Jan 14, 2006
********************************************************

Something to ponder about...

********************************************************
ADVERTISEMENT:
****************
Good wishes from WORLDTECH on the occasion of Republic Day
-----------------------------------------------------------------------------

The art of having your shorshey ilish and keeping it too. INTERVIEWS in
Hyderabad for proofreading position for WORLDTECH's KOLKATA unit.

Only those with more than two years of experience and exposure to final
level proofreading need apply. Selected candidates will undergo three
months' orientation at Hyderabad. Compensation linked to merit and
performance alone. Interviews at Hyderabad on January 26th, 27th, and 28th.
Apply in confidence with details. Last date for receiving complete
applications for these interview dates is January 21, 2006.

Contact: Venkat Nimmagadda, General Manager, HR, at Worldtech MGR
Estates, Saibaba Temple Road, Punjagutta, Hyderabad 500082.
Tel # 040-2335-2700/2698 or mail your resumes to
contactus@...

********************************************************

Dear Friends,

Judging by the increase in rude and aggressive mails/posts I seem to be
receiving/seeing by the day, it is quite evident that a growing number of
isolated individuals are working in their own space, often at home alone or
in little booths, whose working environment becomes less filled with human
face-to-face interaction and more and more contact via computer, monitor and
headset, where it is all to easy to forget that there is a living,
breathing, feeling and often frustrated and insecure person at the other end
of the "send" or "post" button. Maybe from a completely different culture,
language and time zone.

Frankly, I think it would be even ideal if we saved each of our submissions
as a draft and read it again the next day before sending it, for any email
or posts that deal with issues rather than just digital letters. It is too
easy to leave basic civility aside as we are focused on problem solving.

Most cultures have a commonly accepted set of social rules that apply in
face to face meetings that set the tone of civility, designed to grease the
skids. The French shake hands and address the gathering with a welcome. Some
offer beverages or food. Some discuss the weather. Ask after family.
Americans tend to get the non-essentials out of the way quickly and get
right to work. I am afraid the internet model emulates the American style
rather than the more civil style of most of the rest of the world. :)
Perhaps we need to take a deep breath and remind ourselves that it is not a
machine we are interacting with, but other human beings.

We do, indeed, work in an ever more stressful, time pressured world and
working environment. Our computers constantly irritate us, deadlines breathe
down our necks, clients make us do things exactly the way it should not be
done, but they are paying the bills and when we do it their way and it
doesn't work, they blame us. And so on. Sometimes it is hard not to be
snappy. If we indulge ourselves in this and allow it to express itself
outside the family (who we all know have an endless supply of patience with
our frustrations!), it will spill over into our working relationships which
is not good. It can alienate associates which is counter productive to our
best interests. It also makes a negatively charged atmosphere.

Since it looks as though we are going to be living with this style of
working for the foreseeable future, this may be the time to establish for
ourselves an internet civility that will enrich all our lives and lubricate
the digital interaction. Especially, since we may well be working modem to
modem with task members from many diverse cultures where basic politeness is
taken for granted and lack thereof is a severe affront and is likely to
deplete a good working and ongoing relationship.

So civility is good for us personally and good for business/careers. Cheap
at the price!

Ciao!

Maj (Dr) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"

********************************************************
NEWS AND VIEWS :
*****************
1) CBay mulls Rs 80 cr healthcare BPO facility

The Rs 200 crore medical transcription company, CBay Systems India Ltd
(CBay), plans to expand its Hyderabad operations by scaling up employee
strength to 2,700 professionals in the next two years. The company is now
operating here with 500 transcriptionists.

CBay chairman and CEO Kumar said that the company is planning to invest Rs
80 crore to develop a state-of-the-art healthcare BPO facility at the
proposed Poppalaguda IT park. The company has recently signed a MoU with the
Andhra Pradesh government for allocation of 8 acres land at the IT Park. The
company plans to build 2 lakh sq ft facility on the land, Mr Kumar said.

Mr Kumar also said that the company plans to make Hyderabad as its major hub
for medical transcription business considering the government's support and
the low cost of real estate. "Though we are operating from Mumbai, it would
be difficult for us to expand there due to high real estate costs," he said.

