Hi Jayna - thanks for contacting me about this issue. It is important
and I have some information below from the Convention Director, Lisa, in regard to improving access for those with hearing loss:
From Lisa:
We are hoping to have Williams Sound Corp back again this year as our
ALD provider. They had great equipment and customer service. Some
glitches but nothing we can't improve upon for 2008. We can certainly
use the Gallaudet students as room testers although the Williams Sound
people also checked the rooms - two sets of ears is always better. To
act as interpreters would be perhaps their biggest usefulness as we
always have difficulties in getting good interpreters and they are very,
very expensive as we have to get two "technical" interpreters per person
per day.
So - others such as yourself have thought about this issue and Lisa is
working with Williams Sound to provide for FM systems and other
personnel listening devices. We have a contact at Gallaudet University
so we will have access to sign language interpreters as well.
Is there anything else you can think of? If so - please reply to all
so Lisa and I can both address the issues you raise. Also - we will
keep your name on file and re-contact you for assistance as needed.
Thanks again for your input!
Therese
With that in mind, please email me your suggestions for improved communication at the conference. Constructive feedback...
Thanks!
Jayna
From: Suzanne Yoder <suzanneyoder2001@...>
To: HOHAudiologists@yahoogroups.com
Sent: Wednesday, August 22, 2007 11:42:25 PM
Subject: RE: [HOHAudiologists] Re: AudiologyNOW 2008 proposal (and letter)
Here’s my input on this thread regarding the letter idea and 2008 accommodations.
... since the group started getting together there has been a lot of interest in moving forward with a group effort for the issues that resurface in our conversations and meetings and listserv discussions. There have been group letters, articles, letters to the editor, meetings with AAA board, AAA staff, and heated debates on SoundOff, etc, etc, etc.
That is all great for continued effort and for becoming “slowly” recognized as a group… but it has not been enough to solidify this group. Members have fluctuated in involvement and commitment (myself included this past year).
As an individual, I have had what you might call success in getting what I have asked for. AAA Staff knows me by name. Some recognize my face. Some of the board members also (but this changes every year). The vendor/provider of assistive devices gets a visit from me at their booth and they hear my feedback. The AAA convention chair, the staff and sometimes the entire board gets a letter from me after the convention is over with my experiences and suggestions for future changes. I feel that it has been somewhat successful as I have been able to accomplish my goals, I was able to hear at the convention this year. In fact, I had no complaints personally. I worked out a few kinks early in the program and then used the assistive devices successfully for the rest of the convention. But that is just me. It has been heartbreaking to see so many problems continue for others. It has also been a disappointment to me that I was not able to move others to action and accomplish the group’s goal as well as my own.
Without a significant number coming forward the “group” just seems like a collection of people who are never happy and happen to be the same people every year. In fact I have come to realize that one, two or three people cannot effectively represent the “group” and attempts to do so have only been partially recognized by AAA and probably won’t gain much attention now or ever.
I don’t think a few swift kicks where it hurts is going to give us more support. I don’t think heated debates and conflict are the best way to gain what we want. I do agree that supporters would. If we have some supporters from all directions… board members, staff members, other presenters, well-known audiologists, and directors for other support-type groups I think we would be getting somewhere. I believe we need more support, more involvement, more visibility. Each person on this list can be a supporter. You can all make a difference by writing and speaking on issues that we are dealing with.
I would like to end on a positive note. It is good to see some spirit again. I think we can do this with the right attitude. I know there are some very capable members and motivated members in our group. I think we also have some members with connections. I am happy to see renewed interest. I look forward to hearing about the meeting with AAA this fall and I hope Sam is able to organize a group letter if I have understood his intentions.
The PBwiki is still available as a possible tool. Has anyone tried to use the wiki or contribute to the “letter” template? Has anyone tried to log on? I would like to hear your experiences and feedback. Perhaps this can be the forum for us to work on projects together. It certainly seems to be a useful idea… how practical it is I cannot know.
Any of you should feel free to contact me if you would like to have copies of letters I wrote in the past, “minutes” from our meetings, slideshows from our discussions, articles, or other information about the group. I also have downloaded a number of files onto this Yahoo Listserv… login to group’s site to see the files. Let me know if you have other questions I may be able to help as I have acted as the group liaison over the years.
Yours,
Suzanne
-----Original Message-----
From: HOHAudiologists@ yahoogroups. com [mailto:HOHAudiolog ists@yahoogroups .com] On Behalf Of Jayna Altman
Sent: Wednesday, August 22, 2007 3:40 PM
To: HOHAudiologists@ yahoogroups. com
Subject: Re: [HOHAudiologists] Re: AudiologyNOW 2008 proposal (and letter)
Brad:
I got an ingenious idea for you since you come across so well versed on HAT.
They are currently accepting innovative proposals for the 2008 conference for speakers. Here is the link: http://www.audiolog ynow.org/ present/proposal /
You could center your presentation around common difficult listening scenerios (such as the courtroom, emergency room, conferences, etc)... by presenting it as different case studies, and then present on the various HAT that can best accomodate these areas.
Furthermore, if you do this presentation. ... because manufacturers are also looking for ways to plug in their products... you could talk to reps in terms of demonstrating the technology for those in the audience.... which could lead to a potential sponsor for improved accomodations at AAA.
It could serve as a foundation, and an way to get our foot in the door in terms of asking for better listening accomodations.
Just an idea.....
Let me know what you think!
