Mar 18, 2006
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Develop an attitude of service

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ADVERTISEMENT:
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Infovision Software Pvt. Ltd.
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Location: Kolkata AND Mumbai
Mail to:hr-mt@...

1) Medical Transcriptionist: Total no of vacancy: 200
Minimum 1-year experience in live Production.

2) Editor: Total no. of vacancy : 80
Minimum 2 years of live production experience of which at least 1 year
should have been in a similar position. Persons working as Senior Medical
Transcriptionists will be put through an Accelerated Editors' Development
Program (AEDP) during probation and will be confirmed as editors depending
on performance.

3) Quality Analyst/ Proofer : Total no. of vacancy : 20
Minimum 2 years live production experience of which atleast 1 year should
have been in a similar position.

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Dear Friends,

According to the late self-help expert Earl Nightingale, our success in life
is directly proportional to the number of people we serve and the quality of
that service. While this life principle may seem to be so simple as to
be self-evident, it's surprising the number of people who don't seem to be
aware that it applies to them. But, like any natural law, it does apply,
to everyone.

To illustrate the relationship between service and compensation, Earl used
the image of an apothecary scale. Imagine that one of the bowls is marked
"compensation" and the other is marked "service." According to Nightingale,
we only need to focus on the quality of the service we provide and the
number of the people whom we serve - the service side of the scale. The
compensation will follow, in proportion to the service we offer to others.
Focus on service, not compensation.

Many people, Nightingale complained, are too focused on increasing their
compensation, without providing a commensurate increase in their service.
Many people fall prey to an attitude of, "My employer isn't paying me
enough, so I won't do any more for them." Others may feel stuck on the same
job, year after year, but never make a personal commitment to learn more
about their job or profession, and therefore increase their ability to serve
their employer, and therefore their value.

Many organizations offer credit for continuing education as part of their
compensation packages, yet these benefits are often chronically
underutilized by workers. In short, the vast majority of people who complain
about the lack of pay, fulfillment and opportunity in their careers are
victims not of their jobs, but of the attitudes they hold about their jobs.
In other words, these people are focusing their attention on the wrong side
of the scale.

In order to increase our compensation, you must develop creative ways to
increase your service - and in so doing, set in motion a positive "boomerang
effect" of increasing returns to yourself. For those who understand this
principle, life is a grand adventure. These unique souls focus on the
service side of the scale, and superior compensation follows in turn, in
proportion to their service.

One of the best strategies is to engage in continuous, ongoing learning in
your field of study as well as other areas of interest to you. By developing
a mindset of continuous learning, you are constantly feeding the raw
material pile of your mind, which it can then draw upon when you're
brainstorming. People who engage in continuous learning naturally tend to
outgrow their jobs over a period of time, often resulting in promotions or
better job offers. Most often, people are promoted because they have
outgrown their current position, not because they have repeated the same
level of experience year after year.

Another way to increase your service is to cultivate what's called an
"insight outlook." In other words, learn from your experiences and your
ongoing education, but always with an eye toward how you can apply it or
adapt it to your current situation. Companies are always in need of fresh
ideas, insights and outlooks, and they will pay the people who provide them
and who can solve problems creatively. Align yourself with opportunity.

In addition, Earl believed that people who concentrate on the service side
of the scale find themselves profiting from all sorts of unique
opportunities that others dismiss as "luck."

To use another metaphor, opportunities and ideas don't come into your life
dressed as shiny gems or diamonds. Rather, they tend to appear like diamonds
in the rough, or as opportunities dressed in work clothes. In other words,
it's easy to look right at a situation that contains a potential
opportunity, and overlook it. On the other hand, if you know what you're
looking for, you can uncover these opportunities, often right under your own
nose. You must then use your creative thinking and problem solving skills to
hone them and shape them into the successes they will one day become.

Cheers!

Maj (Dr) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"

"It takes years to become an overnight success! Inch by inch, it's
a cinch."

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NEWS AND VIEWS :
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1) Fire the transcriptionist??

Dragon has become especially focused on serving the health-care and law
professions. Its medical software has the tagline: "Fire the
transcriptionist -- voice recognition works." Although this might be
alarming to medical transcribers, health-care organizations might welcome
tools that increase the accuracy of medical transcription and lower costs.

Despite the technological innovations in the speech-recognition market,
there are still formidable obstacles to mainstream adoption. One is simple
consumer reluctance, which inevitably follows any major shift in high
technology. The world might move at a frantic pace, but that does not mean
everyone wants to keep up with it. Usually, early adopters drive innovation,
and eventually everyone else shuffles along to buy the technology when it's
considered necessary or when it has proven its reliability.

