MT India Newsletter - http://www.MTIndia.info/
Nov 18, 2006
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BBC Quiz - MTs prove their mettle!
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ADVERTISEMENT:
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Pharma/General transcriptionists:
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Wanted proofers/editors with 1 yr experience, to form the core team
for a startup company dealing with transcription of Pharma sales
calls. Day shift only, 5-day week, ladies preferred. Location:
Koramangala, Bangalore. Immediate vacancy. Apply in confidence to
amit@... or call +91 - 080 - 2219 3703 for queries.
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M & As
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Looking to buy out established MT companies with 50-100 MTs,
anywhere in India, Philippines, or the US.
Contact:
Dr. Amit Chatterjee, SM
amit@...
Tel: + 91 - 080 - 2219 3703 / 2856 1251 / 3921 0703
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Dear Friends,
In a General Quiz conducted by BBC amongst BPO companies at
Bangalore, with participation from industry heavyweights like
Infosys, Wipro, Accenture, Dell, ICICI etc, MTs demonstrated that
they were "masters of the game" with team Acusis, and both teams
from Spheris making it to the final round.
The Winners - Team Acusis with Spheris A coming a close second.
Nicholas Parsons, a well known actor and presenter in the UK and
host of the popular BBC Radio Four 'Just a Minute' panel show,
interviewed the teams and was very impressed with culture of
quizzing amongst medical transcriptionists and the talent
demonstrated by such a niche sector. In fact the BBC producer has
shown interest in conducting a quiz for medical transcription
companies only, and related to medical transcription, if we have
enough participation. Companies, located outside Bangalore, who
would be interested in participating in such a quiz are requested
to mail me at amit@...
Teams from Focus and Pradot enthusiastically participated in the
Quiz as well, with motivated participants coming in from Coimbatore
to Cochin. I am sure they will be tough contenders next time
around.
The quiz will be broadcast in a radio documentary on BBC Radio Four in
early 2007. Photographs and a detailed write-up on the event will
be put at www.mtindia.info by this Saturday.
Just another example of what those at the "BPO Bottom of the rung"
are capable of!
Cheers!
Dr Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"
"It takes years to become an overnight success! Inch by inch, it's
a cinch."
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NEWS AND VIEWS :
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1) Heartland Information Services, Spryance, Inc., Merge
Heartland Information Services has merged with Spryance, Inc.,
forming one of the premier offshore transcription providers in the
United States. Spryance shareholders will fund the purchase of
Heartland Information Services from HCR ManorCare. The new combined
company will be marketed under the Heartland Information Services
brand.
Headquartered in Boston, Spryance provides transcription service to
more than 175 hospitals and clinics across the country, utilizing
1,200 MTs in India. Heartland's corporate headquarters is located
in Toledo, Ohio, with work centers in Bangalore and Delhi, India.
By combining companies, the new Heartland will have over 2,500
medical transcriptionists providing service to over 200 hospital
and clinical customers.
"Combining the two companies creates synergies that will add value
for customers," says Dennis Paulik, President and CEO of the new
Heartland Information Services. "For example, Heartland provides
industry-leading quality and customer support and Spryance provides
capacity and scalability."
"The Spryance investors, led by Beecken Petty O'Keefe & Company and
International Finance Corporation, provide the financial strength
and resources for the new Heartland to grow rapidly," adds Mr.
Malhotra, Heartland Information Services Chairman of the Board.
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20061114006333&newsLang=en
2) Spheris Reports Third Quarter 2006 Results
Spheris, a leading global outsource provider of clinical
documentation technology and services, announced results for the
three and nine months ended September 30, 2006.
Net revenues for the third quarter of 2006 were $51.5 million
compared with $51.9 million in the third quarter of 2005. The $0.4
million decline in net revenues during the third quarter of 2006
from the prior-year period was primarily due to an $0.8 million
impact from one less business day during the third quarter of 2006
compared to the same period in the prior year. The day impact was
partially offset by revenue generated from the March 31, 2006
acquisition of Vianeta Communications. Operating income was $0.6
million during the third quarter of 2006 compared with $1.3 million
during the prior- year period. The decline in operating income
versus the prior year period was due primarily to the decline in
net revenues and costs resulting from technology and platform
investments related to the implementation of the new Spheris
Clarity(TM) platform and related speech recognition initiatives.
Earnings before interest, taxes and depreciation and amortization,
or EBITDA, was $7.4 million in the third quarter compared with $8.1
million in the prior- year period.
As the result of non-cash charges related to the write-off of
acquired technology as part of the Vianeta acquisition, both
operating income and EBITDA were $0.2 million lower than would have
been otherwise reported if these non-cash charges had not been
recognized during the third quarter of 2006. The Company's net loss
during the third quarter of 2006 was $3.1 million compared with
$2.3 million in the prior-year period.
http://biz.yahoo.com/prnews/061113/clm076.html?.v=40
3) Profile of Philippine medical transcriptionists
The Philippine medical transcription market is largely driven in
part by its highly skilled work force. Starting off with their age,
this is generally composed of very young professionals with over 80
percent not more than 30 years old. It's a predominantly female
environment with over three-fourths of the entire medical
transcription population. Though most of the transcriptionists are
with medical background, more and more people with no medical
background but with strong English foundation and proficiency excel
in the industry.
Considered one of the fastest growing sunrise industries, it is
evident that the current workforce has no more than two years in
experience and company tenure of at least one year. These
parameters are a positive indication for would-be medical
transcriptionists that they are still a part of the pioneering
batch that would cement the Philippines in the medical
transcription map.
The Philippine Medical Transcriptionists are a new breed of
world-class Filipino workforce, who, without leaving the country,
can definitely contribute in the country's economic growth.
http://www.manilatimes.net/national/2006/nov/19/yehey/mt/20061119MT1.html
4) Nuance loss narrows as voice software sales rise
Nuance Communications Inc. said that its quarterly loss narrowed on
higher sales of its speech software used in dictation, call center
automation and portable electronics devices.
It had a fiscal fourth-quarter loss of $6.7 million, or 4 cents,
compared with a year-earlier loss of $7.7 million, or 6 cents.
Revenue more than doubled to $128.2 million from $61.9 million.
Excluding items, the Burlington, Massachusetts-based company said
it would have earned 14 cents a share, in line with an Oct. 31
forecast of 13 to 14 cents per share.
Nuance is benefiting from rising demand for speech software as the
technology is increasingly being used for medical transcription and
to help automate customer call centers.
http://today.reuters.com/news/articleinvesting.aspx?type=marketsNews&storyID=2006-11-14T212517Z_01_WNAS3467_RTRIDST_0_TECH-NUANCE-EARNS-URGENT.XML
5) Medical Transcription website computers used by PayPal phishers
The scam was discovered by Bill Carton, an engineer based in San
Diego who has spent the last 10 years as a volunteer antispam
activist, shutting down bulk e-mailers in his spare time. The
compromised mail server used to relay the spam and scrub off any
evidence of where the spammer is, was not the typical home cable
customer with a zombie infection, but Rxdocuments.com," Carton
said. "They boast of having HIPAA-compliant software for patient
privacy, but they were compromised and used as a spam-spewing
relay. How trustworthy is that?"
Paul Laudanski, owner of Computer Cops LLC and the leader of the
Phishing Incident Reporting and Termination squad project, examined
the phishing e-mail and agreed it appeared to have been relayed by
Rxdocuments. Rxdocuments.com provides dictation transcription
services for physicians. It bills its products as "cost-effective,
secure transcription adhering to the highest professional, ethical,
and legal standards," according to the company's Web site.
Rxdocuments.com is headquartered in Miami, but the Web site is
registered to RxDocuments Pvt. Ltd., in Bangalore, India, according
to the Whois database.
http://www.networkworld.com/news/2006/111806-malaysian-government-portal-used-by.html
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All original content of this newsletter is © Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
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as long as it is left intact with all links unchanged and this
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Thank you for your interest in MT India!
The MTIndia Team
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