincided with the announcement of the launch of the Indian Medical Transcription Industry Association (IMTIA).
The rally was from Anil Kumble Circle on M G Road to High Court. A formal ceremony was held in front of Mahatma Gandhi for the launch of IMTIA.
MT is the oldest business process outsourcing (BPO) in India started in 1994. Other call centres and BPOs arrived only in 1999. All participants wore white T-shirts with the message ‘We Love Medical Transcription’ printed on it.
2) BPO woes... Price wars and attrition!
++++++++++++++++++++++++++++++++++++++Though the bigger Indian firms are making waves, shake-out has created quite a few white elephants with empty order books and relatively huge unutilised capacities. This is obviously driving desperate players to offer what many call “suicidal pricing”, a bigger bane than the adverse image of “job stealers in America and Europe”.
“As labour costs go up and prices spiral down, chances of slipping on quality standards are quite high. Competing on price alone and hiring from each other thus driving costs high can be dangerous,” warns Sunil Mehta, head (research), Nasscom.
Prices have dipped by 50-60% in the past three years to about $10 an hour and sometimes to as low as $5 per hour.
Similar is the medical transcription story where companies had gone bust in a mad race to drive down prices. Not only did the business become non-viable but it also impacted their ability to deliver the promises. To make matter worse, attrition’s driving up salaries too. HR managers across all cities need to get their act together and handle the attrition jointly, opines Mr Mehta.
3) Senate OKs offshoring bill
The California Senate on Monday passed a controversial bill that would ban state agencies from contracting out their services to companies that use overseas labor.
With the Assembly expected to concur, Gov. Arnold Schwarzenneger faces a choice between vetoing the measure to please business lobbyists or signing it to appeal to a populist demand for job protection. The governor's office said he had not taken a position on the bill, which cleared the Senate, 21-14.
"If this state wants to retain business and jobs in California, then we need to set an example by utilizing domestic business rather than sending work overseas,'' Liu said. "Jobs pump money back into the economy via income and sales tax revenue and reduce the number of people who need public assistance to survive. Offshoring may save money in the short term, but it will cost us more in the long run as more and more Californians find themselves jobless."
A coalition of business associations, led by the California Chamber of Commerce, has strongly opposed the legislation, saying it would ultimately cost the state more jobs than it would save because of a backlash by trading partners that see the move as protectionism. The group held a news conference earlier this month warning of "unintended consequences"' should any of the cluster of anti-offshoring bills become law.
Two incidents last year sparked interest among California lawmakers to take action on offshoring. One was a threat by a medical-transcription subcontractor in Pakistan to disclose the confidential information of a University of California-San Francisco patient in a payment dispute. The other was the discovery that the food stamps program in California -- as in New Jersey and many other states -- uses customer-service call centers in India and Mexico that are operated by a contractor administering debit-card transactions.
4) AAMT's "Employer of the Year" Award
Transcription Relief Services LLC, a medical-transcription service company in Winston-Salem, was named "Employer of the Year" by the American Association for Medical Transcription. The award recognizes the company's dedication to quality, supporting efforts to promote certification of medical transcriptionists, and advocating excellence in the industry.
5) 'Pelvic exam will be done on the floor'
British doctors prescribe a pelvic floor exam. Indian medical transcription services unwittingly and unfaithfully type out the legend, pelvic exam will be done on the floor.
But Michael Fiennes of AMSPAR, Britain’s body for medical secretaries says it is no laughing matter. "We are talking about people’s health here." Indian firms offering outsourced medical services with a claimed accuracy rate of 98 per cent, say they are not amused either. However, Fiennes agreed it was not issuing a general health warning against all Indian secretarial services, but was worried about it.
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:
All original content of this newsletter is © Copyright 1998-2004
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.
Thank you for your interest in MT India!
The MTIndia Team
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Please DO NOT reply to this mail id to unsubscribe