MT India Newsletter
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22 May 2004
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A Happy MT Week!
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Dear Friends,
I hope you all enjoyed in the past week. Do post at the Forum about how you celebrated MT Week in your city/company.
To subscribe, send an email to:
MTIndia-subscribe@yahoogroups.com
22 May 2004
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A Happy MT Week!
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Dear Friends,
I hope you all enjoyed in the past week. Do post at the Forum about how you celebrated MT Week in your city/company.
NASSCOM’s India ITES-BPO Strategy Summit, a two-day conference, will be flagged off on June 9, 2004. The summit shall focus on Operational Excellence and strategies for the industry to sustain and further improve its competitiveness in the global economy.
The event will feature a discussion on the consolidation taking place in the ITES-BPO market, under the aegis of the CEO Club. Here, MNC and third-party BPO leaders will address the issue of mergers and acquisitions and how they are transforming and bringing maturity to the ITES-BPO industry. A focused session on Technology and Telecom will highlight the learnings of ITES-BPO companies that have managed to lower their costs through the use of state-of-the-art infrastructure inputs.
For details see:
http://www.nasscom.org/ITES-BPO events/default.asp
I appreciate the strong participation in the MT India Quiz Contest '2004. Results for the five qualifying rounds are now online at www.mtindia.org/mtweek . The final round will be held on Monday, 24th. Instructions towards the same can be viewed online at the same URL at 1000 hrs on the 24th.
Enjoy while you learn, and let the best MT win!
Ciao!
Maj (Dr.) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
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NEWS AND VIEWS :
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1) Clinton bill to regulate export of data overseas
On the Senate side, Hillary Rodham Clinton, D-N.Y., has emerged as
a leading champion of privacy rights. Her bill, an amendment to
S1637, would require U.S. companies to notify customers about any
personal info going overseas and to allow customers to "opt out"
from the practice.
Clinton's bill also would hold U.S. companies liable for the
actions of their overseas contractors, thus providing consumers
with a much-needed avenue of recourse should data go astray. "I'm
particularly concerned about medical and financial information,"
Clinton told me. "We are in danger of ceding much of our privacy."
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2004/05/19/BUGKO6M
U1R34.DTL
2) Rough Landing? The Troubles With Offshore Transcription
Allegations against one of the nation's largest medical
transcription services has some industry observers wondering
whether or not significant changes will be in store for the field.
In particular, the issue of outsourcing medical transcription
services to third-party firms and transcribing these services
overseas is receiving renewed attention, especially in light of
America's continuing war against terrorism.
Recent allegations by a former MedQuist employee that the company
placed military personnel medical records at risk has raised
questions about the practice of overseas transcription. Industry
experts are wondering whether or not these allegations will lead to
further scrutiny of the security of these offshore transcription
services while some veterans whose personal health records may not
be as secure as previously thought are outraged at the news.
Outsourcing the transcribing of medical records overseas is not in
itself an illegal or uncommon practice. Sean Carroll, CEO of
Pittsburgh-based medical transcription company Webmedx and
president of the Medical Transcription Industry Alliance (MTIA),
says there are millions of medical transcriptions completed daily
and that, under the right circumstances, outsourcing to overseas
companies does work and that security is not compromised.
"The main concern of MTIA is over medical privacy, and it is
important we don't see it as a foreign and domestic issue," says
Carroll. "There are really good companies who are located in the
United States and overseas, and I would guess that in many cases,
overseas companies have systems that are as or even more secure
than American counterparts."
http://www.fortherecordmag.com/ftr_coverstory.shtml
3) AAMT, Stedman's Announce Joint Publishing Agreement
Lippincott Williams & Williams (LWW), publisher of the popular
Stedman's medical reference and productivity tools for the medical
transcription market, announces a joint publishing agreement with
the American Association for Medical Transcription (AAMT). The
partnership will allow the two organizations to combine resources
to produce a certification prep guide for medical transcriptionists
and teaching learning tools for AAMT's Book of Style, the standard
for the transcription industry.
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId
=news_view&newsId=20040504005615&newsLang=en
4) In the health business, it pays to keep mum
"The lax privacy laws in India are a concern for several healthcare
organisations planning to outsource to India," said Saji Salam,
chairman, HL7, a healthcare research firm. Some US lawmakers have
also begun to crack down on the lack of clarity.
"A senator from California moved a bill to restrict outsourcing of
medical transcription, raising privacy concerns.
Apart from the impact on outsourcing, lack of privacy rules will
adversely affect medical tourism as well," he explained. "It is
imperative to enforce patient privacy laws in India, not only from
the outsourcing business perspective, but from a viewpoint of
patients' rights as well," he said.
http://economictimes.indiatimes.com/articleshow/664588.cms
5) Negotiating for clarity key in workplace
I work as a medical transcriptionist trying to accurately write
reports of physicians who dictate on tape while chewing food. I
find this lack of consideration rude. We don't want to lose clients
by offending them. How can we bring tactfully bring up the problem?
http://seattletimes.nwsource.com/html/businesstechnology/2001930119
_skube16.html
6) JCAHO Puts New Teeth in Hospital Privacy Compliance
Privacy and compliance officers are finding themselves thrust into
the Joint Commission on Accreditation of Healthcare Organizations
(JCAHO) spotlight with the implementation of a new self-assessment
program for privacy and confidentiality.
http://www.aishealth.com/Bnow/051204e.html
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The MTIndia Team
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