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Apr 02, 2005
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ADVERTISEMENT:
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+++++++++++++++++++++++++++

Focus Infosys is coming to KOLKATA!

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We are looking forward to recruit the entire start-up team
comprising of all levels starting from MT to production manager.
HR, administration, and systems/network personnel can walk in for
the interviews too.

Date of interview: 9-Apr-05 (Saturday), 10-Apr-05 (Sunday), and
11-Apr-05 (Monday)

Time: 10 a.m. to 5 p.m.

Venue: DBS Corporate Club, 'DBS House,' 10/2, Hungerford Street,
Kolkata - 700 017 Telephone: 033-2283-6234-39/2247-5290

Our company profile:

In the MT industry since 1999.
Presence in Bangalore and Coimbatore.
Hyderabad office opened at Banjara Hills.
Chennai office opening up in May 2005 .
550 in-house staff strength.
350+ home-based MTs and proofers.
Head office in Boston, USA.
Executing over 4 lakh lines/day.
Outsourcing business to 15 companies across the nation.
Have a 25-agent call center.
Recruiting nurses to American Hospitals.
Billing and coding operations just started.
50-employee software division.

Please visit our website www.focusmt.com to know more about our
company

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ITES-BPO trends in 2005

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Dear Friends,

IT services companies generated 98,000 jobs during 2003-04 and are
expected to add another 109,000 jobs during 2004-05 in India.
NASSCOM predicts there will be an escalation of outsourcing by
companies worldwide, and the providers of these services are
expected to scale their existing operations, further enhance their
domain expertise and strengthen their global delivery models.

According to NASSCOM, 2005 will see the following developments
define the ITES-BPO market:

Consolidation of outsourced work: What this means is that we will
see an increasingly amount of offshore outsourcing taking place,
particularly in the areas of Automatic Data Management, Human
Resources (HR), Finance and Accounting (F&A) and healthcare.
Interestingly, even IT infrastructure support will go offshore,
with customers moving the support of their servers and networks
offshore in a combined format.

The rise of the captives: One of the most significant developments
within the offshore outsourcing arena will be the proliferation and
rapid growth of captives. These organizations, that are owned and
operated in a foreign country by a parent company, will see a major
jump in numbers, with more and more global organizations opting to
set up offshore operations to gain maximum productivity and
bottom-line benefits. Currently, captives follow three key business
models, where they either have buy-own-transfer or outsource work
to independent third-party service providers to map the performance
and costing structures of their own facilities with their vendors.

NASSCOM's comprehensive study on the Indian IT-ITES industry
provides insights on the performance of the sector, spotlights its
strengths and outlines the road ahead. An overview can be found
online:
http://www.nasscom.org/newsline/issue41/Research.asp

Ciao!

Maj (Dr) Amit Chatterjee, SM
Strategist / Founder ~ mailto:amit@...
MT India ~ www.mtindia.org
"The Community of MT Professionals"

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NEWS AND VIEWS :
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1) Australian doctors' diagnoses, via India

India's reputation as the world's outsourcer is founded on its
skill in software development and maintenance, its inexpensive call
centres, and now its doctors' letters.

About 50 clinicians in two Sydney hospitals are sending their
digital voice recordings of patient notes to India, where they are
transcribed and returned as Microsoft Word files - under the
doctor's letterhead. The letter sent by a specialist or hospital
doctor to a patient's GP explains the diagnosis, treatment, need
for further tests, what medication is required, and outlines any
required follow-up.

Dr Anup Desai, a thoracic and sleep medicine specialist who works
in the Prince Alfred Hospital Medical Center in Sydney, says that
at $5 to $10 a letter, the services offered by service provider
Professional Transcription Solutions are a faster, cheaper,
higher-quality alternative to hiring his own Australian medical
secretary.

"I'll see the patients and at the end of a consulting session have
10-12 letters in the recorder," Dr Desai says. "Then I put the
recorder in the cradle, upload the digital files to the website
over a secure encrypted link. Then 24-48 hours later I get an email
telling me that the letter is ready to review."