Overall, CBay has plans to expand its operations taking the employee
strength to 10,000 professional from the present strength of 4,500 in the
next two years. It operates from 35 centres in 10 states in the country. On
the growth of the medical transcription business, Mr Kumar said that the US
healthcare industry is growing over 10% annually, while the Indian
transcription business is growing 15% annually. "This would further increase
as the number of old age people is increasing in the US," he opined.

http://www.financialexpress.com/fe_full_story.php?content_id=114263

2) AAMT Registered Medical Transcriptionist (RMT) Beta test

A beta exam is being conducted to help AAMT evaluate the functionality and
performance of the exam and the grading process. Sixty candidates will be
chosen from those applying to represent a broad range of educational
programs, experience in nonacute care settings, and geographical diversity.
Candidates chosen to sit for this exam will be promptly notified and
provided with a Candidate Guide. Candidates will receive a report on whether
they passed or failed by June 2006. Candidates who fail the beta test may
repeat the exam in six months.

http://www.aamt.webstream.us/RMT/rmtapplication.html


3) MTIAPI sees double-digit growth in 2006

The Medical Transcription Industry Association of the Philippines Inc.
(MTIAPI) is hoping that the medical transcription business will grow by
close to a hundred percent in 2006 as the US medical institutions become
more open to offshore outsourcing.

MTIAPI President Evelyn Abat said the local medical transcription industry
could grow between 16 million US dollars to 20 million US dollars by the end
of 2006, double the figures of the industry's estimated overall growth last
year.

Abat added that the organization is continuing to get more companies to join
in an effort to market the local industry to the US, the main market for
medical transcription.

From 60 members, the MTIAPI is hoping to get 40 new members within the year.

The industry is also expected to hire 2,000 new medical transcribers this
year. There was an estimated 6,000 medical transcription professionals hired
last year.

Abat said that one of their activities this year is to partner with US-based
medical transcription organizations, particularly with the American
Association for Medical Transcription, for match-making and pass-through
projects.

"The small start up medical transcription firms can find new opportunities
by tying up with counterparts from the US. This way, we can continue growing
the industry as a whole and not just per company," Abat said.


http://news.inq7.net/infotech/index.php?index=1&story_id=62894

4) CITI to start BPO firm for health care

To help small-scale and trained entrepreneurs, Mohali-based Centre for
International Trade & Industry (CITI), in its first phase, has undertaken a
survey and identified around 10-15 professional entrepreneurs, experienced
in the field of medical transcription, from Punjab and Chandigarh, to form a
BPO company through a cluster approach, and start a BPO services in health
care industry of medical.

The cluster has been conceived after a pre-feasibility survey conducted by
CITI on the advantages in outsourcing medical transcription to India with an
initial investment of Rs 10 lakh.

Sharing his perspective, Mohan Singh, director general, Centre for
International Trade & Industry said the lack of resources was the reason due
to which small scale entrepreneurs of Punjab could not market their services
overseas, even though they had excellent skill sets to render professional
services.

The BPO-through-Cluster approach is meant to bring all professionals on a
common platform, so as the render services to the entire satisfaction of the
customers.

The scheme is expected to generate self employment for at least 15
professionals, directly, and around 50 persons indirectly.

"In the first year of operations, we have an annual turnover target of Rs 60
lakh," said Singh.

The BPO group will further take up activities in the areas of medical
billing, and medical coding.

According to Singh,CITI will be responsible for procurement of the orders
and monitoring them for at least for a year, till the situation becomes
sustainable.

http://www.business-standard.com/iceworld/storypage_link.php?chklogin=N&autono=2\
11221&lselect=2&leftnm=lmnu9&leftindx=9

5) Transcend acquires California company

Transcend Service Inc. has bought PracticeXpert Inc.'s transcription
business.

Under the terms of the agreement with Transcend, PracticeXpert will receive
up to $500,000, over three years, on an earn-out basis, with an initial
$40,000 payment on closing.

http://biz.yahoo.com/bizj/060103/1210276.html?.v=1

++++++++++++++++++++++++++++++++++++++
P. S. Would you like to share this newsletter with your friends
or post it on your site? Please do! But also be sure to read
below:

All original content of this newsletter is © Copyright 1998-2006
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
their authors and/or respective publications. Please feel free to
share this newsletter with your friends or post it on your site
as long as it is left intact with all links unchanged and this
notice.

Thank you for your interest in MT India!

The MTIndia Team
----------------------------------------------------------------
Please DO NOT reply to this mail id to unsubscribe