Jayna
----- Original Message ----
From: "Brad Ingrao, AuD" <bingrao@e-audiology .net>
To: HOHAudiologists@ yahoogroups. com
Sent: Wednesday, August 22, 2007 11:27:38 AM
Subject: RE: [HOHAudiologists] Re: AudiologyNOW 2008 proposal (and letter)
OK folks, here is proof that the universe does in fact pay attention to what's happening to us ants here on the ground. Just this morning, the following thread appeared on the AAA listserv, SoundOFF. I have removed the names of the respondents and have added my comments to each post preceded by "[bi]" This is not to show how smart I am, but rather to make a point about the lack of awareness of the realities of providing access to speech in non-ideal conditions. Here we go.
It started with this post:
Good morning everyone:
A patient, who happens to be a lawyer, has difficulty hearing in the court room. Specifically, this individual has been fit binaurally with Phonak Savia 211 and needs additional assistance hearing the judge, the person on the stand, the other lawyer, etc. I have no concerns regarding the hearing instruments themselves; just trying to come up with some viable solutions to assist in this environment. Couple of things comes to mind but I was hoping to get some insight from my colleagues. Any thoughts on this would be appreciated.
XXX PhD, FAAA
Vice President & General Manager
Oaktree Products, Inc.
[bi] OK kudos to this person for asking for advice, but given where they work, I would have liked some more details about the loss, speech-in-noise abilities, room acoustics, etc. Guess not.
First reply out of the gate:
Phonak makes an "iLINK" that may help
xxx, AuD
St Catharines Canada
[bi] Yes, they do make this product. What data suggests that this "may help?"
next...
Speak to the FM department at Phonak - the smartlink with ML9S receivers couple to the Savias and should do the job for him.
xxx
Hearing Wellness Center
West Palm Beach, FL 33405
[bi] Of course, ask the people who sell the stuff. Maybe THEY have some data to demonstrate how they "should" "do the job."
next....
What about an induction loop system? If the aids have T-coils (or can be retrofitted) seems like that would be a cheaper alternative.
xxx MS, FAAA
Audiologist
Advanced Ear Nose and Throat Associates, PC
[bi] Here it is folks.. the bottom line. Who needs outcomes when we can just shop for the cheapest solution?
next...
I fit a judge with the smartlink and Savias, he loves it. He notices a big difference in the courtroom by setting up the mic on the stand and such.
Also, talk with Phonak FM department as they may have other suggestions.
xxx, Au.D. CCC-A
Doctor of Audiology
[bi] Back to the manufacturer and an offering of a single user solution. Oh, and my favorite pet peeve: Redundancy on the signature. If the folks on the AAA Listserv don't know that AuD means "Doctor of Audiology" then we are all in a lot more trouble than I thought.
So, I jumped in with this:
There are several ways to approach this, but all require looking at the physical and acoustical data, rather than a catalog.
1) The patient's job requires optimal speech understanding at distances well beyond the critical distance of any ear-level microphone
2) Even though most court rooms have pa systems, the speakers are generally also well beyond the critical distance of the ear level mics
3) The acoustics of the court room are most likely sub-optimal at best.
The solution set needs to include the "CCC" principle: Capture, Carry, Couple
If the court room already has a PA system, then these microphones will capture the speech at a distance less than 6 inches, which should be sufficient to maximize S/N
While an inductance loop would technically work very well, there are a couple of problems:
- The need for each and every courtroom to be looped. Not a bad idea as it would also provide access to anyone in the room with hearing loss and a telecoil, however
- Loops are not secure, and people outside the room can listen in with a simple inductance receiver
- Adjacent rooms will be able to hear each other
FM would also seem like a logical choice because of the ease of movement from room to room and relative ease of connecting the transmitter to the existing hard wired PA, however
- There are a finite numbers of channels available, and the security issue above can still exist if someone had a receiver with channel hopping ability
- This only solves the problem for this particular patient, and does nothing to promote universal accessibility for all people with court business.
Infrared is, IMO, the ideal solution for a coupe of reasons:
- It can easily be added to existing PA
- Receivers are readily available that allow for earphone, DAI and neck loop coupling making the entire courtroom accessible
- Since IR is line of sight, all transmissions stay within the walls of the courtroom
Please forward my email address to the court clerk so I can send them a bill.
Brad Ingrao, AuD
[bi] Which was followed by:
One consideration, besides all the others that were made, would be the Phonic Ear Lexus/Oticon Amigo FM. The transmitter can be used via "point and shoot", i.e. aim at the speaker in an ever narrowing beam. I have a few college students using that, preferring it to approaching the lecturer to use an FM mic attached to them.
[bi] Another brand-specific recommendation for a solution that only helps the lawyer.
Then the loop guy replies to my post with:
Brad,
My information is that the loop can be configured such that only the principals need to be "in the loop". I believe once you get beyond about
4 feet from the perimeter, stray pick up is very unlikely.
[bi] To which I reply:
This is true, however, if you are going to provide access to all persons in the courtroom, the loop would need to encompass the whole room. Unless the walls separating adjacent rooms are 4 feet thick, or you want to "corral"
all the people with hearing loss into a space in the center of the room at least 2 feet from any adjacent wall, then I still feel this is not a good solution.
The other problem with room loops is that, based on recurring comments I read on consumer lisstervs, a significant number of people are still being fit with hearing aids without telecoils, or if they have them, they are not oriented for optimal function in room loops.
Brad
[bi] So it's now lunch time, but I predict this thread will not see the end of business today. Here is the issue folks. Our colleagues have no experience in thinking outside the box, and very few know anything about universal design/accessibilit y. These are the folks who run AAA and the convention. I'm not saying don't keep up the fight for accommodations, but at least know what you're up against, and consider shopping for another convention.
Brad Ingrao
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