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08 May 2004

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The facts re. "Offshore outsourcing"

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Dear Friends,

A special report by the US Chamber of Commerce makes an attempt to
demythologize the pandemonium of 'offshore outsourcing.' It deals
with issues of demographics, education, entitlements, regulatory
reforms etc., in order to bring a clear perspective on this matter,
supported by data and analysis by various economic experts. Also,
there is ample evidence that regulatory efforts to stop worldwide
sourcing represents a retreat to economic isolationism that would
raise prices for consumers and taxpayers in the US.

Quotes:

* Former Clinton Labor Secretary, Robert Reich: "Outsourcing does
not reduce jobs in America. If other countries can do something
cheaper, we ought to let them do it, and concentrate on what we do
the best."
* Less sourcing could also mean less efficient, less productive and
less profitable companies, robbing the nation of seed capital for
innovation and job creation
* While politicians and media are focused on the unemployed and
the loss of some US jobs, which are legitimate concerns, most are
ignoring a far greater threat to our prosperity - the aging of our
population and the decline of our education system, which together
will produce a serious worker shortage in the United States.
* Immigration is needed to support the payroll tax base that
underpins the nation's entitlement programs.
* Foreign competitors and trading partners cannot defeat the United
States. Only the United States can defeat the United States.

Download the entire report (1.12 mb; pdf format):
http://www.nasscom.org/download/Outsourcing.pdf

On another front, let us share the plans for MT week,
starting on the 16th...

Ciao!

Maj (Dr.) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"

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NEWS AND VIEWS :
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1) Companies adopt family-friendly policies

Many companies, especially in software, medical transcription, and
BPOs are setting up family-friendly facilities to help woman
employees balance their roles as nurturer and provider. These
facilities are also establishing a goodwill bond between employer
and employee, ensuring that staffers continue to give their best.

For instance Transdyne, a medical transcription company at
Punjagutta, has started a crèche for children, a gymnasium, and a
games room, in addition to canteen facilities. "My husband and I
both have demanding schedules, we both work long hours, but luckily
the company has a crèche on the top floor where my child is taken
care of. I drop in between my work schedules and the management is
very co-operative," a staffer and mother of a one-year-old girl
says.

http://timesofindia.indiatimes.com/cms.dll/html/uncomp/articleshow?
msid=603952

2) Physician paperwork swept offshore

In March, four industry groups -- the American Health Information
Management Assn., the American Assn. for Medical Transcription, the
California Health Information Assn. and the Medical Transcription
Industry Alliance -- issued a joint policy statement asserting that
banning offshore outsourcing will delay transcription, resulting in
higher costs for doctors and hospitals and delays in surgeries for
patients and payments for physicians and hospitals, and putting
hospitals at risk of losing their accreditation.

As far as Dr. Cerritelli is concerned, there's no debate on
offshoring. He's been happy with the work done by Claims Power,
whose owner, Rajeev Thadani, employs 30 people in India.

"He's getting the job done," Dr. Cerritelli said. "The issue of
workers being] overseas is more between him and overseas because I
never [call] overseas. I just communicate with him [in New
Jersey]."

http://www.ama-assn.org/amednews/2004/05/10/bil10510.htm3)

3) Allina to outsource transcription work to HealthScribe

Allina Hospitals and Clinics, the largest health care provider in
the Twin Cities, plans to save $6.5 million during the next five
years by contracting out medical transcription work now done by 78
local employees.

"This is an industrywide trend that's far more efficient and
cost-effective," Allina spokeswoman Teri Dresen said. "It's a way
to improve our process to keep health care costs down."

HealthScribe, a Sterling, Va.-based transcription firm, will do the
work now done by Allina's staff, with the transition expected to be
complete by the end of the year, said Chris Damvakaris,
HealthScribe director of business development.

http://www.startribune.com/stories/535/4746305.html

4) Medusind acquires Chennai BPO firm

Medusind Solutions, a BPO player in healthcare sector, has acquired
Chennai based SRF Infotech, the healthcare outsourcing business of
SRF Ltd for Rs 3 crore. The company will hold the management as
well as acquire the business assets of SRF through this investment.

Medusind Solutions, director, Rajiv Sahney said, "We have taken an
inorganic route to grow rapidly globally. This acquisition allows
us to significantly enhance our delivery platform in terms of
skills and infrastructure. We will be the first in the healthcare
market to provide disaster recovery and business continuity
planning using redundant facilities to our clients".

http://www.ciol.com/content/news/2004/104042808.asp
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Thank you for your interest in MT India!

The MTIndia Team
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