Speech-recognition engines can pick out words and phrases from a wide range
of voices, but heavy accents tend to gum them up, according to Selewach.
"With something like our candidate-screening tool, you just can't take the
chance that what someone says will be misinterpreted," he said. "And that
happens when someone has an accent. I'm not sure speech recognition will
ever be refined enough that we can use it in that situation, at least not
for another 10 years. But it will be nice when it is."

The majority of businesses and consumers still depend on their keyboards for
communication and transcription.

http://www.newsfactor.com/story.xhtml?story_id=03200000ST9C&page=3

2) Medical Transcription Recognized as an Apprenticeable Occupation by the
U.S. Department of Labor

Graduates of selected medical transcription training programs will now have
access to registered apprenticeship programs, as the U.S. Department of
Labor (DOL) has now declared medical transcription to be an apprenticeable
profession - the first step in establishing a national apprenticeship
program. The Office of Apprenticeship Training, Employer and Labor Services
approved the application for apprenticeability determination submitted by
the Medical Transcription Industry Association (MTIA) along with the
American Association for Medical Transcription (AAMT).

"Having a recognized apprenticeable occupation will provide a pipeline of
medical transcription professionals entering into a workforce facing a
serious labor and skills shortage." stated Keith Flannery, Vice President,
MTIA. "Workforce development under the standards established by this
apprenticeship program will aid in facilitating the transition between
student and an employable, productive, and qualified medical
transcriptionist."

"Given the challenge the industry faces in recruiting qualified candidates
to meet the ever-increasing demand for real-time, quality healthcare data, a
registered apprenticeship program couldn't be developed and launched at a
more critical time," stated Peter Preziosi, PhD, CAE, AAMT Executive
Director. "Workforce development is essential to ensuring that documentation
experts are in place to assist the industry in transitioning to an
electronic health record and to preserving the quality and integrity of the
health record in that future."

http://www.tmcnet.com/usubmit/2006/03/10/1447696.htm

3) Replacing the Sensitive PC

ClearCube is a company that specializes in providing PC computing to users
via its own secure central system, usually on a one-to-one basis (that is,
one of their servers powers one of your units, although the ratio can go to
one server to four computers).

The applications for ClearCube's service are wide-ranging. Company
spokesperson Ken Knotts recently offered Line56 a bunch of intriguing
business examples, starting with the U.S. government. "NORAD is using it,"
he says, referring to the defense agency located in Colorado. "It's the de
facto PC there." It's easy to understand why NORAD would want a service like
this. After all, it lets them use local devices that have no local storage
and no memory. Nothing can be downloaded. "It's a locked down environment,"
Knotts says.

ClearCube is in discussions with eTech, a company based in Trinidad and
Tobago that is looking into doing nearshore medical transcription work for
U.S.-based healthcare organizations. "You want to provide a secure
methodology of doing transactions while providing 100 percent control of
data," Knotts says. "With us, eTech can promise hospitals in the U.S. that
their patient data will be 100 percent safe."

http://www.line56.com/articles/default.asp?articleID=7429&TopicID=11

4) American Association for Medical Transcription (AAMT) and InterFix
Announce Research and Software Development Collaboration

The American Association for Medical Transcription (Modesto, CA) and
InterFix Ventures, LLC (Atlanta, GA) announced a strategic initiative today
designed to link the association's standards and content expertise with
innovative technology that will meet the complex needs of today's healthcare
documentation environment.

"As a new strategic direction for the Association, this research initiative
will provide the vehicle for driving into the marketplace those
quality-focused documentation standards that AAMT is committed to delivering
to the industry," stated AAMT Executive Director Peter Preziosi, PhD, CAE.
"We recognize the importance of collaborating with a technology company to
improve the quality of healthcare documentation and promote patient safety
and continuity of care by developing technology solutions to evolve the
medical transcription profession in the transitioning electronic health
environment. AAMT is fortunate to be able to partner with a world-class
engineering firm like InterFix to make that happen."

http://www.aamt.org/ScriptContent/downloads/PressRelease031606.html

5) Workforce board touts success of training fund

The Workforce Investment Fund (WIF) was created by the Workforce Board to
provide funds for customized training, upgrading skills of current
employees, developing new training programs, creating new high-skill or
high-wage jobs, or retraining employees for new or emerging occupations.
Since its inception, 655 workers in the region have been trained through a
total investment by the Workforce Board of $401,000. A total of 21 grants
were awarded to 16 different companies, resulting in upgrading the skills of
over 550 current workers. In addition, the training contributed to over 285
new jobs in the region.

Lauretta Remisovski, Abilene Training Center Manager for Transcend Services,
Inc., had this response regarding their grant: "It allows us to provide an
opportunity for individuals with basic medical transcription education,
without experience, to become employed in a high demand medical occupation
in West Central Texas. We are excited about the jobs that this training
program will create for the city of Abilene and the surrounding area."

http://www.sweetwaterreporter.com/articles/2006/03/13/news/news6.txt

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The MTIndia Team
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