MT India Newsletter - http://groups.yahoo.com/group/MTIndia

14 Dec 2002

*****************************************************************

Analyzing Quality Control
~Suresh Gonsalves

*****************************************************************

Dear Friends,

I am publishing a piece which was the winning entry to the
professional writing competition @ mtindia.org, 2002.

Enjoy!
-----------------------------
Quality control or quality assurance is the single most important
factor in production anywhere, be it manufacturing of industrial
goods or manufacture of heavy equipment or even medical
transcription. We can quite confidently say that quality control is
the sine qua non of good production in any company or organization.

Every company should go to great lengths in building up a sound
quality assurance program into their transcription environments.
Yes, quality assurance costs a great deal of money, but if you look
at the broad picture in the long run, it is vital and extremely
essential to cost containment and will prove to be money well-spent.
A medical report with typographical errors, content errors,
grammatical errors, and punctuation errors will at some time surely
be returned for correction. The re-doing of that report will
definitely duplicate the production cost and in many instances, it
could escalate to three or four times the original cost. No
physician or doctor in today's quality-conscious medical world wants
his or her signature attached to an inadequate, error-ridden report.
It is a reflection on the physician or doctor, the institution or
hospital, the transcription department or service, and bottom line,
the proofreader or medical transcriptionist.

Medical transcriptionists are fully and totally responsible for
proofing their transcribed reports; however, the human element of
error is always present. A second look at the transcribed report is
a must. The transcribed medical report communicates information
about a human being, a patient who could even be dying, and that
person deserves the very best that we can prepare.

Standards for quality assurance should be carefully and properly
established. A quality assurance transcriptionist with the status of
a certified medical transcriptionist, having excellent listening
skills, full and complete knowledge of grammar and punctuation, and
the inherent ability to give constructive feedback to every medical
transcriptionist will not only place your transcription department at
its highest and optimum quality level, but will also bring to medical
transcriptionists the acknowledgement as true professionals in every
sense of the word. Medical transcription practitioners all over the
world have a moral obligation to provide stringent quality control.
It may not always be possible to listen to every dictated word all
the time, but there are several ways and means by which quality
control on a continued basis can be established.

........to be continued.
-----------------------------------------------------

We invite our members to discuss issues further at the forum:
www.mtindia.org/Forum/default.cfm

Or at our moderated discussion list:
www.mtindia.org/mtdigest/default.htm

Cheers!!!

Maj (Dr.) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.MTIndia.org
"The Community of MT Professionals"

"It takes years to become an overnight success."

*****************************************************************
ADVERTISEMENT
------------------------------
1) Focus Infosys, Bangalore
------------------------------

a) Virtually free MT training offered

· 100% job assured in our production center
· Just pay Rs. 3000/- towards stationery charges

Eligibility criteria:
· Flair for American English
· Good listening skills
· Less than 40 years

b) Proofers/editors (15)
Capable of delivering 1100 lines with client-deliverable accuracy
and at least 95% of the work sent directly to the client without
any further intervention required.

c) Executive Medical Transcriptionists (50)
Capable of delivering 800 lines with client-deliverable accuracy
and at least 90% of the work sent directly to the client without
any further intervention required.

d) Team Leader for MT profession (5)
1 year as MT + 1 year as PR + prior experience as a team leader.
Capable of motivating the team and meet the client requirements of
quality and quantity along with TAT.

mail to : recruit@...
For further details and other job opportunities, please visit
www.focusmt.com

------------------------------
2) Acusis, Bangalore
------------------------------

Are you listening ?

If yes, hear this opportunity beckoning you. Acusis- The pioneer of
home-based medical transcription is on the lookout for some "tuned
in" MT professionals for their Bangalore operations.

At Acusis, you are guaranteed the right mixture of cutting-edge
technology, simple innovation driven by result-oriented and quality-
conscious professionals who create pioneering concepts and make their
marks.

If you have the desire:
a. To lead and motivate a team of high-caliber home transcriptionists.
b. To deliver customer-grade quality work day after day.
c. To learn, interact, and debate out with topline US MT
professionals.
d. More importantly if you believe AAMT is the Bible, laughter is the
best medicine and you are the fountain head of ideas.

Rush your resumes to hrdacusis@...

Experience Criteria: Relevant MT experience of 2 to 3 years with
nearly 1 year plus in hard-core editing.

*Needless to say our remuneration packages would be the best in the
industry with an open opportunity enjoy the rewards of Acusis
HomeTrans too during your spare time.

At Acusis, We Listen

Log onto www.acusisindia.com to learn more about us, our technology,
people, and our US operations.

*****************************************************************
NEWS AND VIEWS :
-----------------------------

1) Survey: Electronic Billing Paying Off for Physician Groups

The computer-based office management systems that many physician
practices have installed are paying off in quicker reimbursement,
according to a new survey conducted by MediNetwork, a Dallas-based
physician consulting firm.

The survey of 301 physician group practices based in 40 states shows
medical practices are getting paid considerably faster after they
convert to electronic claims submission to third-party payers.

http://www.advanceforhie.com/common/Editorial/Editorial.aspx?CC=888

2) Cognizant Expands Healthcare Portfolio

Cognizant has expanded its range of offerings for the healthcare
vertical and has built up a significant global clientele, with at
least 20 large international organization banking on its software
solutions.

These solutions include application management, IT outsourcing and
systems integration, domain specific solutions such as HIPAA for
the payer/provider clients, 21CFR11 and clinical trials management
solutions for life sciences clients and strategic solutions such as
customer relationship management (CRM), sales force automation
(SFA), data warehousing and e-Health solutions.

http://www.nasscom.org/newslines/member_monitor.asp#Cognizant

3) Arcamatrix Announces Agreement with Dictaphone

Arcamatrix Corporation, a provider of electronic medical report
management services to healthcare professionals, today announced the
signing of a Transcription Partner Agreement with Dictaphone
Corporation of Stratford CT. This agreement allows Arcamatrix to
expand its transcription and report delivery services to include
Dictaphone iChart customers across North America, leading the company
to Preferred Service Provider status.

http://www.newswire.ca/releases/December2002/02/c8747.html

4) OCR Releases Guidance on Final Modified Privacy Rule

The Department of Health & Human Services' (HHS) Office of Civil
Rights (OCR) released guidance this week that clarifies and explains
policies and key elements of the requirements of the final modified
Privacy Rule. HHS published the Privacy Rule on December 28, 2000,
and adopted modifications of the Rule on August 14, 2002.

For a particular segment in the Privacy Rule, the guidance provides a
brief explanation of the segment and how the Rule works, followed
by "Frequently Asked Questions" (FAQ) about that provision. The
guidance does not address all of the relevant provisions in the Rule,
although OCR anticipates adding segments in the future as it develops
guidance on more Privacy Rule standards. OCR will also be adding to
the FAQs on an ongoing basis as new questions arise.

http://www.hipaadvisory.com/regs/finalprivacymod/guidance.htm

5) Graduate, age 75, provides inspiration

Jeanne L. Gruel found her inspiration in a passed-on newspaper
article about a woman who, at 100, still taught children to ride
horseback. "That's my role model," she said. "If she can do it, then
I can do this."

"This?"

With no higher education experience, she headed to college. After two
years of part-time study, Jeanne Gruel, age 75, will graduate
Saturday morning - with honors and a technical diploma in medical
records transcription from Waukesha County Technical College.

http://www.jsonline.com/news/wauk/dec02/102112.asp

++++++++++++++++++++++++++++++++++++++

P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:

All original content of this newsletter is copyright 2002
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.

Thank you for your interest in MT India!

The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe.