MT India Newsletter

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26 July 2004

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Looking for MTs in India to participate in a project ...

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Dear Friends,

Here is a request I received:
_____________________________________________________

Hello,

My name is Lesly Kenney and I have been a MT in the United States for more
than 10 years. I have been active at MTDaily since 1997 and as a result I
have become a personal friend of Mary Morken, who directed me to your
website.

I'm looking for Medical Transcriptionists in India to participate in my
Masters Degree Thesis project and also to potentially be hired by me at some
point in the future.

I have a short transcription test and a short survey that I plan to give to
MTs both in the US and in India. I then plan to statistically test the
results, comparing cost and errors. I'll also be looking at length of time
as an MT and level of general education.

Having taken several graduate level classes dealing with global economics I
can certainly understand the argument FOR having MT jobs go to qualified
individuals and companies in India. I also understand how hard it is when
Americans lose jobs because economic conditions in other countries make
labor costs so much less than here in the United States.

The bottom line is that I'm neither for nor against MT jobs going to India.
My project is simply a study of the cost and efficiency of MTs in India
versus MTs in America.

I am simply looking for the lowest number of errors and the lowest cost, and
those MTs or MT companies will be at the top of my list when I hire
subcontractors in the future.

I'm asking for your help in finding MTs in India to participate in my study
and potentially work for me in the future.

Thank you in advance for help with what I hope will be a newsworthy study.

Sincerely,

Lesly Kenney
leslykenney@...
_________________________________________________________

Your participation in this analytical study is solicited.

Ciao!

Maj (Dr.) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"

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NEWS AND VIEWS :
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1) Healthcare: next BPO goldmine for India?

If the once much hyped medical transcription is looking down, outsourcing in
imaging, disease management and claim processing are the new areas to look
up to, as experts say a great opportunity awaits Indian BPO industry in the
healthcare sector.

While estimates show that the revenue of medical transcription industry in
India is expected to drop from $38 million in 2002 to $26 million in 2006, a
nine per cent loss per annum, according to the National Association of
Software and Services Companies (Nasscom), by year 2005, Indian BPO
companies will be able to grab business worth $800 million from US
healthcare companies alone.

"During the early days of the Indian ITeS-BPO revolution major moves were
made towards providing transcription services to hospitals and healthcare
centres especially in US. However, easy availability of high-end services
through healthcare outsourcing is now eating into the share of medical
transcription," says Devashish Ghosh, chief operating officer, Wipro
Spectramind.

"With the global healthcare industry increasingly under pressure due to
regulations and the need for cutting cost, there is a huge potential for
Indian IT companies to tap this market, particularly in the more advanced
areas of healthcare such as imaging, disease management and claims
processing", says Ghosh.

As the Nasscom report puts it while the India was quick to plunge into ITeS
solutions for the healthcare industry in the form of medical transcription,
now Indian vendors have to work on improving their know how and domain
knowledge to tap into the high potential offered by the global healthcare
vertical.

http://sify.com/finance/fullstory.php?id=13509871

2) CBay Awarded Multi-Year Transcription Services Agreement With Continuum
Health Partners

CBay Systems, Ltd. has been selected by Continuum Health Partners, Inc. to
provide medical transcription and information management services. This
multi-year agreement will deliver substantial cost savings to Continuum
while improving workflow and the accessibility of medical reports to its
doctors, administration and staff at Beth Israel Medical Center, St. Luke's
Hospital, Roosevelt Hospital, Long Island College Hospital and DOCS
Continuum Medical Group.
CBay's end-to-end web-based platform will be implemented at each of the
Continuum Health Partners facilities. Physicians will dictate via the
telephone, digital voice recorder or PDA and transcripts will be delivered
seamlessly into the hospital's health information management system.

http://biz.yahoo.com/prnews/040713/dctu010_1.html

3) MTBC Offers transcription services at only 4 cents per line!

Medical Transcription Billing, Corp. announces a new plan to offer medical
transcription services at only 4 cents per line to all physicians who use
MTBC's 4% Medical Billing services.

MTBC's new 4-for-4 plan is designed for physicians who are interested in a
comprehensive billing solution as well as a secure and reliable
transcription service. MTBC's 4 cents transcription services will include
all of the features currently offered at the 8 cents per line fee, including
a toll-free number and a secure Personal Identification Number (PIN) for the
physician.

http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20040714005842&newsLang=en

4) Broadlane Launches Healthcare's First Comprehensive Program to Lower
Costs of Transcription Services

To create its one-of-a-kind service, Broadlane experts conducted a yearlong
strategic sourcing process that analyzed transcription industry economics,
operations and technology to identify best-in-class service providers and to
enact optimal contract terms for Broadlane customers.

Broadlane's rigorous process addressed the most pressing needs in the
medical transcription industry: price reduction, service level tracking,
standardized billing methods, qualification and use of offshore
transcription, subcontracting practices, qualification of technology
platforms, and commitment by service providers to HIPAA compliance.

http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&ne\
wsId=20040706005612&newsLang=en

5) Businessman's abducted son found murdered

The mastermind behind this crime is the owner of a loss-making medical
transcription firm located in Jayanagar. Rahees, the kingpin had plotted the
crime as his transcription firm was in the red. Investigations by the police
revealed that Sheikh Rahees Ahmed (36) had completed a course in computer
hardware from Australia and had settled down in Wilson Garden in the city
with his American wife.

http://www.deccanherald.com/deccanherald/july272004/i3.asp

6) From coolie to cool dude

Manju Mathew has been working as a medical transcriptionist in a small firm
called Transpert in Bangalore. After two years on the job transcribing the
heavily accented, rapid fire, end-of-the-day notes of midwest American
doctors, she has a pretty decent knowledge of medical conditions and
prescription drugs. Who knows, in time, young workaday grads might see this
as a route to a medical, pharmaceutical or nursing school.

http://timesofindia.indiatimes.com/articleshow/665708.cms

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Thank you for your interest in MT India!

The MTIndia Team
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