The service's founder and director, Raji Swaminathan, established
the company in Australia with transcription centers in Chennai and
Calcutta, which employ 56 tertiary-educated transcribers. She says
a 10-line letter, charged according to how many characters are
transcribed, costs about $1.70.

Endocrinologist Dr Soji Swaraj, one of the service's first
customers, has since become its chairman. A visiting medical
officer at Concord and Campbelltown hospitals, Dr Swaraj says the
system does not rob Australian medical secretaries of jobs but
frees them for valuable practice management roles.

http://theage.com.au/news/Next/Australian-doctors-diagnoses-via-India/2005/03/28\
/1111862289225.html?oneclick=true

2) MedQuist Announces Appointment of Gregory Sebasky to its Board
of Directors

MedQuist Inc. announced the appointment of Gregory Sebasky to its
board of directors, effective April 1, 2005. With a diversified
management background in the healthcare industry, Mr. Sebasky will
add his extensive business experience to the MedQuist board.

Mr. Sebasky served as the President of MedQuist from February 2004
until earlier last month. For the past few weeks, Mr. Sebasky has
been transitioning responsibilities and transferring critical
knowledge to MedQuist's new President, Frank Lavelle. Mr. Sebasky
is returning to Philips Medical Systems, where he will serve as the
Senior Vice President & CEO of Global Customer Services.

http://biz.yahoo.com/prnews/050331/phth040.html?.v=19

3) MTBC - The 4 cents Medical Transcription Company Releases free
EMR

Following an extensive beta test of its Electronic Medical Records
(EMR) software, MTBC, the company known for breaking the cost
barriers associated with medical billing, has once again redefined
the costs physicians incur in the healthcare industry by releasing
Version 1.1 of its free, fully-integrated, EMR.
Although a fully functional EMR program can cost as much as
$25,000, MTBC's new program, which includes all of the features
available in expensive EMRs, is provided free of charge--no strings
attached--to any practicing physician.

"It was not an option to release an EMR that had limited
functionality simply because it is free," explains David Rosenblum,
President of MTBC, "we sought to include all of the components
available in expensive EMRs in a package that utilizes MTBC's
services and reflects our commitment to providing the best service
at the best price."

Physicians who use MTBC's integrated EMR fully incorporate all of
MTBC's billing, transcription, and practice management solutions
into one cohesive package. The services available in MTBC's 4-by-4
plan, including 4% Medical Billing, 4(cents) Medical Transcription,
and now a free EMR, complement one another as a complete practice
management solution.

MTBC's EMR includes modules for automated billing, scheduling,
claims tracking, document management, fax functionality, charting,
electronic encounter documentation, and complete HL7 compatibility.

http://biz.yahoo.com/bw/050321/215228_1.html

4) Memorial Hospital Purchases MedQuist's SpeechQ for Radiology

Memorial Hospital, Belleville, IL, recently purchased MedQuist's
SpeechQ for Radiology(TM) speech recognition system as another way
to improve services for its patients. "SpeechQ for Radiology will
enable the hospital to produce radiology reports in a fraction of
the time that it takes today," says Maureen Kelly, marketing
manager for MedQuist. "At the same time, the system will
significantly reduce costs."

SpeechQ for Radiology has many innovative features, including
Intelligent Speech Interpretation(TM), a feature that detects the
habitual insertion of "ums" and "ahs" and other non-speech sounds,
and removes them from the report automatically.

http://biz.yahoo.com/prnews/050322/phtu022_3.html

5) Gross misrepresentation???

In spite of contracts stipulating that work must be performed in
the US, these companies habitually bend the truth by establishing
offices in Reno, Kansas City, and other Midwestern cities. The work
is then funneled via the internet to under-paid typists in China,
India, Russia, and Pakistan, where there are no labor laws, no OSHA
requirements, and no HIPAA agreements. It is not uncommon for a
patient to be identified with personal information, including
social security number. This will ultimately rear its head as a
nationwide security threat.

http://www2.townonline.com/weymouth/opinion/view.bg?articleid=203168
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All original content of this newsletter is © Copyright 1998-2005
Mediweb Infotech Pvt. Ltd. All cited articles are copyright of
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Thank you for your interest in MT India!

The MTIndia Team
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